Our Reviews
Timothy B|2025 GMC Acadia
Confirmed Sales Customer
3/9/2025
I brought his 2024 Sierra in for a flat, he followed in the Challenger. Upon completion of the tire repair I was handed keys to a 25 Acadia. He found Justin and he showed him some selections. Justin was fabulous, as usual. We have a new, safer vehicle for our first grand child. Thank you Justin and a special thank you to a special man for selflessly trading his zoom zoom car.
ERIC PHILLIPS
3/10/2025
Timothy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Richard J|2025 GMC Sierra 1500
Confirmed Sales Customer
3/10/2025
Excellent experience! Both salesman and Finance Manager were extremely efficient! Dealership contacted me and informed me of the reduction of pricing and the potential savings. I chose to inquire and finalized a deal within a few hours.
LEON DENSON
3/11/2025
Richard, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DECATUR, AL
Thomas H|2024 GMC Sierra 1500
Confirmed Service Customer
3/12/2025
First service on my new truck. The dealership is a 3 hour drive but certainly worth the trip! They are fast, efficient and friendly….very concerned with my satisfaction!
3/13/2025
Thomas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Alexander City, AL
Karon A|2025 GMC Acadia
Confirmed Sales Customer
3/12/2025
Worked hard to find the car i wanted. Quick buying process.
CLETUS FITZGERALD
3/13/2025
Karon, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BLOUNTSVILLE, AL
Blake J|2025 Buick Envista
Confirmed Sales Customer
3/24/2025
Paul was great to work with. He helped get us exactly what we wanted and was very knowledgeable and helpful throughout the process. Will definitely recommend Bill Smith and Paul Schaffer.
PAUL SCHAFFER
3/25/2025
Blake, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Herbert C|2025 GMC Sierra 2500 HD
Confirmed Service Customer
3/24/2025
Quick “work in” time and quickly finished with my first routine oil change/tire rotation/other
3/25/2025
Herbert, it is great to hear everything was done quickly and to your satisfaction! We hope you have a great day!
CULLMAN, AL
Scott W|2022 GMC Acadia
Confirmed Service Customer
3/24/2025
Excellent place to do business.
3/25/2025
Scott, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
VINEMONT, AL
Rex A|2025 GMC Sierra 1500
Confirmed Sales Customer
3/13/2025
Cletus has sold me 2 trucks in the last 6 years. Best salesman to deal with in my 40 years' experience in buying vehicles.
CLETUS FITZGERALD
3/14/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
COKER, AL
Kimberly R|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
3/15/2025
They went above and beyond to meet my budget. It was great working with them.
KAINAN SMITH
3/17/2025
Kimberly, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!
ELKO, GA
Blakely D|2025 Buick Envista
Confirmed Sales Customer
3/17/2025
Great customer service and fast
TRAVIS LINTON
3/18/2025
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
PINSON, AL
Michael G|2020 GMC 1500 Sierra
Confirmed Service Customer
3/18/2025
Great customer service.
3/19/2025
Michael, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!
CRANE HILL, AL
Linda D|2022 Buick Enclave
Confirmed Service Customer
3/18/2025
did not take extra time for the task Polite
3/19/2025
Linda, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
BLOUNTSVILLE, AL
Bryan O|2025 GMC SIERRA EV
Confirmed Sales Customer
3/20/2025
Justin is awesome!! Very knowledgeable on their products and very honest. Will definitely do business with again.
ERIC PHILLIPS
3/21/2025
Bryan, we're glad to hear you found our staff so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MUSCLE SHOALS, AL
Canesha S|2025 Buick Envista
Confirmed Sales Customer
3/20/2025
My experience was very GOOD. I appreciate Shannon for taking good care of me and making sure he was there very step while I was purchasing my vehicle. Shannon was very kind and professional. I would definitely recommend my family and friends who are in the market for a car.
SHANNON KELLEY
3/21/2025
Canesha, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
BIRMINGHAM, AL
Robert M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/26/2025
Courtesy and attention to detail on service.
3/27/2025
Robert, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Elberta, AL
David N|2025 GMC Sierra 1500
Confirmed Sales Customer
3/24/2025
Very accommodating
CLETUS FITZGERALD
3/25/2025
David, we want all our clients to have a comfortable and stress-free experience with us! We're looking forward to your next visit with us!
GARDENDALE, AL
Daniel B|2024 GMC Yukon XL 1500
Confirmed Service Customer
3/24/2025
Great service department.
3/25/2025
Daniel, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
UNION GROVE, AL
Bernard C|2025 GMC Canyon
Confirmed Sales Customer
3/25/2025
Tyler Rollo was super throughout entire sales process. Willing to go extra to achieve mutual satisfaction for me and dealership. Wayne in Finance had everything ready with thorough explanations no added pressures. Can not fail to mention Melissa who through a web site inquiry set the wheels on motion. We'll worth the drive from anywhere.
TYLER ROLLO
3/26/2025
Bernard, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOOVER, AL
Paula F|2025 GMC Sierra 1500
Confirmed Sales Customer
3/27/2025
Shannon Kelley was great at communicating about my purchase.
SHANNON KELLEY
3/28/2025
Paula, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
TUSCUMBIA, AL
Rocco O|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/27/2025
The repair was taking longer than anticipated. Nick offered me a vehicle to use until mine was finished. That was very helpful.
3/28/2025
Rocco, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
CULLMAN, AL
Derika J|2025 Buick Envista
Confirmed Sales Customer
3/28/2025
It was an wonderful experience
LEON DENSON
3/31/2025
Derika, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
BIRMINGHAM, AL
Donnie V|2025 GMC Acadia
Confirmed Sales Customer
3/28/2025
Everyone goes out of their way to make you feel welcome and get you the best deal.
MATTHEW BAILEY
3/31/2025
Donnie, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Stanley L|2025 Buick Envista
Confirmed Sales Customer
3/29/2025
Great
CLETUS FITZGERALD
3/31/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
VINEMONT, AL
Dusten D|2025 GMC Terrain
Confirmed Sales Customer
4/1/2025
From the start, every person greeted us with respect and was more than willing to help with any any questions that we had. Very positive experience and will recommend Bill Smith to anyone looking for a new or used Buick GMC.
AARON COFFEY
4/2/2025
Dusten, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks for the recommendation, and have an amazing day!
MOULTON, AL
Joseph K|2025 GMC Sierra 1500
Confirmed Service Customer
3/26/2025
Greeting me upon arrival. Explained the work to be completed prior to doing any work. Was finished in a timely manner. Very friendly and courteous team! Will definitely be back the next time we need any work completed on my truck.
3/27/2025
Joseph, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
Birmingham, AL
Tommy T|2025 GMC Terrain
Confirmed Sales Customer
3/26/2025
This was our first time to visit this dealership. We were very pleased with our experience. Nicholas Crotwell greeted use with a smile and went above & beyond showing us different vehicles. Yes we bought a GMC Terrain.
NICHOLAS CROTWELL
3/27/2025
We really appreciate your feedback! We hope to see you soon!
CARBON HILL, AL
David B|2025 GMC Sierra 1500
Confirmed Sales Customer
3/28/2025
Your salesman, Justin, is a good salesman. He explained the new electronics so we could understand how to work them. Also, he is a NO BS type of guy. If I ever need a new Buick or GMC i will come back to Bill Smith.
ERIC PHILLIPS
3/30/2025
We're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ONEONTA, AL
Kristi M|2025 Buick Envista
Confirmed Sales Customer
3/31/2025
I enjoyed the excellent customer service. I was impressed by how I wasn’t in the dealership forever and on my way with my new car within 2 hours. Highly recommend!
KAINAN SMITH
4/2/2025
Kristi, thank you for sharing your positive experience! Thanks for the recommendation, and have an amazing day!
BIRMINGHAM, AL
Dana C|2025 Buick Encore GX
Confirmed Service Customer
3/31/2025
Very professional and quick.
4/1/2025
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cullman, AL
Jeffery L|2025 Buick Envision
Confirmed Sales Customer
3/31/2025
The best car buying experience!!! No hassle. Straight to the point!!!
CHRIS LOGAN
4/1/2025
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
GADSDEN, AL
Larry D|2025 GMC Yukon
Confirmed Sales Customer
4/1/2025
Always feel taken care of each time I purchase from Bill Smith. They will always have my business.
CHRIS LOGAN
4/3/2025
Larry, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CULLMAN, AL
Brian M|2025 GMC Sierra 1500
Confirmed Sales Customer
4/2/2025
Cledus was awesome and is a great salesman. Does a great job! He’s my guy
CLETUS FITZGERALD
4/3/2025
Brian, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DECATUR, AL
Clifton S|2025 GMC 2500HD Sierra
Confirmed Sales Customer
4/7/2025
From start to finish the process was stress free and easy. Justin was a knowledgeable salesman who answered all my questions. I highley recomend you go see the team at Bill Smith!
ERIC PHILLIPS
4/9/2025
Clifton, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
HOLLY POND, AL
Kenney S|2024 GMC Sierra 1500
Confirmed Service Customer
4/8/2025
Fast and friendly service.
4/9/2025
Kenney, we're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!
Elkmont, AL
Brenda D|2025 GMC Yukon XL
Confirmed Sales Customer
4/8/2025
The transaction was done rapidly and my vehicle was delivered to my home. Everyone that I dealt with was very professional and helpful and friendly.
JACOB TYLER
4/9/2025
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
BENTON, MO
Ken M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/8/2025
Had a great experience with Scott Motes, he handled everything with excellence and professionalism! Will definitely be buying more vehicles from him and the Bill Smith team again.
SCOTT MOTES
4/18/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
CULLMAN, AL
Lydia T|2025 GMC Sierra 1500
Confirmed Sales Customer
4/9/2025
Overall a great experience from the knowledge of Nick our sales guy on the vehicle features to the deal making process. Finance department was extremely helpful and will definitely purchase another vehicle at this dealership.
NICHOLAS CROTWELL
4/10/2025
Lydia, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DORA, AL
Joey S|2025 GMC Sierra 1500
Confirmed Sales Customer
4/12/2025
Shannon was one of the best salesman I’ve had. Did everything he said he would
SHANNON KELLEY
4/14/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
ELKMONT, AL
Jonathan G|2025 GMC Sierra 1500
Confirmed Sales Customer
4/14/2025
Great sales team! Treated me and my wife like family the moment we stepped in the door. Made our purchase easy and stressless. I highly recommend Bill Smith GMC!
PAUL SCHAFFER
4/16/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
CARBON HILL, AL
Phillip N|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
4/15/2025
Everyone was very helpful and I will buy again!
CHRIS LOGAN
4/16/2025
Phillip, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
CULLMAN, AL
Grady C|2025 GMC Sierra 1500
Confirmed Sales Customer
4/1/2025
Great people at every level!
BOBBY SHADDEN
4/2/2025
Grady, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We do hope we can be of assistance in the future. Take care!
CALERA, AL
Scott W|2024 Buick Enclave
Confirmed Service Customer
4/7/2025
Excellent service staff that always takes great care of our vehicle needs.
4/9/2025
Scott, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Vinemont, AL
Carson J|2025 GMC Sierra 1500
Confirmed Sales Customer
4/7/2025
Everyone was very helpful and professional during our experience.
ERIC PHILLIPS
4/9/2025
Carson, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOULTON, AL
Joseph T|2025 GMC Terrain
Confirmed Sales Customer
4/7/2025
sells person was very nice and helpful very one very friendly thank you
TRAVIS LINTON
4/9/2025
Joseph, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
CULLMAN, AL
Billy C|2025 GMC 1500 Sierra
Confirmed Sales Customer
4/9/2025
Leon, the Sales Representative handled everything professionally and courteously. The finance manager was efficient and very accommodating. The whole purchase process was neat and clean. I’m very pleased.
LEON DENSON
4/10/2025
Billy, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CLARKSVILLE, TN
Chad H|2025 GMC Sierra 1500
Confirmed Sales Customer
4/10/2025
A++++++
AARON COFFEY
4/11/2025
Thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!
OXFORD, MS
Edward S|2025 Buick Encore GX
Confirmed Sales Customer
4/10/2025
Leon Denson was amazing! He didn’t try to oversell us. He was courteous and honest. It was a great buying experience.
LEON DENSON
4/11/2025
Edward, thank you for your kind review, we are happy to pass along your comments to Leon here at Bill Smith Buick-GMC, INC.! We're looking forward to your next visit with us!
CULLMAN, AL
Frankie N|2022 Buick Encore
Confirmed Service Customer
4/17/2025
Always friendly fast service. Answers questions asked. Everything is neat and clean at dealership.
4/18/2025
Frankie, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PARRISH, AL
Javaughn H|2025 Buick Encore GX
Confirmed Service Customer
4/17/2025
Everyone was very handsome on with getting my pro
4/18/2025
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
HANCEVILLE, AL
Vincent C|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/15/2025
Travis was excellent. He made the whole experience easy and straightforward. The finance guy was also excellent. My wife and I used to live in Eva and during the time we lived there we bought and sold a few vehicles with Bill Smith. We always walked away happy and felt that we had been treated fairly. This is why even though we now live all the way down near Birmingham off 280 that we choose to continue to do business with Bill Smith. I have once again walked away feeling like I have been treated very fairly and I’m happy with my purchase. Bill Smith is honest and straight forward. Not like a lot of these other dealers who play the shell game with the numbers. Thank you Bill Smith and thank you Travis for everything!
TRAVIS LINTON
4/18/2025
We're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHELSEA, AL
Jason A|2025 GMC Sierra 1500
Confirmed Sales Customer
4/16/2025
Sales team was very professional and easy to work with
SCOTT MOTES
4/17/2025
Jason, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KIMBERLY, AL
Sharon S|2024 GMC Sierra 1500
Confirmed Service Customer
4/17/2025
Keith very nice signing me in.
4/17/2025
Sharon, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
CULLMAN, AL
Willie K|2025 GMC Sierra 1500
Confirmed Sales Customer
4/17/2025
I appreciate the ride from the airport to the dealership. Mr. Kelley's assistance with the GMC apps.
SHANNON KELLEY
4/19/2025
Willie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
JACKSONVILLE, FL
Remona R|2020 GMC 1500 Sierra
Confirmed Service Customer
4/17/2025
The best service department in the state of Alabama!!!
4/20/2025
Remona, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
DECATUR, AL
David P|2025 GMC Sierra 1500
Confirmed Sales Customer
4/18/2025
Quick and easy experience.
SCOTT MOTES
4/20/2025
David, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BIRMINGHAM, AL
Alan D|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/18/2025
LEON IS THE BEST
LEON DENSON
4/20/2025
Alan, thank you so much for your positive comments about Bill Smith Buick-GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TRAFFORD, AL
Steve V|2019 GMC 1500 Sierra
Confirmed Service Customer
4/18/2025
Everything was as expected.
4/20/2025
Steve, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
GARDENDALE, AL
Michael J|2025 GMC 1500 Sierra
Confirmed Sales Customer
4/18/2025
Fast and efficient! The people were great!
TYLER ROLLO
4/21/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MADISON, AL
Jeffrey D|2025 GMC Sierra 1500
Confirmed Sales Customer
4/19/2025
Timely, great service, excellent sales staff, very professional and highly motivated
CLETUS FITZGERALD
4/21/2025
Jeffrey, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
ATHENS, AL
Robert C|2025 GMC Sierra 1500
Confirmed Sales Customer
4/21/2025
Very good sales rep travis Sales manager work to make me happy.. Delivered vehicle to my home clean and full of gas.. Thanks. Bill Smith GMC
TRAVIS LINTON
4/22/2025
Robert, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUNTSVILLE, AL
Gaines G|2025 GMC Canyon
Confirmed Sales Customer
4/21/2025
Nick was outstanding in every way, from assisting me with finding the Canyon that I was looking for to scheduling and taking care of the small things that made the experience better. Very well done and I'll be recommending the dealership and Nick to others.
NICHOLAS CROTWELL
4/22/2025
Gaines, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Thank you again for choosing Bill Smith Buick-GMC, INC. and we hope to see you again.
HUNTSVILLE, AL
Sean S|2025 GMC Sierra 1500
Confirmed Service Customer
4/21/2025
I was told my appointment was submitted in the system for 4 hours past the time i was told but they went above and beyond to correct it. My vehicle was taken care of quicker than first stated. I would highly recommend Bill Smith Service.
4/22/2025
Sean, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
ATHENS, AL
George S|2025 GMC Sierra 1500
Confirmed Sales Customer
4/21/2025
Cletus was very helpful finding the truck that we wanted and made the buying experience easy.
CLETUS FITZGERALD
4/22/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
CULLMAN, AL
Matthew R|2025 GMC Sierra 1500
Confirmed Sales Customer
4/21/2025
Truly exceptional the process was great
AARON COFFEY
4/22/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
BIRMINGHAM, AL
Mickey S|2025 GMC Sierra 1500
Confirmed Sales Customer
4/21/2025
Great place to purchase a vehicle
LEON DENSON
4/22/2025
Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
BREMEN, AL
Andrew S|2025 GMC Yukon
Confirmed Sales Customer
4/22/2025
Appreciate the efficiency of the dealership to purchase the car timely.
PAUL SCHAFFER
4/23/2025
Andrew, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
FRANKLIN, TN
Whitney G|2024 GMC Sierra 1500
Confirmed Service Customer
4/25/2025
Quick and easy. Staff was very friendly
4/27/2025
Whitney, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hartselle, AL
Patricia P|2023 Buick Encore GX
Confirmed Service Customer
4/25/2025
Very Accommodating
4/27/2025
Patricia, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HANCEVILLE, AL
Michael I|2023 Buick Enclave
Confirmed Service Customer
4/25/2025
As always, we were treated with kindness and respect. They ordered us a tire and got it in the next day. It was put on the car that same day. We always leave there feeling like we made a great decision when we bought our Buick Enclave Avenir from them!!
4/27/2025
Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Hartselle, AL
James H|2022 Buick Encore
Confirmed Service Customer
4/25/2025
Staff was courteous and efficient, completed work in a timely manner, my experience was great...Rickey Howell
4/27/2025
James, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.
CULLMAN, AL
Rusty W|2025 GMC Sierra 1500
Confirmed Sales Customer
4/25/2025
In the last 21 years I have purchased 10 new GMC vehicles from various dealerships in KY , TN ,IL and this was the most simplest , easiest and most best personal I have ever deal with ! My wife came with me ( She has had BMW and Merc ) and she was blown over at the ease of trading. I will be sure to recommend this dealership . Already Have!
PAUL SCHAFFER
4/27/2025
Rusty, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLARKSVILLE, TN
Barbara B|2024 GMC Terrain
Confirmed Service Customer
4/25/2025
Very quick and friendly service.
4/27/2025
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Port St. Joe, FL
Gary N|2024 GMC Sierra 2500 HD
Confirmed Service Customer
4/27/2025
Still have not resolved my infortainment issue with phone connected “CarPlay” and receiving messages. This is with multiple software updates!
4/28/2025
Gary, thank you for taking the time to leave us your honest feedback. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Bill Smith Buick-GMC, INC. (256) 338-2884
Somerville, AL
Heath M|2025 GMC 1500 Sierra
Confirmed Sales Customer
4/28/2025
3rd vehicle bought here. It’s always a good experience
LEON DENSON
4/29/2025
Heath, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CULLMAN, AL
Matthew H|2025 Buick Enclave
Confirmed Sales Customer
4/30/2025
They were easy to work with throughout the entire process
CHRIS LOGAN
5/1/2025
Matthew, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
CULLMAN, AL
Campbell H|2025 GMC 2500HD Sierra
Confirmed Sales Customer
5/1/2025
Great experience
SHANNON KELLEY
5/2/2025
Campbell, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
FRANKLIN, TN
Mark M|2020 GMC 1500 Sierra
Confirmed Service Customer
5/1/2025
Greeted promptly and in a friendly manner. I was kept up to date on service (by employee at service desk, forgot his name...young dark haired) he did an excellent job. Service was done quickly, I will be back for my service needs.
5/2/2025
Mark, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
WARRIOR, AL
Bruce T|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/2/2025
Quick and easy!
ADAM MCGEE
5/3/2025
Bruce, it is great to hear everything was done quickly and to your satisfaction! We sincerely thank you for the positive review, and look forward to seeing you again soon!
LEEDS, AL
Jamael J|2025 GMC Sierra 1500
Confirmed Sales Customer
5/5/2025
It was a pleasure working with Bill Smith dealership and salesman, Kainan Smith. I started the process in Jan 2025, searching for a black 2025 Sierra AT4. All the exact models I wanted were marked “in transfer” online. Kainan got me locked in with one but during the transfer, the keys were lost. Kainan kept me updated and assured me he would find me a truck. Here we are May 2, 2025 and a deal made. It was never any pressure on my end, for I knew when the time was right, the exact vehicle I wanted would be available. Thanks to Kainan for your great service and Bill Smith dealership for having the best deals around. I KNOW because I searched near and far and nobody came close!
KAINAN SMITH
5/6/2025
Jamael, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! If you have any further questions, please give us a call. We're always happy to help!
MCCALLA, AL
Shiraz M|2024 GMC Sierra 1500
Confirmed Service Customer
5/5/2025
Good experience - Service techs were professional and polite - Work was done promptly. Customers wait lounge needs updating.
5/6/2025
Shiraz, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BIRMINGHAM, AL
David T|2025 GMC Sierra 1500
Confirmed Sales Customer
4/20/2025
It was a very fast and efficient sale and trade of a vehicle. My wife was very pleasantly surprised with the efficiency of the process of the purchase. I typically trade vehicles every couple of years and she thought this was the fastest one we had ever done.
MATTHEW BAILEY
4/21/2025
David, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FAYETTEVILLE, TN
Brian K|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/22/2025
Very helpful and fast. I bought 2 vehicles and did not waste a whole day doing so.
NICHOLAS CROTWELL
4/23/2025
Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FALKVILLE, AL
Seth H|2025 GMC 1500 Sierra
Confirmed Sales Customer
4/23/2025
I have purchased two vehicles over the past two years from this dealership. It just took me longer to fill this survey out than it did for me to purchase two vehicles . This dealership is no joke. You’re in and out and get a great deal on what you’re buying. Thank you for the great experience that I look forward to seeing y’all next year.
TYLER ROLLO
4/24/2025
Seth, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
SPRINGFIELD, OH
Alexander S|2025 GMC Yukon
Confirmed Sales Customer
4/24/2025
Friendly and attentive customer service. Matt Bailey was great at communicating leading up to the purchase and walked us through vehicle setup. Would recommend to family and friends!
MATTHEW BAILEY
4/25/2025
Alexander, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.
HOMEWOOD, AL
Mason J|2025 GMC Sierra 1500
Confirmed Service Customer
4/24/2025
Worked me in unscheduled. Very quick and efficient!
4/25/2025
Mason, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
CULLMAN, AL
Sandra G|2025 Buick Envista
Confirmed Sales Customer
4/26/2025
Pleased.Great salesman
AARON COFFEY
4/28/2025
Sandra, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
ATHENS, AL
George O|2025 GMC Sierra 1500
Confirmed Sales Customer
4/28/2025
The experience was great, not like a typical dealership that I have been to. Leon and the team were enjoyable to work with.
LEON DENSON
4/29/2025
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
BIRMINGHAM, AL
Lisa N|2025 Buick Encore GX
Confirmed Sales Customer
5/24/2025
Aaron Coffey was very attententive to what I was looking for and extremely knowledgeable about the vehicle I chose. I found the exact modle at another dealership, and by the next day, my vehicle was picked up and delivered to Cullman. Everyone I interacted with was exceptionallykind and helpful. Overall, it was a very smooth transaction--one of the best car-buying experiences I've had.
AARON COFFEY
5/7/2025
Lisa, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Terrance P|2025 GMC Yukon XL
Confirmed Sales Customer
5/6/2025
It was very pleasant working with Scott. We live far away and the whole deal was done remotely and it was easy and accessible. Scott even stayed late so we could pick up our vehicle. Which he had us set up on Apple play and all the apps ready to go.
SCOTT MOTES
5/7/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WINFIELD, AL
Daniel O|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
5/7/2025
We had a very good experience.
KAINAN SMITH
5/8/2025
Daniel, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOLLY POND, AL
Cole D|2025 GMC Yukon
Confirmed Sales Customer
5/9/2025
Leon was great to work with
LEON DENSON
5/11/2025
Cole, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NESBIT, MS
Chris T|2025 GMC 1500 Sierra
Confirmed Sales Customer
5/9/2025
Great experience purchasing a new GMC truck. Cletus was great with the sale and Kyle in finance. I would highly recommend Bill Smith GMC.
CLETUS FITZGERALD
5/11/2025
Chris, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
CINCINNATI, OH
Clinton D|2025 GMC 1500 Sierra
Confirmed Sales Customer
5/9/2025
Sales staff was very knowledgeable about the product I was wanting to buy And gave me a great price
AARON COFFEY
5/12/2025
Clinton, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ATHENS, AL
Daniel D|2025 GMC 1500 Sierra
Confirmed Sales Customer
5/12/2025
Trade every year or so. Cletus Fitzgerald has been my sales expert for years. Absolutely perfect deals and knowledge.
CLETUS FITZGERALD
5/12/2025
Daniel, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
CULLMAN, AL
Landon B|2025 GMC Sierra 1500
Confirmed Sales Customer
5/12/2025
Great service, Got exactly the truck i was looking for
CLETUS FITZGERALD
5/14/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
HAYDEN, AL
Kory M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/12/2025
It was a great experience. Everyone helped me with everything I needed.
TYLER ROLLO
5/14/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
BREMEN, AL
Blake J|2025 Buick Envista
Confirmed Sales Customer
5/6/2025
Paul is the best in the industry. Always takes very good care of my family. Just purchased my fourth vehicle from him! Thanks again for excellent service.
PAUL SCHAFFER
5/7/2025
Blake, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Hector S|2025 GMC 2500HD Sierra
Confirmed Sales Customer
5/6/2025
Leon, Kyle and whole team are great! Leon was very helpful and went out of his way to assist me.
LEON DENSON
5/7/2025
Hector, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUNTSVILLE, AL
Phillip H|2025 GMC Acadia
Confirmed Sales Customer
5/12/2025
Tim Griffin was the salesman and he was so patient with me he worked at the used car lot but I didn’t see anything there so he got with the manager and they found me something at the new car lot so we went over there and he sold me one there and I love it I think you should move him over to the new car lot where he belongs because he can do so much better there and again thank again for everything you all did for me
TIMOTHY GRIFFIN
5/12/2025
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Smith Buick-GMC, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JOPPA, AL
Susan B|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/13/2025
Melissa and Aaron made this experience wonderful. I was really nervous about buying online.
AARON COFFEY
5/14/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MONTICELLO, FL
Daniel Y|2025 GMC Yukon
Confirmed Sales Customer
5/15/2025
Great car buying experience. Cletius was such great help!
CLETUS FITZGERALD
5/16/2025
Daniel, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! We sincerely value your business and look forward to your next visit!
TOWNLEY, AL
Brett F|2024 GMC Sierra 1500
Confirmed Service Customer
5/15/2025
Good
5/16/2025
Brett, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
BLOUNTSVILLE, AL
Sean F|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
5/15/2025
Smoothest vehicle purchase in my life
KAINAN SMITH
5/16/2025
Sean, thank you so much for your positive comments about Bill Smith Buick-GMC, INC.! If you have any further questions, please give us a call. We're always happy to help!
SLIDELL, LA
Ed W|2024 GMC Sierra 1500
Confirmed Service Customer
5/15/2025
Everything was went great
5/16/2025
Williamson, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CULLMAN, AL
Frank S|2023 Buick Envision
Confirmed Service Customer
5/16/2025
They told me they checked everything so I must trust them. Not much interaction. Did get hug from guy who sold us the car. And glad no charge so maybe everything was great! Thanks! Jeanenne Skinner (Frank passed on 10/31/24)
5/19/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
CULLMAN, AL
Brian M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/22/2025
Excellent experience buying here
SCOTT MOTES
5/23/2025
Brian, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
MOODY, AL
Steven S|2025 GMC Sierra 1500
Confirmed Sales Customer
5/26/2025
Chris Logan was great. Promptly replied to my emails. Happy with my deal and more importantly, my new GMC Sierra truck!!
CHRIS LOGAN
5/26/2025
Steven, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! If you have any further questions, please give us a call. We're always happy to help!
SOMERVILLE, AL
Johnathon S|2025 GMC 3500HD Sierra
Confirmed Sales Customer
5/26/2025
Paul has always been the guy we went to for purchase either at his old dealership or at Bill Smith. Paul is an asset to your dealership and the business as a whole!
PAUL SCHAFFER
5/27/2025
Johnathon, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
HARTSELLE, AL
Rodney C|2025 GMC Sierra 1500
Confirmed Sales Customer
5/26/2025
Prompt service, knowledgeable salesman, the salesman understood what I was looking for. All the staff was very professional.
JUSTIN BRUMMETT
5/27/2025
Rodney, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
HANCEVILLE, AL
Jason M|2025 GMC Sierra 1500
Confirmed Sales Customer
5/28/2025
Very professional and gave me a fair price for my trade. Didn’t have any crazy fees and didn’t pressure me at all. This place makes it buying stress-free. It’s nice to be able to actually enjoy buying new vehicle. It’s already stressful enough spending that kind of money. Bill Smith did their part to make it as stress-free as possible. Thanks again Kainan
KAINAN SMITH
5/28/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
HIXSON, TN
Richard F|2025 GMC Yukon
Confirmed Sales Customer
5/23/2025
We had decided to replace our 2018 GMC Yukon with a new Yukon. We live in eastern TN and had talked to our local dealership about ordering the new Yukon. They stated that they do not get very many allocations for this type of vehicle. So, I had purchased a new 2022 GMC Searia Pickup form a dealership in Alabama. So, I contacted Bill Smith and talked to Kainan Smith. He was able to place our order that week and the vehicle arrived just has he said it would. When we went to the dealership Kainan had our vehicle already for us to look it over. since we lived 3 hours away from the dealership, he has us send him all the info he need for the paperwork to complete the purchase. This included our desire for a financing rate that fit our needs. This was the fastest that I had ever purchased a vehicle in my life. Everything when very smooth with the way Kainan walked us through hope thing worked on the new vehicle to how the final paperwork was handled. A VERY good experience. Will recommend the dealership and Kainan to anyone looking to purchase a new or used GM vehicle.
KAINAN SMITH
5/28/2025
Richard, our staff is committed to providing each of our clients with the best automotive experience! Thanks for the recommendation, and have an amazing day!
PIKEVILLE, TN
Christophe H|2025 GMC Sierra 1500
Confirmed Sales Customer
5/17/2025
Scott was helpful and very compromising. Also really quick to respond and answer questions. Overall great service
SCOTT MOTES
5/19/2025
Christophe, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TUSCALOOSA, AL
Hector S|2025 GMC 2500HD Sierra
Confirmed Service Customer
5/17/2025
Leon and the rest of the staff are professional, helpful and courteous.
5/19/2025
Hector, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Huntsville, AL
Brannon B|2025 GMC Yukon
Confirmed Sales Customer
5/20/2025
The buying experience went very smooth. Paul Schaffer is the first salesperson to let me order a new vehicle. Most search salesman search everywhere and want to fix it when it gets to the dealership. I like to order what I want and be done. Paul kept me updated every step of the way. The total process was as smooth and easy as it gets
PAUL SCHAFFER
5/22/2025
Brannon, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CHUNCHULA, AL
Michael J|2025 GMC 1500 Sierra
Confirmed Service Customer
5/21/2025
Arrived and was greeted quickly by the service staff. They checked me in and I was off to the waiting area. They completed my service within an hour and a half. The installation was neat. Outstanding customer service!
5/22/2025
Michael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Madison, AL
Randy B|2025 GMC Sierra 1500
Confirmed Sales Customer
5/25/2025
Quick response to our purchase. No delays in paper work sig ing for our purchase. Clean truck was ready in a timely manner. Thanks to Leon and Kyle and Andy for the professional assistance that was given to us.
LEON DENSON
5/26/2025
Randy, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BREMEN, AL
Sandra H|2025 GMC Terrain
Confirmed Sales Customer
5/28/2025
Your staff was very friendly and knowledgeable about the vehicle. It was a pleasant experience purchasing a new vehicle from the staff at Bill Smith.
AARON COFFEY
5/29/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
FALKVILLE, AL
Duane J|2025 GMC Terrain
Confirmed Sales Customer
5/29/2025
Great experience.
TYLER ROLLO
5/30/2025
Duane, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CRESTVIEW, FL
Tyler R|2024 GMC Sierra 1500
Confirmed Service Customer
5/28/2025
Great experience
5/28/2025
Tyler, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
DORA, AL
Buddy G|2025 GMC Yukon XL
Confirmed Service Customer
5/28/2025
Great customer service went above and beyond to make sure that I was taken care of. You don’t see this much anymore glad to see they do business like this. Will recommend them to anyone. Thank you for doing business this way.
5/28/2025
Buddy, we're so glad that we were able to go above and beyond! Thanks for the recommendation, and have an amazing day!
Huntsville, AL
Guilford O|2020 GMC Canyon
Confirmed Service Customer
5/28/2025
Tires look good didn't have to wait very long
5/28/2025
Guilford, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HACKLEBURG, AL
J Guadalup G|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/28/2025
Tyler Rollo has been a great sales man for us!
TYLER ROLLO
5/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
ALBERTVILLE, AL
Roger W|2025 GMC 1500 Sierra
Confirmed Service Customer
6/2/2025
Scott was awesome to work with. I left feeling like I got the best deal possible. He was very professional and easy to work with. Went the extra mile to ensure I was pleased with the vehicle and the deal. Deserves a bonus.
6/3/2025
Roger, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! If you have any further questions, please give us a call. We're always happy to help!
ONEONTA, AL
Tommy R|2025 GMC Sierra 1500
Confirmed Sales Customer
6/2/2025
Easy to work with
LEON DENSON
6/3/2025
Tommy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
BAILEYTON, AL
Lashone P|2023 GMC Yukon
Confirmed Service Customer
6/2/2025
I made an appointment for 9:00am a week earlier for a recall on my Yukon. I arrived 30 minutes early and the lady behind the counter said I was not in the system. The gentleman I spoke with a week earlier failed to log me into the system. I showed the lady my card for the recall where I had written the time and date down for my appointment and she got me in and out in a timely manner and was very helpful.
6/3/2025
Thank you for taking the time to leave us feedback about your experience with us. We will use your comments to refine our efforts to ensure this issue does not happen again.
SNEAD, AL
Christophe M|2024 GMC Canyon
Confirmed Service Customer
6/4/2025
My truck had a collision assistance warning light on causing the cruise control and lane departure systems to not function. I had an appointment for 11:00. They got me in and out in about an hour. Everything is working properly now.
6/5/2025
Christopher, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
VINEMONT, AL
David L|2025 Buick Enclave
Confirmed Sales Customer
6/4/2025
EVERYTHING WAS GOOD EXCEPT I HAD A HARD TIME SHOWING THE FINANCE MANAGER THAT THERE WAS AN ERROR ON THE TOTAL PRICE OF THE VEHICLE
JACOB TYLER
6/5/2025
David, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (256) 338-2884 when you have a chance. Thank you, and we look forward to hearing from you.
LOBELVILLE, TN
Christina B|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/4/2025
The process very quick and easy though the entire sale.
TYLER ROLLO
6/5/2025
Christina, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BYHALIA, MS
James P|2025 GMC Yukon XL
Confirmed Sales Customer
6/8/2025
Derald Shadden did an excellent job from start to finish.
BOBBY SHADDEN
6/10/2025
James, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
TUSCALOOSA, AL
Michael H|2025 GMC Sierra 1500
Confirmed Sales Customer
6/8/2025
Pleasant
MATTHEW BAILEY
6/10/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUNTSVILLE, AL
Sean O|2025 GMC Yukon
Confirmed Sales Customer
6/8/2025
Quick and easy process. Everyone was professional, knowledgeable and quick with responses. We would highly recommend this dealership!
TYLER ROLLO
6/10/2025
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CRESTVIEW, FL
Paula F|2025 GMC Sierra 1500
Confirmed Service Customer
6/10/2025
Quick service
6/11/2025
Paula, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
TUSCUMBIA, AL
David S|2025 GMC Sierra 1500
Confirmed Sales Customer
6/11/2025
Phenomenal experience. Scott Mote and Kyle Haga made everything great. I will definitely be back
SCOTT MOTES
6/12/2025
David, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
BIRMINGHAM, AL
Brian M|2025 GMC Sierra 1500
Confirmed Service Customer
6/12/2025
Great, Dropped the truck off, Played golf and picked it up after.
6/13/2025
Brian, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Decatur, AL
Carron E|2024 GMC Yukon
Confirmed Service Customer
6/12/2025
You still have my vehicle. I have not been informed about the repairs.
6/13/2025
Carron, thank you for taking the time to leave us your honest feedback. Please reach out to us at (256) 338-2884 when you can so we can address this situation directly. Thank you and have a great day.
MOULTON, AL
Sammie H|2025 GMC HUMMER EV
Confirmed Sales Customer
6/2/2025
Tyler was a great salesman and he has earned my business for life
TYLER ROLLO
6/3/2025
We're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. We sincerely value your business and look forward to your next visit!
STARKVILLE, MS
Dakota M|2025 GMC Sierra 1500
Confirmed Sales Customer
6/9/2025
My experience was great Leon helped me right away. I will highly recommend bill smith.
LEON DENSON
6/10/2025
We're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. We sincerely value your business and look forward to your next visit!
HARTSELLE, AL
Allen J|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/9/2025
Was Great Salesman explained everything very well. Very good dealership to deal with. Would Recommend
CLETUS FITZGERALD
6/10/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
MADISON, AL
Stephen P|2025 GMC Sierra 1500
Confirmed Sales Customer
6/9/2025
Easy to work with the team. Everyone was very professional.
CLETUS FITZGERALD
6/10/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
MADISON, AL
Kenneth K|2025 GMC Acadia
Confirmed Sales Customer
6/9/2025
plenty of inventory, clean showroom, Aaron was awesome
AARON COFFEY
6/11/2025
Kenneth, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
DECATUR, AL
Kassie J|2025 GMC Sierra 2500 HD
Confirmed Service Customer
6/12/2025
Came in 6/4/25 to have an issue fixed with the lights on the steps. That was the third visit to the service department in a truck with less than 3,000 miles on it. They didn’t listen to what the issue was and called after the truck had been there for an hour telling me the lights work on the running boards. They had been told multiple times that they work but flash on and go right back off. Go back to pick it up and when I asked the guy at the service desk if the issue was fixed, he said “we replaced the part but just keep a check on it and let us know”. I should have known that meant they didn’t know if it was fixed or not. We made it a mile down the road and a light came on the dash that was not there when it was dropped off. Turn around and take it right back. Our salesman gets us a vehicle to drive 45 minutes home so we didn’t have to stay there any longer. They call later in the day and say there was a short in the wiring harness for the front camera and are having the part overnighted. They finish the repairs on 6/6 and deliver the truck to my home saying everything is fixed. The light is no longer on the dash but the lights on the steps still flash. However they do stay on this time. But only the lights on the front half of the steps work. So that means they didn’t even check to make sure the lights were working before they delivered the vehicle. I was told to have it there on Monday 6/16 at 1:30 for it to be looked at AGAIN. For the FOURTH TIME!!!! A 2025!!!!!! I use this truck for pulling and I cannot be without it. This is the most unprofessional, inefficient, and negligent service department I have ever dealt with. I trade vehicles regularly and as of right now this service department alone has caused me to look for a new dealership to do business with.
6/13/2025
Kassie, we regret your most recent visit with us was not up to the standards we strive for. Here at Bill Smith Buick-GMC, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (256) 338-2884 to discuss ways we can better serve you in the future.
MOULTON, AL
Allen E|2018 GMC 1500 Sierra
Confirmed Service Customer
6/12/2025
All good
6/13/2025
Allen, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
CRANE HILL, AL
Jermaine H|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/13/2025
Very efficient, quick response and fair!
LEON DENSON
6/16/2025
Jermaine, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
MADISON, AL
Helen S|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/14/2025
Friendly, didn't take long since we waited for the oil change/inspection.
6/16/2025
Helen, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
Huntsville, AL
Drew M|2026 Buick Encore GX
Confirmed Sales Customer
6/15/2025
Bill Smith has always provided a seamless purchasing experience at a fair price
CHRIS LOGAN
6/16/2025
Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
HOOVER, AL
Michael A|2025 GMC Sierra 1500
Confirmed Sales Customer
6/17/2025
Everything when good
SCOTT MOTES
6/18/2025
Michael, your satisfaction is our top priority. We hope to see you soon!
ELDRIDGE, AL
Don C|2021 GMC 1500 Sierra
Confirmed Service Customer
6/20/2025
quick and easy
6/23/2025
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
CRANE HILL, AL
Brian M|2025 GMC Yukon XL
Confirmed Sales Customer
6/23/2025
Excellent process - no BS; very easy to work with!
CHRIS LOGAN
6/24/2025
Brian, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
ALPHARETTA, GA
Cynthia M|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/23/2025
It was a very good experience with all the staff.
LEON DENSON
6/24/2025
Cynthia, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
HERNANDO, MS
Jeffrey C|2025 GMC Acadia
Confirmed Sales Customer
6/23/2025
Cletus, our salesman, and Kyle, our finance guy, were both wonderful to work with. They were pleasant, friendly, and helpful through the entire process. Highly recommend them both!
CLETUS FITZGERALD
6/24/2025
Jeffrey, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.
DICKSON, TN
Wendy T|2025 GMC Yukon
Confirmed Sales Customer
6/24/2025
Chris was very helpful through the process!
CHRIS LOGAN
6/25/2025
Wendy, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!
HOOVER, AL
Jon H|2025 GMC Sierra 1500
Confirmed Sales Customer
6/13/2025
Chris Leon Johnny Little Wayne were really nice helpful and easy to work with
LEON DENSON
6/15/2025
Jon, we're happy you found our staff to be so helpful during your experience here at Bill Smith Buick-GMC, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.
GADSDEN, AL
Jim G|2014 GMC Terrain
Confirmed Service Customer
6/18/2025
Fixed all issues quickly. Kennedy is a great service advisor.
6/19/2025
Jim, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
VINEMONT, AL
Robert W|2004 GMC Sierra 1500 Crew Cab
Confirmed Service Customer
6/18/2025
Great communication and worked right in to repair a much older pickup AC system. Kennedy gave me an estimate be we started and had it ready much faster than expected! Was not sure if they would be interested in working on such a older truck however they treated it like it was one of our new vehicles Bill smith is the best!
6/19/2025
Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Moulton, AL
Christophe S|2025 GMC Sierra 1500
Confirmed Sales Customer
6/20/2025
Tyler and Andy are great to deal with
TYLER ROLLO
6/23/2025
Christophe, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We do hope we can be of assistance in the future. Take care!
MOUNT HOPE, AL
James B|2025 GMC Acadia
Confirmed Sales Customer
6/20/2025
Everything was great, Cletus the salesman was great,he got me the vehicle I wanted.
CLETUS FITZGERALD
6/23/2025
James, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
BREMEN, AL
Perry J|2025 GMC Sierra 1500
Confirmed Sales Customer
6/26/2025
Justin was just absolutely amazing!
ERIC PHILLIPS
6/27/2025
Perry, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DECATUR, AL
James L|2025 GMC Canyon
Confirmed Sales Customer
6/27/2025
Easy transaction
REESE HARBISON
6/30/2025
James, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC., and we hope to see you again soon!
ATHENS, AL
Nelson M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/28/2025
Great work
6/30/2025
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Birmingham, AL
Virgil K|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/30/2025
Really good
KAINAN SMITH
6/30/2025
We are very happy to have provided you with such a positive experience! We hope to see you soon!
VESTAVIA HILLS, AL
Mark S|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/24/2025
I called and talked with Reece, he guide me through options and answered all of the questions I had
REESE HARBISON
6/25/2025
Mark, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HALEYVILLE, AL
Johnny L|2025 GMC Sierra 1500
Confirmed Sales Customer
6/27/2025
The salesman Justin Phillips was very helpful and knowledgeable.
ERIC PHILLIPS
6/30/2025
Johnny, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Byron M|2025 GMC Sierra 1500
Confirmed Sales Customer
6/29/2025
They sold the truck for a fair price. The salesman and finance people were great. Both were polite and professional. Over the years, I purchased many vehicles. This experience was the best. It was easy and without the usual stress of being pressured. I highly recommend Bill Smith GMC.
CHRIS LOGAN
6/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for the recommendation, and have an amazing day!
FRANKLIN, TN
Timothy R|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/30/2025
Staff was very professional, and helpful. They made us feel comfortable, and answered every question we had
TYLER ROLLO
7/1/2025
We want all our clients to have a comfortable and stress-free experience with us! We hope to see you soon!
PRATTVILLE, AL
Robert C|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/30/2025
From the time I walked in until I left, it was fantastic. By far the best auto purchase experience that I've had.
AARON COFFEY
7/1/2025
Robert, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BIRMINGHAM, AL
Thomas H|2024 GMC Sierra 1500
Confirmed Service Customer
7/1/2025
Quickly serviced my GMC Sierra…right on time. I have been having issues with the infotainment system, but they reset it and it seems to be okay again.
7/3/2025
Thomas, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
ALEXANDER CITY, AL
Jack W|2025 GMC Sierra 1500
Confirmed Sales Customer
7/2/2025
It was great
JACOB TYLER
7/4/2025
Jack, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ARLEY, AL
Larry M|2024 GMC Sierra 1500
Confirmed Service Customer
7/3/2025
Quick and easy. Thank you.
7/6/2025
Larry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Myrtle Beach, SC
Johnny L|2018 GMC 1500 Sierra
Confirmed Service Customer
7/3/2025
Transaction was fast.
7/6/2025
Johnny, thank you so much for the positive review! We can't wait to see you again, have a great day.
CULLMAN, AL
Adam C|2025 GMC 2500HD Sierra
Confirmed Sales Customer
7/4/2025
Ill be back The easiest and best buying experience i have ever had and u cant beat their prices
CHRIS LOGAN
7/7/2025
Adam, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
GALLION, AL
Mary M|2025 GMC Yukon XL 1500
Confirmed Sales Customer
7/10/2025
Made my ordering my new vehicle easy. Kept me well informed on updates on the process of the vehicle. Let me know when the vehicle was in transit to dealership. Once it arrived made my purchase smooth. Help me get everything set up on the vehicle. Couldn't ask for more .
PAUL SCHAFFER
7/13/2025
Thanks Mary! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Gregory P|2024 GMC Sierra 1500
Confirmed Service Customer
7/11/2025
Fast, friendly, professional service.
7/14/2025
Gregory, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
FLORENCE, AL
Clarence S|2025 GMC Sierra 1500
Confirmed Sales Customer
7/12/2025
I bought a brand new 2025 GMC SIERRA DENALI ULTIMATE on July 5th, 2025. Chris Logan was the sales representative and he failed to mention the vehicle only had one key. I did not find out until July 8th, 2025 the truck was delivered to me in Montgomery, Alabama and the delivery driver told me that there was only one key to the vehicle. Chris Logan later reached out to me about the second original key basically saying that the key was in the mail and that he would overnight it to me when he received it. Chris Logan then informed me on July 11th 2025, that the key was lost in the mail. It seems that it has been left up to me to rectify this situation which I am not pleased with. There is obviously a second original key to my vehicle lost and I am not able to feel secure in this purchase knowing someone else is able to steal the car by bypassing all of the security features because they have the second original key fob to my vehicle.
CHRIS LOGAN
7/14/2025
Clarence, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (256) 338-2884 at your earliest convenience to discuss how we can turn your experience into a positive one.
MONTGOMERY, AL
Katelyn S|2026 GMC Terrain
Confirmed Sales Customer
7/14/2025
Leon helped me get the car I wanted! He went above and beyond
LEON DENSON
7/15/2025
Katelyn, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ADDISON, AL
Derek K|2025 GMC Yukon
Confirmed Sales Customer
7/3/2025
Our experience has been great. Nicholas Crotwell and the whole dealership team made this a great experience for my wife and I. We would definitely recommend him to anyone. We will definitely be returning for our future vehicle needs as well!
NICHOLAS CROTWELL
7/6/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KNOXVILLE, TN
Ricky B|2021 GMC Acadia
Confirmed Service Customer
7/3/2025
Getting service at Bill Smith GMC is always easy.
7/6/2025
Ricky, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Crane Hill, AL
Robert G|2025 GMC Yukon
Confirmed Sales Customer
7/5/2025
I searched for the 2025 Yukon At4 in midnight pine for months and they all were spoken for or sold, Mr. C Logan at Bill Smith offered a good deal if the car was ordered through them. So I ordered it from them as they made the best deal offered to me in the months of searching. Communication between Mr. Logan and myself was great, and he answered all my questions and ensured the vehicle was exactly what I wanted, delivery was made about 8 weeks later to my driveway!
CHRIS LOGAN
7/7/2025
Robert, thank you for your kind review; we are happy to pass along your comments to Logan here at Bill Smith Buick-GMC, INC.! We look forward to your next visit! Take care!
KATHLEEN, GA
Frances S|2025 GMC Acadia
Confirmed Sales Customer
7/7/2025
Reese was great to work with. It was quick and seamless.
REESE HARBISON
7/8/2025
Frances, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOLLY POND, AL
Phillip M|2025 Buick Envista
Confirmed Sales Customer
7/11/2025
Cash makes it easy…
JACOB TYLER
7/14/2025
Phillip, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FALKVILLE, AL
Joseph G|2021 GMC 1500 Sierra
Confirmed Service Customer
7/14/2025
I was scheduled for an oil change but on the way to the shop my check engine light came on. When got to dealership I told the young man that waited on me. And he said they would try to check it out but it may be after lunch. So they found the problem and got it fixed before I left town. I drive about 85 miles to the dealer ship. So it saved me another trip to CULLMAN.
7/16/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Saint Joseph, TN
John Micha L|2025 GMC Canyon
Confirmed Sales Customer
7/15/2025
“I had a great experience trading in my vehicle at Bill Smith GMC. The staff was professional, transparent, and made the process smooth from start to finish. They gave me a fair value for my trade-in and helped me transition into a new vehicle without pressure or hassle. I appreciated the clear communication and quick turnaround—it made for a stress-free experience.”
ERIC PHILLIPS
7/16/2025
John, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! We sincerely value your business and look forward to your next visit!
ONEONTA, AL
Jeffrey G|2025 GMC Sierra 1500
Confirmed Sales Customer
7/15/2025
I was there Friday. Was supposed to get my new truck Saturday. Didn't happen. Then I was supposed to get ot Monday. Didn't happen. Now I'm supposed to get it today. It's 3:00 pm. Haven't seen it yet. I have not had a good experience with this part of it. I signed the papers Monday because it was supposed to come Monday. The salesman was nice and idk really what's happening behind the scenes but I'm ready to have my brand new truck in my driveway. Probly will never go back the there to buy again.
REESE HARBISON
7/16/2025
Jeffrey, we regret to hear that you had this experience with us. Please reach out to us at (256) 338-2884 when you can so we can address this situation directly. Thank you and have a great day.
ATHENS, AL
Faith H|2016 GMC Yukon
Confirmed Service Customer
7/18/2025
Run on time and very friendly to work with!!
7/21/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
TRINITY, AL
Matthew M|2023 Chevrolet Tahoe
Confirmed Service Customer
7/22/2025
I have been extremely impressed with the level of service we received from Scott Moates. Truly one of the best car buying experiences I’ve had.
7/23/2025
Matthew, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Boaz, AL
Jeff B|2025 GMC Yukon
Confirmed Sales Customer
7/22/2025
A smooth sale
LEON DENSON
7/23/2025
Jeff, thank you so much for your positive comments about Bill Smith Buick-GMC, INC.! If you have any further questions, please give us a call. We're always happy to help!
NORTHPORT, AL
David C|2025 GMC Yukon XL 1500
Confirmed Sales Customer
7/24/2025
Chris and Wayne were helpful, knowledgeable and professional.
CHRIS LOGAN
7/25/2025
David, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
MONTGOMERY, AL
Adam H|2025 GMC Sierra 1500
Confirmed Sales Customer
7/24/2025
Easy and professional, very upfront and gave options, nothing was forced. Super friendly staff.
TYLER ROLLO
7/25/2025
Adam, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC. We sincerely value your business and look forward to your next visit!
SPRINGVILLE, AL
Kenneth C|2025 GMC Sierra 1500
Confirmed Sales Customer
7/28/2025
pleased with sales department, easy to work with
TYLER ROLLO
7/29/2025
Kenneth, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
ODENVILLE, AL
Samuel F|2025 Buick Enclave
Confirmed Sales Customer
7/28/2025
Everyone was very helpful, a great experience.
LEON DENSON
7/29/2025
Samuel, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
CULLMAN, AL
Betty S|2025 Buick Envision
Confirmed Sales Customer
7/16/2025
Great expierence. Salesman was very professional, courteous, and helpful.
SCOTT MOTES
7/17/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JASPER, AL
Dana B|2025 GMC 2500HD Sierra
Confirmed Sales Customer
7/18/2025
Leon and Kyle did a great job
LEON DENSON
7/21/2025
Dana, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
HAYDEN, AL
Kay W|2026 Buick Encore GX
Confirmed Sales Customer
7/22/2025
I am happy with my deal, vehicle and experience. The salesman was knowledgeable, pleasant and accommodating. I would buy here again and recommend to family and friends.
CLETUS FITZGERALD
7/23/2025
Kay, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We sincerely value your business and look forward to your next visit!
LOGAN, AL
Timothy B|2025 GMC Sierra 1500
Confirmed Sales Customer
7/25/2025
Salesman was very knowledgeable, courteous and made the experience pleasurable and stress free. Business office was very thorough and time efficient. I’m 67 years old and have purchased a lot of vehicles and I would rate this dealership the best in all of my experiences.
CLETUS FITZGERALD
7/25/2025
Timothy, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
SAMSON, AL
Danny F|2023 Buick Envision
Confirmed Service Customer
7/25/2025
Service always great.
7/25/2025
Danny, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
CULLMAN, AL
Karen B|2025 GMC Sierra 1500
Confirmed Sales Customer
7/25/2025
Nicholas Crowell was awesome. From the first phone call to him in October through our purchase yesterday. Always a return call or text. He was always respectful, never pushy and most importantly not a “cocky” car salesman telling us what we wanted! He listened to our needs.
NICHOLAS CROTWELL
7/27/2025
Karen, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SUMMERDALE, AL
David H|2025 GMC Sierra 1500
Confirmed Sales Customer
7/29/2025
Our salesperson was welcoming and attentive. He listened to all our concerns and wants. He did a great job and he is definitely a great asset to your company. We would definitely recommend him and your company to any one in need of a vehicle.
KAINAN SMITH
7/31/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CROSSVILLE, TN
Samantha B|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
7/28/2025
Friendly service. Got me in and out with my new truck in less than 2 hours!
LEON DENSON
7/29/2025
Samantha, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Bill Smith Buick-GMC, INC. and we hope to see you again.
GADSDEN, AL
Michael H|2025 GMC Sierra 1500
Confirmed Sales Customer
7/28/2025
Very good Chris Logan and Financial were very good and prepared
CHRIS LOGAN
7/29/2025
Michael, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
HOOVER, AL
Wendy P|2025 GMC Yukon
Confirmed Service Customer
7/30/2025
Great experience and very easy process
8/3/2025
Wendy, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
ROME, GA
Brenda W|2024 GMC Acadia
Confirmed Service Customer
8/1/2025
In three times for same issue
8/3/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. We hope you are willing to give us another chance. Please reach out to us at (256) 338-2884 so we can work towards a resolution.
MADISON, AL
Harold H|2025 GMC Sierra 1500
Confirmed Sales Customer
8/1/2025
Great!
CLETUS FITZGERALD
8/4/2025
Harold, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
MADISON, AL
Jason M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/1/2025
Very quick process and everything was ready when I arrived
ERIC PHILLIPS
8/4/2025
Jason, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
ATHENS, AL
Michael C|2025 GMC Sierra 1500
Confirmed Sales Customer
8/1/2025
The buying process was perfect. - Great Customer Service - Great Office Atmosphere - Great Salespeople and Financial Persons
LEON DENSON
8/4/2025
Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
TUSCALOOSA, AL
Tommy R|2025 GMC Sierra 1500
Confirmed Service Customer
8/4/2025
Best in the business
8/5/2025
Tommy, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baileyton, AL
Edward J|2025 Buick Envista
Confirmed Sales Customer
8/5/2025
Our experience with Bill Smith absolutely amazing. Every at the Dealership was extremely friendly. Our salesman (Reese) went beyond to accommodate us.
REESE HARBISON
8/6/2025
Edward, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
TRUSSVILLE, AL
Billy M|2025 GMC Acadia
Confirmed Sales Customer
8/4/2025
Easy purchase. Good salesman
KAINAN SMITH
8/5/2025
Billy, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.
HALEYVILLE, AL
Victor P|2025 GMC Sierra 1500
Confirmed Sales Customer
8/4/2025
Let me start with the fact that I live in New Jersey. I got your name from a customer of yours Josh Dullen, and he raved on not only your pricing, but on the ease of the transaction even from a different state and the quality of your employees . Wow, was he correct on all accounts? I think I started talking to Justin on Friday then I transitioned into your financing manager, Kyle and the car was delivered to New Jersey on Sunday. It could not have gone more seamless. Highly recommend your dealership to all friends and family that are looking for a GMC vehicle.
JUSTIN BRUMMETT
8/5/2025
Victor, we're pleased to know we have been able to exceed your expectations and really help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
JACKSON, NJ
Christophe S|2025 GMC Sierra 1500
Confirmed Sales Customer
8/4/2025
Quick and Fast.
KAINAN SMITH
8/5/2025
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Bill Smith Buick-GMC, INC. and we hope to see you again.
BREMEN, AL
Mark W|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/4/2025
From my salesman to finance to gm it was a good experience
LEON DENSON
8/6/2025
Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We are always more than happy to assist you if anything else comes up. Take care!
ARLEY, AL
Christina M|2018 GMC Terrain
Confirmed Service Customer
8/4/2025
Got my car fixed in a quick and timely manner. Explained I was on my lunch hour and got it done and back to wrk on time
8/6/2025
Christina, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Bill Smith Buick-GMC, INC. and we hope to see you again.
DECATUR, AL
Carla J|2026 Buick Encore GX
Confirmed Sales Customer
8/11/2025
Bobby D. was great, very patient and kind.
BOBBY SHADDEN
8/14/2025
Carla, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Thank you again for choosing Bill Smith Buick-GMC, INC. and we hope to see you again.
DECATUR, AL
William R|2026 GMC Sierra 1500
Confirmed Sales Customer
8/11/2025
Still on the fence. My vehicle is missing some components, such as the owners manual, floor mats, in the grab bar in the back of the bed. The dealer took care of the mats, and we are still waiting on the others. This vehicle was a transfer, which I did not know about until I had already agreed to the deal, it appears my vehicle was pillaged and I’m very unhappy about that. Send me another survey so I can respond appropriately as I do not know at this time the dealer is going to make this right
CLETUS FITZGERALD
8/14/2025
William, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (256) 338-2884 when you have a chance. Thank you, and we look forward to hearing from you.
GADSDEN, AL
Lonnie D|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/9/2025
Paul did a good job of showing the vehicles ,and their features. Made buying easy
PAUL SCHAFFER
8/11/2025
Lonnie, we want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
VINEMONT, AL
Stephanie G|2025 Buick Envista
Confirmed Sales Customer
8/9/2025
Everything went so smoothly with the sale . From start to finish. I was greeted with professionalism… and salesman was eager to sell.
CLETUS FITZGERALD
8/11/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.
HANCEVILLE, AL
Derek S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/9/2025
Fast, friendly, courteous and professional.
REESE HARBISON
8/12/2025
Derek, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWBERN, AL
Russell R|2025 GMC Yukon
Confirmed Service Customer
8/10/2025
Very prompt and polite service
8/12/2025
Russell, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
JASPER, AL
Phillip N|2025 GMC Sierra 3500 HD
Confirmed Service Customer
8/12/2025
Had the truck serviced and as always got right in and out very quickly.
8/14/2025
It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cullman, AL
Melissa W|2011 Chevrolet Silverado
Confirmed Service Customer
8/14/2025
Very quick and people were very nice
8/16/2025
Melissa, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Crane Hill, AL
Jerry C|2025 GMC HUMMER EV Pickup
Confirmed Sales Customer
8/15/2025
First time at Bill Smith. Reese my sales person was very friendly and attentive. Answered all my questions. He and Wayne the Sales Manager was able to do the deal I needed and Kile in Finance was also very friendly and quick to have everything ready. I will definitely be sending my friends to Bill Smith.
REESE HARBISON
8/18/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
RAINSVILLE, AL
James H|2022 Buick Encore
Confirmed Service Customer
8/18/2025
Scott checked me in and guided me through the process. He was great!
8/19/2025
James, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Andrew C|2022 GMC 1500 Sierra
Confirmed Service Customer
8/13/2025
Great bunch of people and are pleasant to all their customers ! They do a great job on my vehicle! Will continue to use them!
8/15/2025
Andrew, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Thomas B|2025 GMC Sierra 1500
Confirmed Sales Customer
8/14/2025
Salesman was friendly, knowledgeable, and eager to make sure experience was great. Great job!
CHRIS LOGAN
8/16/2025
Thomas, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
SYLACAUGA, AL
Stephen H|2024 Buick Encore GX
Confirmed Service Customer
8/14/2025
Despite some confusion on my appointment time, they assured me that they would work me in. They completed the tire repair quickly and ordered a replacement part for a future repair. I was very impressed by the way they handled the situation and repair.
8/17/2025
Stephen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HANCEVILLE, AL
Victoria G|2025 Buick Envista
Confirmed Sales Customer
8/16/2025
I was very impressed by the efficiency and professionalism of my salesperson and finance person.
SCOTT MOTES
8/18/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
CULLMAN, AL
Adam M|2025 GMC Yukon
Confirmed Sales Customer
8/16/2025
Awesome experience!! Everyone made this purchase simple and easy.
LEON DENSON
8/18/2025
Adam, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
ELKMONT, AL
Paul W|2025 Buick Enclave
Confirmed Service Customer
8/16/2025
service with a smile- service writher very nice- work done promptly- will be back
8/18/2025
Paul, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mantachie, MS
Tony M|2025 GMC Acadia
Confirmed Sales Customer
8/18/2025
The staff was excellent. The buying process was smooth and hassle free. Highly recommend the team at Bill Smith.
AARON COFFEY
8/19/2025
Tony, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! If you have any further questions, please give us a call. We're always happy to help!
HARTSELLE, AL
Brian J|2025 GMC Sierra 1500
Confirmed Sales Customer
8/19/2025
Dealership experience through search process was good. Salesman was very responsive. As soon as papers were signed, however not the best experience after that. Salesman didn’t walk me through setting up GMC app, etc. I sat in the parking lot and did it all myself which is fine. I figured it out. However, the next day, I was in Atlanta and while I was inside an event, the salesman registered me, which I had already done and it wiped out all my settings and registration and made me start over from scratch…at 10:30 pm in Atlanta while trying to get to my hotel. I was not happy with the experience from the moment I signed my papers forward obviously
REESE HARBISON
8/20/2025
Brian, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (256) 338-2884 to discuss your concerns, as your satisfaction is of utmost importance to us.
HUNTSVILLE, AL
Keith E|2026 GMC Sierra 1500
Confirmed Sales Customer
8/20/2025
Fast in and out
NICHOLAS CROTWELL
8/21/2025
Keith, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
HALEYVILLE, AL
David B|2025 GMC Sierra 1500
Confirmed Sales Customer
8/25/2025
I heard about Bill Smith GMC from other truck owners. About the wonderful experience they had buying from this dealership so I went to look. Reese the salesman very nice young man took care of my every need. Worked hard to get the deal done. The dealership was clean professional, very good environment. Plenty of vehicles to choose from. Would highly recommend. And will be a return customer.
REESE HARBISON
8/26/2025
David, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
BESSEMER, AL
David M|2025 GMC Sierra 1500
Confirmed Sales Customer
8/27/2025
I have dealt with Leon previously and he did a good job working with me again on this vehicle. We haggled a little bit over pricing. But we worked out a compromise that I was happy with.
LEON DENSON
8/27/2025
David, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Brian H|2025 GMC 2500HD Sierra
Confirmed Sales Customer
8/27/2025
Great communication
LEON DENSON
8/28/2025
Brian, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
ADAMSVILLE, AL
Albert B|2025 Buick Envista
Confirmed Sales Customer
9/1/2025
Wonderful experience
REESE HARBISON
9/2/2025
Albert, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BREMEN, AL
Parker S|2025 GMC Sierra 1500
Confirmed Sales Customer
9/1/2025
As easy of a vehicle buying experience as one could hope for. Aaron and the rest of the team was
AARON COFFEY
9/2/2025
Parker, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.
WARRIOR, AL
Trey D|2025 GMC Yukon
Confirmed Sales Customer
9/9/2025
Typically, we find the car buying experience to be annoying, but our experience with Bill Smith was very pleasant.
ERIC PHILLIPS
9/10/2025
Trey, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUNTSVILLE, AL
Tommy T|2025 GMC Terrain
Confirmed Service Customer
9/10/2025
Very kind, friendly, attentive to our needs. Great service.
9/11/2025
Tommy, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
CARBON HILL, AL
Richard B|2023 GMC Sierra 1500
Confirmed Service Customer
8/20/2025
Very prompt service. Service representative was very helpful and informative.
8/21/2025
Richard, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Jasper, AL
Sonya R|2025 Buick Envista
Confirmed Sales Customer
8/21/2025
It was a very pleasant experience the Bill Smith team is professional, courteous and very knowledgeable. Highly recommend.
CLETUS FITZGERALD
8/22/2025
Sonya, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
CULLMAN, AL
Linda D|2022 Buick Enclave
Confirmed Service Customer
8/22/2025
Nice work
8/25/2025
Linda, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
BLOUNTSVILLE, AL
Brenda L|2025 GMC Sierra 1500
Confirmed Service Customer
8/26/2025
Good service at this visit great group of staff
8/27/2025
Brenda, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We are always more than happy to assist you if anything else comes up. Take care!
HANCEVILLE, AL
Kent M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/27/2025
Leon Denson was my salesman and we pretty much did everything over the phone and he found me the truck and got it all put together with no problems. Tool bed is supposed to be going on the truck October 8.
LEON DENSON
8/28/2025
Kent, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
NORTHPORT, AL
Steven S|2026 GMC Sierra 1500
Confirmed Sales Customer
9/2/2025
Just a fantastic experience. Wonderful management and staff made the purchasing experience a great one.
PAUL SCHAFFER
9/3/2025
Steven, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Gene R|2026 GMC Sierra 1500
Confirmed Sales Customer
9/8/2025
Fantastic
CHRIS LOGAN
9/9/2025
Gene, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
BOAZ, AL
Thomas F|2025 GMC Sierra 1500
Confirmed Sales Customer
9/9/2025
Chris Logan made the process very easy and smooth
CHRIS LOGAN
9/10/2025
Thomas, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
BIRMINGHAM, AL
Mitch M|2024 GMC Yukon
Confirmed Service Customer
9/11/2025
Great speedy oil and fuel filter service.
9/14/2025
Mitch, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOUSTON, AL
Terry L|2020 GMC 1500 Sierra
Confirmed Service Customer
9/12/2025
Absolutely the very best of any dealership I have dealt with. I have dealt with quite a few, Terry
9/15/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
Morris, AL
Jeremy R|2025 GMC Sierra 1500
Confirmed Sales Customer
9/14/2025
Super happy with the customer service at bill smith my salesman Justin Brummett was upfront from the beginning and did not hesitate to get back to me on any question I ever had. They were super quick with the process and found exactly what I needed and we got the job done. Can’t wait for my wife to get a new car and experience the process at Bill Smith again!
JUSTIN BRUMMETT
9/15/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
MOULTON, AL
Michael F|2025 GMC Sierra 1500
Confirmed Sales Customer
9/14/2025
The dealership made buying a truck easy
RYAN SULLINS
9/15/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
MOULTON, AL
William E|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/15/2025
The most efficient, flawless vehicle purchase I’ve ever experienced. Staff was very helpful, friendly and no nonsense. Great job!
SCOTT MOTES
9/16/2025
William, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
TUSCALOOSA, AL
Kevin T|2025 GMC Sierra 1500
Confirmed Sales Customer
9/16/2025
I had a very pleasant experience with purchasing a new truck. Everything from sales to finance was excellent and I left very satisfied with the experience!
ERIC PHILLIPS
9/17/2025
Kevin, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTHPORT, AL
Michael S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/18/2025
Great experience with everyone involved.
AARON COFFEY
9/19/2025
Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SENATOBIA, MS
Carl H|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/23/2025
My wife and I purchased a new truck on sat sept. 23. We were really appreciative and surprised at how we were treated. This was a great buying experience for us. No pressure at all and Cletus our salesman was very patient and extremely knowledgeable about the specs of the trucks that I was interested in. Also, Kyle, our finance guy was awesome to work with! He tried to assist us with our purchase and we appreciated all of his efforts. We have been, and will continue to tell all of our friends and family what a great dealership experience we had. We will send them to Cletus. Thank you, Carl Herring 256 777 1408 cell
CLETUS FITZGERALD
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Bill Smith Buick-GMC, INC. and we hope to see you again.
HAZEL GREEN, AL
Joel M|2025 GMC Sierra 1500
Confirmed Service Customer
9/17/2025
Everything at Bill Smith was great. I had a problem with the online appointment,
9/17/2025
Joel, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Decatur, AL
Karen T|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/17/2025
The easiest buying experience we have had, ever.
SCOTT MOTES
9/17/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HAZEL GREEN, AL
Timothy M|2025 GMC Sierra 1500
Confirmed Service Customer
9/19/2025
Everything was very good. I was in and out in a timely manner.
9/22/2025
Timothy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Town Creek, AL
Jared S|2026 GMC Sierra 1500
Confirmed Sales Customer
9/19/2025
Scott Motes was my sales person and he was excellent. I have known Scott for many years and working with him on this purchase was seamless. The finance manager, Kyle, was great. We weren't at a monthly payment that I felt comfortable with but Kyle and Scott made it happen. Jeff Crider was involved, I'm sure, so a big thanks to the entire team. Overall, my experience at Bill Smith was outstanding.
SCOTT MOTES
9/22/2025
Jared, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Larry Q|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
9/22/2025
Had two problems. Water pump replaced with no problems. Information center blacks out intermittently. Also drops sync with phone which is a safety factor. Second time for service and is continuing with same problem.
9/23/2025
Larry, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (256) 338-2884 to discuss your concerns, as your satisfaction is of utmost importance to us.
Cullman, AL
Lori M|2026 GMC Yukon
Confirmed Sales Customer
9/23/2025
Everyone was great!
CLETUS FITZGERALD
9/24/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SPARTA, TN
Phillip L|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
9/24/2025
Fast and smooth. Great experience
KAINAN SMITH
9/25/2025
Phillip, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HUNTSVILLE, AL
Carl C|2026 GMC Acadia
Confirmed Sales Customer
9/24/2025
This has been a completely online experience so far. the sales representative, Nicholas was very helpful in putting this deal together and continues to follow-up with helping get the car delivered. the finance representative has been very punctual and helpful with paperwork. would recommend these 2 gentlemen to anyone wanting to purchase a GMC product.
NICHOLAS CROTWELL
9/25/2025
We're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Thanks for the recommendation, and have an amazing day!
CORINTH, MS
George L|2026 GMC Canyon
Confirmed Sales Customer
9/25/2025
Easy, low pressure purchase made it a pleasant experience.
RYAN SULLINS
9/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOOVER, AL
Gregory H|2025 GMC Acadia
Confirmed Sales Customer
9/26/2025
Kainan Smith was exceptional to work with. He truly wanted to be sure our buying experience was top notch.
KAINAN SMITH
9/29/2025
Gregory, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. We sincerely value your business and look forward to your next visit!
TROY, AL
Lonnie M|2025 GMC Sierra 1500
Confirmed Sales Customer
9/29/2025
The process was very quick and uneventful.
ERIC PHILLIPS
9/30/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MADISON, AL
Charles H|2023 GMC Acadia
Confirmed Service Customer
9/29/2025
oil change and tire rotation. Handle in very reasonable time. I told him to check driver side seat for possible weak spot in covering when I first went in, but I think he forgot. But I asked him again at checkout and he went out and checked the area.
9/30/2025
Charles, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cullman, AL
Nick M|2026 GMC Sierra 1500
Confirmed Sales Customer
10/3/2025
Easy to deal with; best car buying experience ever.
RYAN SULLINS
10/6/2025
Nick, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
LEXINGTON, KY
Terry L|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/3/2025
Excellent service thanks KENNEDY
10/6/2025
Terry, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Morris, AL
Scott F|2026 Buick Encore GX
Confirmed Sales Customer
10/8/2025
Scott Mote’s was my salesman he did a good job communicating with me and handling my sale over the phone. Very polite and helpful.
SCOTT MOTES
10/11/2025
Scott, we're happy to hear you had such a positive experience with Scott! Feel free to reach out to us if you need anything. Have a wonderful day.
MOODY, AL
Gary N|2024 GMC Sierra 2500 HD
Confirmed Service Customer
10/9/2025
Service department got me in early and was able to complete the work early and get me on my way.
10/11/2025
Gary, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Somerville, AL
Tracy H|2025 GMC Sierra 1500
Confirmed Sales Customer
9/24/2025
Everyone was very helpful and offered me a great deal!
CLETUS FITZGERALD
9/25/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
CRANE HILL, AL
Joseph R|2025 GMC Sierra 1500
Confirmed Sales Customer
9/24/2025
Short sweet and self explanatory
ERIC PHILLIPS
9/25/2025
Joseph, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
BERRY, AL
Michael M|2026 Buick Enclave
Confirmed Sales Customer
9/28/2025
Had purchased a truck 5 years ago and happy to see the same sales person ( Chris Logan) was still there. Haven’t picked up the new car yet but will next Friday. We are from Florida and the dealer fees here are ridiculous. Didn’t like the new ones at this dealer either. Paid $499 before now $799. Again ridiculous for paperwork.
CHRIS LOGAN
9/30/2025
Michael, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (256) 338-2884 at your earliest convenience to discuss how we can turn this experience into a positive one.
SUMMERFIELD, FL
Cody D|2025 Buick Envista
Confirmed Sales Customer
9/29/2025
Was in and out under an hour!
ERIC PHILLIPS
9/30/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
CULLMAN, AL
Robert G|2026 GMC Sierra 1500
Confirmed Sales Customer
10/8/2025
I’m have developed a relation with my salesman Tyler Rollo in this past year. He makes the transaction so easy. All the guys GM and finance guys as well. It’s nice to have a dealership that looks after its customers. I drive a great deal for work and I need a truck I can depend on.
TYLER ROLLO
10/10/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CRANE HILL, AL
James B|2025 GMC Acadia
Confirmed Service Customer
10/10/2025
Good
10/12/2025
James, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Bremen, AL
Cathy C|2025 GMC Sierra 1500
Confirmed Sales Customer
10/11/2025
Everyone at Bill Smith is friendly and helpful, especially Nick. Not only was he readily available, but he worked hard to get us the best deal on the truck we wanted.
NICHOLAS CROTWELL
10/13/2025
Cathy, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.
CRESTVIEW, FL
Daniel C|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/14/2025
Quick and easy
JUSTIN BRUMMETT
10/15/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
MADISON, AL
Phillip N|2026 GMC Sierra 2500 HD
Confirmed Service Customer
10/17/2025
Sales and service departments are very good!
10/20/2025
Phillip, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Cullman, AL
Thomas R|2025 GMC HUMMER EV SUV
Confirmed Service Customer
10/19/2025
Excellent customer service and communication
10/20/2025
Thomas, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
Irondale, AL
Charles B|2026 GMC Sierra 1500
Confirmed Sales Customer
10/23/2025
Quick and easy
LEON DENSON
10/25/2025
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
HALEYVILLE, AL
Karen T|2025 GMC Acadia
Confirmed Sales Customer
10/23/2025
Scott Motes is a god send. He was extremely helpful and patience of a saint.
JACOB TYLER
10/25/2025
Karen, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We look forward to your next visit! Take care!
HAZEL GREEN, AL
Peyton S|2025 GMC Sierra 1500
Confirmed Sales Customer
10/24/2025
I could not have been more pleased with my experience at Bill Smith GMC Buick. Going into the dealership i had no expectations other than dread. However, Nichalas Crotwell was very attentive to what I was trying to achieve and was extremely helpful in me meeting my goals with a new vehicle purchase. From my trade-in to getting me in a new vehicle at my price point, I was extremely satisfied. Everyone i interacted with at the dealership was extremely professional. Thank you!
NICHOLAS CROTWELL
10/26/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOUNTAIN BRK, AL
Brad P|2025 Buick Envista
Confirmed Sales Customer
10/24/2025
Very easy people to talk to. They were also knowledgeable about any questions we had.
RYAN SULLINS
10/26/2025
Brad, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
FAYETTE, AL
Robert P|2026 Buick Encore GX
Confirmed Sales Customer
10/24/2025
Treated very nice. Process went fast and efficiently.
JACOB TYLER
10/27/2025
Robert, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WARRIOR, AL
Amy Y|2023 GMC Sierra 1500
Confirmed Service Customer
10/25/2025
I'm from Destin and called about a recall and Full Service for my vehicle. They expedited a Service appointment and got me in and out very quickly and easily. It was a Great experience. Friendly staff and nice facility. I'll never buy a vehicle anywhere else.
10/27/2025
Amy, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DESTIN, FL
Ansley G|2026 Buick Encore GX
Confirmed Sales Customer
10/12/2025
Leon was very helpful!
LEON DENSON
10/13/2025
Ansley, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! If you have any further questions, please give us a call. We're always happy to help!
ELKMONT, AL
Tara T|2018 GMC 1500 Sierra
Confirmed Service Customer
10/13/2025
Good communication
10/14/2025
Tara, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
CULLMAN, AL
Sharon L|2026 Buick Enclave
Confirmed Sales Customer
10/14/2025
Excellent, First class treatment!
HOUSE
10/15/2025
Sharon, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
BALDWYN, MS
Bethany W|2025 GMC Terrain
Confirmed Sales Customer
10/15/2025
Ryan was so helpful and made the buying process very simple
RYAN SULLINS
10/16/2025
Bethany, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CLEVELAND, AL
John M|2026 GMC Sierra 1500
Confirmed Sales Customer
10/17/2025
Kainan Smith did an excellent job.
KAINAN SMITH
10/19/2025
John, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HALEYVILLE, AL
Sean S|2025 GMC Sierra 1500
Confirmed Service Customer
10/17/2025
The service representative went above and beyond answering several questions and explaining the details. My original salesman also provided answers for my future purchase options within the next year
10/20/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
ATHENS, AL
Mitchell M|2026 Buick Enclave
Confirmed Sales Customer
10/24/2025
I am very happy with my new car purchase process
PAUL SCHAFFER
10/26/2025
Mitchell, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
CULLMAN, AL
Ashley B|2025 GMC Yukon
Confirmed Sales Customer
10/27/2025
We loved our salesman Ryan Sullins. He knew we didn’t have much time & made it happen. We were in and out with exactly what we wanted. We will definitely be back!
RYAN SULLINS
10/27/2025
Ashley, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!
WETUMPKA, AL
Tim B|2026 Buick Enclave
Confirmed Sales Customer
10/27/2025
Paul got me what I wanted. He made it work
PAUL SCHAFFER
10/27/2025
Tim, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!
CULLMAN, AL
Javaughn H|2025 Buick Encore GX
Confirmed Service Customer
10/29/2025
Always a joy when visiting the dealership the work was done swiftly and properly I have definitely found my forever place thank you for always taking care of my needs and always being polite
10/31/2025
Javaughn, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. We sincerely value your business and look forward to your next visit!
HANCEVILLE, AL
Michael M|2026 GMC Sierra 1500
Confirmed Sales Customer
10/30/2025
Fast hassle-free transaction & delivery
PAUL SCHAFFER
11/1/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
OOLTEWAH, TN
Gregory C|2024 GMC Canyon
Confirmed Service Customer
10/30/2025
Service department is always very professional and efficient.
11/2/2025
Gregory, thank you for choosing Bill Smith Buick-GMC, INC. as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!
BIRMINGHAM, AL
Hector G|2026 GMC Terrain
Confirmed Sales Customer
10/30/2025
Chris was very helpful and easy to work with
CHRIS LOGAN
11/2/2025
Hector, we are very happy to have provided you with such a positive experience! Thank you again for choosing Bill Smith Buick-GMC, INC. and we hope to see you again.
CULLMAN, AL
Kimberleig L|2025 Buick Envista
Confirmed Sales Customer
10/31/2025
Kainan was so nice and helpful. He really made the experience fast and easy.
KAINAN SMITH
11/3/2025
Kimberleig, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!
HUNTSVILLE, AL
Kenneth B|2026 GMC Sierra 1500
Confirmed Sales Customer
10/31/2025
Everyone was attentive to our needs. Ryan was extremely knowledgeable and patient to answer every question we had. Having visited a multitude of dealerships trying to determine what vehicle best met our needs, Ryan was one of two sales consultants that could answer all of our questions.
RYAN SULLINS
10/31/2025
Kenneth, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Franklin S|2023 GMC Sierra 2500 HD
Confirmed Service Customer
11/4/2025
Great staff, Kind and courteous, pleasure to do business with. Franklin Smithson Cullman Truck Sales.
11/5/2025
Franklin, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC. We can't wait to see you again, have a great day.
CULLMAN, AL
Mark W|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/5/2025
Everything good
11/5/2025
Mark, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Arley, AL
Clyde L|2013 GMC Terrain
Confirmed Service Customer
10/27/2025
Good so far. If I don’t have any more problems.
10/27/2025
Clyde, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
CULLMAN, AL
James G|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
10/28/2025
Everything went good
JACOB TYLER
10/29/2025
James, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CHELSEA, AL
Carol C|2022 GMC Acadia
Confirmed Service Customer
10/28/2025
I registered online and it did not show up on their side. They still worked me in and were very apologetic. The service department is also very friendly.
10/29/2025
Carol, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.
Cullman, AL
Reggie L|2025 GMC Sierra 2500 HD
Confirmed Service Customer
10/29/2025
Very professional and courteous
11/1/2025
Reggie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
McCalla, AL
Heather B|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/29/2025
Fast, Smooth and Easy. Cletus was patient even when I wasn't sure we would end up buying a GMC or not.
CLETUS FITZGERALD
11/1/2025
Heather, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
CULLMAN, AL
Greg V|2023 GMC Sierra 1500
Confirmed Service Customer
11/1/2025
rotate and balance, had some vibration
11/3/2025
Greg, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
CULLMAN, AL
Cornelia C|2025 GMC Terrain
Confirmed Sales Customer
11/3/2025
The sales person was very polite and very helpful with helping my mom pick out her car.
CHRIS LOGAN
11/4/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TONEY, AL
Kaytlynn T|2021 GMC Acadia
Confirmed Service Customer
11/5/2025
I requested when I scheduled my appointment that I would need a loaner for the day, upon arrival the service guy said they didn't have one. This is the 2nd time I asked for a rental at appointment scheduling and was let down both times. Asked how long the recall would take and was told 1.5hr.. it took 30 minutes which makes me question if completed correctly. Not sure I'll come back
11/6/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (256) 338-2884 when you have a chance. Thank you, and we look forward to hearing from you.
Blountsville, AL
Patricia P|2023 Buick Encore GX
Confirmed Service Customer
11/7/2025
They were pleasant to deal w
11/8/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HANCEVILLE, AL
Billy T|2026 Buick Envista
Confirmed Service Customer
11/7/2025
My car had an engine light come on which is brand new. I found to be odd, but they came and brought me a courtesy car 50 miles from the dealership and dropped it off here took my car with him, fixed it in one day and had me ready to go to the very next day I went to pick my car up very happy.
11/9/2025
Billy, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
GARDENDALE, AL
Brian T|2026 GMC Yukon
Confirmed Sales Customer
11/10/2025
Justin was kind, professional, and a huge help throughout the process. He was knowledgeable and had zero problem answering all the questions I had. He didn’t once get frustrated with my lack of decision making either. I would 10/10 buy from this dealer/salesman again!
JUSTIN BRUMMETT
11/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
ELDRIDGE, AL
Allen J|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/10/2025
Great people to do business with. A+
11/11/2025
Allen, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Madison, AL
Gregory M|2026 GMC Sierra 1500
Confirmed Sales Customer
11/10/2025
One of the best car buying experiences I've had - Nicholas made it super easy. Doing everything from 60 miles away and just hopping in and swapping trucks was great. A+
NICHOLAS CROTWELL
11/11/2025
Gregory, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOOVER, AL
Tim C|2026 Buick Enclave
Confirmed Sales Customer
11/11/2025
Top notch!
CHRIS LOGAN
11/12/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVINGSTON, AL
Stephen D|2024 GMC Canyon
Confirmed Service Customer
11/17/2025
Always courteous and fast. Great service so I don’t mind the drive.
11/18/2025
Stephen, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Cleveland, AL
James G|2026 GMC Sierra 2500 HD
Confirmed Service Customer
11/19/2025
In and out quick
11/21/2025
James, we really appreciate your feedback! We sincerely value your business and look forward to your next visit!
CHELSEA, AL
Anthony S|2026 GMC Sierra 1500
Confirmed Sales Customer
11/6/2025
Ryan the salesman was so helpful
RYAN SULLINS
11/7/2025
Anthony, thank you for your kind review; we are happy to pass along your comments to Ryan here at Bill Smith Buick-GMC, INC.! We hope you have a great day!
NEW HOPE, AL
Scott P|2026 GMC Canyon
Confirmed Sales Customer
11/7/2025
My Husband and I had the best experience from the time we stepped foot onto the lot, we had the best Salesman. Scott wasn’t pushy, he listened to what we wanted and let me figure out what truck I liked the best without rushing me. Everyone we dealt with was so friendly and honest, you made a stressful day turn into a great experience!!! You have a customer for life and we will absolutely send friends and Family your way. P.S. your dealership is a place I’d love to work for, great place!!!!
SCOTT MOTES
11/9/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BREMEN, AL
Carol C|2022 GMC Acadia
Confirmed Service Customer
11/14/2025
Everyone is always very pleasant.
11/16/2025
Carol, we are very happy to have provided you with such a positive experience! Thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again.
CULLMAN, AL
Whitney A|2023 GMC Canyon
Confirmed Service Customer
11/18/2025
I am going to Toyota
11/20/2025
We truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (256) 338-2884 when you have a chance. Thank you, and we look forward to hearing from you.
CULLMAN, AL
Shayla W|2024 GMC Sierra 1500
Confirmed Service Customer
11/19/2025
They got me right in and done in a timely manner. Kennedy griffin is always very professional.
11/21/2025
Shayla, Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
VINEMONT, AL
Thomas W|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
11/21/2025
Matt was a huge help, explaining questions about towing, features and savings. He was pleasant and professional!
MATTHEW BAILEY
11/23/2025
Thomas, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
HUNTSVILLE, AL
Kyle M|2026 GMC Sierra 2500 HD
Confirmed Service Customer
11/21/2025
Everything went well was told what the problem was and it was fixed when they said it would be.
11/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Haleyville, AL
Remona R|2020 GMC 1500 Sierra
Confirmed Service Customer
11/21/2025
Bill Smith GMC Service Dept is excellent..so clean..so friendly, professional & efficient!
11/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
DECATUR, AL
Tim L|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/21/2025
Ive bought 5 GMC Denali 2500 from Bobby D and Kyle and Wayne I’m very appreciative of the fast service I get every time . Very professional and nice can’t beat those guys at all
BOBBY SHADDEN
11/24/2025
Tim, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RAINBOW CITY, AL
Wilton R|2025 GMC Sierra 1500
Confirmed Service Customer
11/21/2025
The dealership employees were warm and cordial.
11/24/2025
Wilton, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Huntsville, AL
Earl W|2026 GMC Sierra 1500
Confirmed Sales Customer
11/24/2025
It was a good experience
CHRIS LOGAN
11/25/2025
Earl, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HAZEL GREEN, AL
James A|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/24/2025
The salesperson was very helpful and polite they answered all my questions to my satisfaction in a timely manner and treated me with respect, I will be telling everyone about my experience. Thank You Bill Smith GMC!
AARON COFFEY
11/25/2025
James, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LOGAN, AL
Clint N|2026 GMC Sierra 1500
Confirmed Sales Customer
11/24/2025
Quick, easy and no pressure. Documents took lest than 15min. Salesman answered all questions from me and my family
KAINAN SMITH
11/25/2025
Clint, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HELENA, AL
Daniel B|2026 GMC Sierra 1500
Confirmed Sales Customer
11/25/2025
Had a good experience. Helpful knowledgeable staff.
TYLER ROLLO
11/25/2025
Daniel, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
SUMMERTOWN, TN
William C|2023 GMC Sierra 1500
Confirmed Service Customer
11/26/2025
Outstanding! Our service writer was very knowledgeable, helpful, and concerned for our needs. Had us repaired and back on the street in the same amount of time other dealerships have you waiting to sign in!
11/26/2025
William, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
Cape Coral, FL
Michael W|2025 GMC Sierra 1500
Confirmed Service Customer
12/2/2025
The entire sales team was great to work with; especially the salesman who handled our new truck purchase. I will recommend this dealership to friends and family.
12/3/2025
Michael, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LOGAN, AL
Michael H|2025 GMC Sierra 1500
Confirmed Service Customer
11/25/2025
Service time
11/26/2025
Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOOVER, AL
Charles H|2023 Buick Enclave
Confirmed Service Customer
11/26/2025
My experience with. Bill Smith was excellent.
11/27/2025
Charles, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
BREMEN, AL
Richard E|2026 GMC Sierra 1500
Confirmed Sales Customer
11/26/2025
Nicholas was knowledgeable and patient to help us make the right decision.
NICHOLAS CROTWELL
11/27/2025
Richard, thank you for your kind review; we are happy to pass along your comments to Nicholas here at Bill Smith Buick-GMC, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.
FLORENCE, AL
Karran R|2020 GMC 1500 Sierra
Confirmed Service Customer
11/27/2025
Easy to make an appointment for fast in and out service.
11/27/2025
We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Baileyton, AL
Defellus D|2026 GMC Acadia
Confirmed Sales Customer
11/27/2025
Friendly,
LEON DENSON
11/27/2025
We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!
GARDENDALE, AL
Steven S|2026 GMC Yukon XL 1500
Confirmed Sales Customer
12/2/2025
My experience with the Bill Smith Team was absolutely fantastic! I got the best deal on the vehicle i wanted, was given the max on my trade in vehicle, and the customer service and staff were totally amazing to every detail!. My sales person Mr. Cletus Fitzgerald was the absolute best that I have ever worked with on a vehicle purchase! I highly recommend this dealership to be the best from Georgia to Mississippi!!! They cover it all, selection of inventory, best prices, and amazing customer service!!!
CLETUS FITZGERALD
12/3/2025
Steven, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Thanks for the recommendation, and have an amazing day!
IUKA, MS
Michael D|2026 GMC Sierra 1500
Confirmed Sales Customer
12/2/2025
Everyone was great to deal with. It's stressful spending a lot of money but they made it less so. Happy with everything.
AARON COFFEY
12/3/2025
Michael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CULLMAN, AL
Sharon S|2024 GMC Sierra 1500
Confirmed Service Customer
12/3/2025
Very nice. Done in a timely manner. Service desk guys very nice.
12/4/2025
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
CULLMAN, AL
James B|2025 Buick Envision
Confirmed Sales Customer
12/4/2025
Sales representative was courteous and professional.
CHRIS LOGAN
12/5/2025
James, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CULLMAN, AL
James W|2026 GMC Acadia
Confirmed Sales Customer
12/4/2025
Had a great experience there with them.
NICHOLAS CROTWELL
12/4/2025
James, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ATTALLA, AL
Mary B|2026 Buick Enclave
Confirmed Sales Customer
12/7/2025
Very professional. Friendly staff. Enjoyed working with Cletus Fitgerald.
CLETUS FITZGERALD
12/8/2025
Mary, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
BIRMINGHAM, AL
Thomas H|2024 GMC Sierra 1500
Confirmed Service Customer
12/8/2025
Very accommodating! Noah was able to work the schedule for me at the last minute.
12/8/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
ALEXANDER CITY, AL
Edwina P|2024 Buick Encore GX
Confirmed Service Customer
12/10/2025
I am always treated very nice when I am at this dealership. The customer service is superior.
12/11/2025
Edwina, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
CULLMAN, AL
Adam D|2026 GMC Yukon XL 1500
Confirmed Sales Customer
12/11/2025
Matt was great to work with!
MATTHEW BAILEY
12/12/2025
Adam, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FALKVILLE, AL
Alan C|2024 GMC Acadia
Confirmed Service Customer
12/11/2025
GMC Acadia was at dealership for one month due to part issues on radiator/hoses/fittings. First part failed after it was installed not sure if GM did a redesign on second replacement part, sure hope so, dealer was not sure. This car is barely a year old with 18,000 miles. Second issue was brake wear indicator on front pads read 18%, was told it had been reset to more accurate setting, when leaving noticed it still read 18% went back in told advisor, he took it back in and said it would be rechecked, waited about 45 minutes was told it had been recalibrated so it would give correct reading, car still had 18%, advisor said maybe it would have to be driven some to reset. Just drove from dealership to my home about one hour approx 60 miles, still has 18% on front pads indicator. Very frustrating.
12/12/2025
Alan, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (256) 338-2884 at your earliest convenience to discuss how we can turn this experience into a positive one.
VESTAVIA HILLS, AL
Brian S|2025 GMC Sierra 1500
Confirmed Sales Customer
12/3/2025
Always a pleasure doing business at Bill Smith.
PAUL SCHAFFER
12/4/2025
Brain, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
CULLMAN, AL
Michael H|2026 GMC Sierra 1500
Confirmed Service Customer
12/4/2025
The whole group from the shop to the showroom are wonderful people.Not satisfied they will make it right.
12/5/2025
Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Cullman, AL
Adrienne T|2026 GMC Yukon
Confirmed Sales Customer
12/4/2025
Top Notch Dealership
KAINAN SMITH
12/5/2025
Adrienne, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!
ROGERSVILLE, AL
Faith H|2016 GMC Yukon
Confirmed Service Customer
12/5/2025
Very courteous and I never have a long wait!
12/7/2025
Faith, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
TRINITY, AL
Roger H|2026 Buick Encore GX
Confirmed Sales Customer
12/6/2025
Smooth transaction
KAINAN SMITH
12/6/2025
Roger, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
BERRY, AL
Sandi T|2026 GMC Yukon
Confirmed Sales Customer
12/10/2025
Ryan is whom I dealt with. I have never had a salesman actually give me his personal cell number to communicate with. That really made it easy to ask and receive direct questions and answers. He was awesome to work with and a great representative of your dealership. Would definitely shop with you again and kudos to Ryan!!!!
RYAN SULLINS
12/11/2025
Sandi, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
LAKE PARK, GA
Scott S|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/10/2025
Smooth transaction
NICHOLAS CROTWELL
12/12/2025
Scott, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
LINCOLN, AL
Tommy R|2025 GMC Sierra 1500
Confirmed Service Customer
12/10/2025
Friendly and professional and took care of the issues with my vehicle
12/11/2025
Tommy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BAILEYTON, AL
Scottie S|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/12/2025
Great!
JACOB TYLER
12/12/2025
Scottie, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
VINEMONT, AL
Ronald H|2026 Buick Envista
Confirmed Sales Customer
12/12/2025
Great people to do business with
BOBBY SHADDEN
12/13/2025
Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
LACEYS SPRING, AL
Douglas Y|2026 GMC Yukon XL 1500
Confirmed Sales Customer
12/12/2025
The coffee and peanut brittle was good
LEON DENSON
12/13/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
ARAB, AL
Roger S|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/15/2025
Simple discussion of vehicle without any pressure.
JUSTIN BRUMMETT
12/16/2025
Roger, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
TUSCALOOSA, AL
William M|2019 GMC Yukon
Confirmed Service Customer
12/16/2025
Great Employees they take care of their customers' needs.
12/17/2025
William, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
DECATUR, AL
Kenneth C|2025 GMC Sierra 1500
Confirmed Service Customer
12/16/2025
on time and efficient, wouldn't ask for anything more
12/17/2025
Kenneth, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
ODENVILLE, AL
Clinton D|2025 GMC Sierra 1500
Confirmed Service Customer
12/16/2025
Polite and timely
12/18/2025
Clinton, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
ATHENS, AL
Steven S|2026 GMC Sierra 1500
Confirmed Service Customer
12/17/2025
Prompt, friendly service. Great people to work with.
12/18/2025
Steven, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
CULLMAN, AL
Luis F|2026 GMC Sierra 1500
Confirmed Sales Customer
12/17/2025
Easy to work with.
LEON DENSON
12/18/2025
Luis, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PULASKI, TN
Herbert C|2025 GMC Sierra 2500 HD
Confirmed Service Customer
12/18/2025
I was a "work-in" oil change/tire rotation and general once over. Was quickly met on arrival, timely worked in for service and cordially on my way. This was my 5th time in for service of some sort and the service team has always been most accommodating, timely and complete.
12/19/2025
Herbert, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
CULLMAN, AL
Richard E|2024 GMC Sierra 1500
Confirmed Service Customer
12/15/2025
It’s always great experience at bill smith
12/16/2025
Richard, we are very happy to have provided you with such a positive experience! We hope to see you soon!
Cullman, AL
William M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/17/2025
Honest, detailed, respectful experience. Will be a repeat customer here
ERIC PHILLIPS
12/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
TUSCUMBIA, AL
Gregory S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
12/19/2025
It was very hard to make a service appointment. I had called for a week left a voicemail and no return call. Finally was able to speak to Noah Quick and he got me in the next morning
12/21/2025
Gregory, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Falkville, AL
Earl L|2026 GMC Sierra 1500
Confirmed Sales Customer
12/19/2025
Excellent
CHRIS LOGAN
12/21/2025
Earl, thank you; we appreciate your feedback! We hope you have a great day!
MERIDIAN, MS
Carol G|2026 Buick Encore GX
Confirmed Sales Customer
12/19/2025
Adam was my salesman. He went above and beyond. They were very quick and it was the best car buying experience I’ve ever had.
ADAM MCGEE
12/21/2025
Carol, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
FALKVILLE, AL
Frank P|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
12/19/2025
We always get great service at Bill Smith GMC. This is the 5th vehicle we have bought there. We have also recommended them to friends.
TYLER ROLLO
12/21/2025
Frank, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GUIN, AL
Gilmer N|2026 GMC Sierra 1500
Confirmed Sales Customer
12/20/2025
Simple and professional
MATTHEW BAILEY
12/22/2025
Gilmer, we appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!
MOUNTAIN BROOK, AL
Robert C|2026 GMC Sierra 1500
Confirmed Sales Customer
12/24/2025
I got the best deal of 12 different offers. Was not pressed into buying.
RYAN SULLINS
12/25/2025
Robert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ANNISTON, AL
Brandon W|2025 GMC Sierra 1500
Confirmed Service Customer
12/29/2025
Service was great, only issue I had is that when I got home I realized driver side door handle has been hit, or door ding. I didn’t call back because I know it’s my word against yours, just pass on to your service guys to be more careful. Thanks
12/29/2025
Brandon, thank you; we appreciate your feedback! We'd like the opportunity to turn your experience around. Please reach out to us at (256) 338-2884 at your earliest convenience to discuss how we can turn this experience into a positive one.
Killen, AL
Stephen J|2026 GMC Sierra 1500
Confirmed Sales Customer
12/19/2025
Quick and easy to deal with.
KAINAN SMITH
12/21/2025
Stephen, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
VESTAVIA HILLS, AL
Deresa B|2021 Buick Envision
Confirmed Service Customer
12/19/2025
I love the way the gmc dealership works around your schedule when needed.
12/21/2025
Deresa, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
CULLMAN, AL
Michael C|2025 GMC Sierra 1500
Confirmed Service Customer
12/22/2025
Quickest Appointment Ever…
12/23/2025
Michael, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tuscaloosa, AL
Whitney G|2024 GMC Sierra 1500
Confirmed Service Customer
12/22/2025
Quick and excellent, as usual
12/22/2025
Whitney, we appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
Hartselle, AL
Cesar G|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/24/2025
People was very professional
CHRIS LOGAN
12/24/2025
Cesar, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SMYRNA, TN
Terry S|2023 Buick Encore GX
Confirmed Service Customer
12/26/2025
Helpful and professional
12/26/2025
Terry, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!
SOUTH PITTSBURG, TN
Nicholas T|2026 GMC Sierra 1500
Confirmed Sales Customer
12/31/2025
Cletus and Wayne were professional and easy to deal with. You are lucky to have them working for you.
CLETUS FITZGERALD
1/1/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
GORDO, AL
Morris W|2026 Buick Enclave
Confirmed Sales Customer
12/31/2025
Nicholas has been our salesman with 2 vehicles. He does a great job explaining all features on our new vehicle.
NICHOLAS CROTWELL
1/1/2026
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HAYDEN, AL
Joseph S|2026 GMC Sierra 1500
Confirmed Sales Customer
1/5/2026
I may have lost count by now, but I believe this is the 12th new GMC truck that I have purchased over the last 11 years, not to mention a few cars, etc. I would never consider going anywhere else for my transportation needs. They are always friendly, professional, and competitive. I enjoy visiting with them even when I am not in the market to buy. This dealership is top of the line, just like their vehicles. Thank you.
TYLER ROLLO
1/6/2026
Joseph, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
SANTA ROSA BEACH, FL
Christophe F|2026 GMC Sierra 1500
Confirmed Sales Customer
12/29/2025
Nick was the best! He halved my normal time at the dealership
NICHOLAS CROTWELL
12/29/2025
Christophe, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
OWENS CROSS ROADS, AL
Tracy H|2025 GMC Sierra 1500
Confirmed Service Customer
12/29/2025
Easy process and great staff. Keep up the great work!
12/29/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
CRANE HILL, AL
Martha M|2026 Buick Encore GX
Confirmed Sales Customer
12/29/2025
We found the car that was wanted.
AARON COFFEY
12/29/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
HARTSELLE, AL
Laurie S|2026 GMC Terrain
Confirmed Sales Customer
12/29/2025
I was very surprised, it did not take all day long as it has before with other vehicle purchases. Leon was awesome. He was so knowledgeable about my vehicle and it was a pleasure meeting him.
LEON DENSON
12/30/2025
Laurie, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.
CULLMAN, AL
Donald T|2025 GMC Sierra 1500
Confirmed Service Customer
12/31/2025
Made appointment and service was done well and timely. Had a nice nap waiting only a short while
12/31/2025
Donald, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HAYDEN, AL
Stephen H|2024 Buick Encore GX
Confirmed Service Customer
12/31/2025
I am always so pleased with the service department at Bill Smith. The work was carried out properly and quickly. I wouldn’t take my Buick anywhere else for service and Thank you!
1/1/2026
Stephen, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
HANCEVILLE, AL
Shannon C|2026 GMC Sierra 1500
Confirmed Sales Customer
1/5/2026
All questioned have been answered vehicle was purchased over the phone will complete paperwork and see the vehicle for pickup 1/6
LEON DENSON
1/5/2026
Shannon, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
STEVENSON, AL
Joshua S|2026 GMC Sierra 1500
Confirmed Sales Customer
1/6/2026
Greatest dealership ever. Buying a new car is easy when dealing with Bill Smith. Andy Cole runs a first class operation. His team helped us with trade in/purchase and delivery with ease. Highly recommend reaching out to them if you are in the market for a new vehicle.
TYLER ROLLO
1/6/2026
Joshua, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We sincerely value your business and look forward to your next visit!
PANAMA CITY BEACH, FL
Daniel V|2026 GMC Sierra 1500
Confirmed Sales Customer
1/6/2026
I bought over the phone from Alpharetta, GA. You were one of the few dealerships that had the exact vehicle I was looking for. You gave me a price that I know was as good as I good get and we did the deal. You sent the docs via docusign. You delivered the truck a day later on a flatbed trailer. It's beautiful.
CHRIS LOGAN
1/6/2026
Daniel, we are so happy to read such a great review about Bill Smith Buick-GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ALPHARETTA, GA
Danny Y|2026 GMC Acadia
Confirmed Sales Customer
1/19/2026
The sales staff were excellent in assisting us with our vehicle purchase. The entire experience went very well and we appreciate their overall helpfulness during our visit to Bill Smith Buick GMC.
CLETUS FITZGERALD
1/20/2026
Danny, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JONESBORO, AR
Gary N|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/19/2026
Kennedy did a great job to get me in and out in a timely manner. Thank you very much! Would be nice if they would do commentary car wash for their retuning customers.
1/20/2026
Gary, thank you for your kind review; we are happy to pass along your comments to Kennedy here at Bill Smith Buick-GMC, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.
Somerville, AL
Sammie H|2025 GMC Sierra EV
Confirmed Sales Customer
1/19/2026
Tyler is an awesome salesman
TYLER ROLLO
1/20/2026
Sammie, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.
STARKVILLE, MS
Ronald M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/21/2026
My experience purchasing a new truck with everyone at Bill Smith was excellent
WESTON BONNER
1/21/2026
Ronald, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RISING SUN, IN
Paul S|2025 GMC Yukon
Confirmed Service Customer
1/19/2026
I had my oil changed and tire rotation, the service team was very professional and prompt.
1/19/2026
Paul, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HARTSELLE, AL
Roderick B|2026 GMC Sierra 1500
Confirmed Sales Customer
1/20/2026
Great service and great price
TYLER ROLLO
1/21/2026
We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BIRMINGHAM, AL
Barry D|2026 GMC Sierra 1500
Confirmed Sales Customer
1/21/2026
Overall, great experience, Leon is man! Would definitely purchase from these guys again. I traveled from out of state to do business with because of pricing. Once I arrived at the dealership they had all of the paperwork ready, was in and out in 30 minutes.
LEON DENSON
1/22/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
BOLIVAR, TN
Terry R|2022 GMC Terrain
Confirmed Service Customer
1/21/2026
I scheduled on-line, and when I arrived, I wasn’t on the schedule. I offered to reschedule but the service representative said he could see that I had done the on-line appointment. He graciously said there was one ahead of me and they would begin the service upon completion. I was there less than 2 hours total time for oil change/ tire rotation/ change front wiper blades/ address recall of fuel pump modulator. They saw that the air cabin filter and motor filter needed to be changed as well, and asked permission before completion. They could have rescheduled me, but they chose to take care of my service needs. Great customer service!!
1/22/2026
Terry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Kimberly M|2026 GMC Acadia
Confirmed Sales Customer
1/21/2026
Chris worked with me and got me a good deal. Very happy with the experience. No surprise fees.
CHRIS LOGAN
1/22/2026
Kimberly, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MILAN, TN
Belinda B|2023 GMC Acadia
Confirmed Service Customer
1/22/2026
I had an exceptional experience at your dealership. My customer service representative takes care of me! His name is Kennedy. I drive from Tuscaloosa because of the great service!
1/22/2026
Belinda, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TUSCALOOSA, AL