Our Reviews
Dakota M|2025 GMC Sierra 1500
Confirmed Sales Customer
6/9/2025
My experience was great Leon helped me right away. I will highly recommend bill smith.
LEON DENSON
6/10/2025
We're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. We sincerely value your business and look forward to your next visit!
HARTSELLE, AL
Allen J|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/9/2025
Was Great Salesman explained everything very well. Very good dealership to deal with. Would Recommend
CLETUS FITZGERALD
6/10/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
MADISON, AL
Stephen P|2025 GMC Sierra 1500
Confirmed Sales Customer
6/9/2025
Easy to work with the team. Everyone was very professional.
CLETUS FITZGERALD
6/10/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
MADISON, AL
James P|2025 GMC Yukon XL
Confirmed Sales Customer
6/8/2025
Derald Shadden did an excellent job from start to finish.
BOBBY SHADDEN
6/10/2025
James, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
TUSCALOOSA, AL
Michael H|2025 GMC Sierra 1500
Confirmed Sales Customer
6/8/2025
Pleasant
MATTHEW BAILEY
6/10/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUNTSVILLE, AL
Kenneth K|2025 GMC Acadia
Confirmed Sales Customer
6/9/2025
plenty of inventory, clean showroom, Aaron was awesome
AARON COFFEY
6/11/2025
Kenneth, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
DECATUR, AL
Jon H|2025 GMC Sierra 1500
Confirmed Sales Customer
6/13/2025
Chris Leon Johnny Little Wayne were really nice helpful and easy to work with
LEON DENSON
6/15/2025
Jon, we're happy you found our staff to be so helpful during your experience here at Bill Smith Buick-GMC, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.
GADSDEN, AL
Michael A|2025 GMC Sierra 1500
Confirmed Sales Customer
6/17/2025
Everything when good
SCOTT MOTES
6/18/2025
Michael, your satisfaction is our top priority. We hope to see you soon!
ELDRIDGE, AL
Perry J|2025 GMC Sierra 1500
Confirmed Sales Customer
6/26/2025
Justin was just absolutely amazing!
ERIC PHILLIPS
6/27/2025
Perry, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DECATUR, AL
Paula F|2025 GMC Sierra 1500
Confirmed Service Customer
6/10/2025
Quick service
6/11/2025
Paula, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
TUSCUMBIA, AL
Jermaine H|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/13/2025
Very efficient, quick response and fair!
LEON DENSON
6/16/2025
Jermaine, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
MADISON, AL
Johnny L|2025 GMC Sierra 1500
Confirmed Sales Customer
6/27/2025
The salesman Justin Phillips was very helpful and knowledgeable.
ERIC PHILLIPS
6/30/2025
Johnny, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Kassie J|2025 GMC Sierra 2500 HD
Confirmed Service Customer
6/12/2025
Came in 6/4/25 to have an issue fixed with the lights on the steps. That was the third visit to the service department in a truck with less than 3,000 miles on it. They didn’t listen to what the issue was and called after the truck had been there for an hour telling me the lights work on the running boards. They had been told multiple times that they work but flash on and go right back off. Go back to pick it up and when I asked the guy at the service desk if the issue was fixed, he said “we replaced the part but just keep a check on it and let us know”. I should have known that meant they didn’t know if it was fixed or not. We made it a mile down the road and a light came on the dash that was not there when it was dropped off. Turn around and take it right back. Our salesman gets us a vehicle to drive 45 minutes home so we didn’t have to stay there any longer. They call later in the day and say there was a short in the wiring harness for the front camera and are having the part overnighted. They finish the repairs on 6/6 and deliver the truck to my home saying everything is fixed. The light is no longer on the dash but the lights on the steps still flash. However they do stay on this time. But only the lights on the front half of the steps work. So that means they didn’t even check to make sure the lights were working before they delivered the vehicle. I was told to have it there on Monday 6/16 at 1:30 for it to be looked at AGAIN. For the FOURTH TIME!!!! A 2025!!!!!! I use this truck for pulling and I cannot be without it. This is the most unprofessional, inefficient, and negligent service department I have ever dealt with. I trade vehicles regularly and as of right now this service department alone has caused me to look for a new dealership to do business with.
6/13/2025
Kassie, we regret your most recent visit with us was not up to the standards we strive for. Here at Bill Smith Buick-GMC, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (256) 338-2884 to discuss ways we can better serve you in the future.
MOULTON, AL
Jim G|2014 GMC Terrain
Confirmed Service Customer
6/18/2025
Fixed all issues quickly. Kennedy is a great service advisor.
6/19/2025
Jim, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
VINEMONT, AL
Robert W|2004 GMC Sierra 1500 Crew Cab
Confirmed Service Customer
6/18/2025
Great communication and worked right in to repair a much older pickup AC system. Kennedy gave me an estimate be we started and had it ready much faster than expected! Was not sure if they would be interested in working on such a older truck however they treated it like it was one of our new vehicles Bill smith is the best!
6/19/2025
Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Moulton, AL
Thomas H|2024 GMC Sierra 1500
Confirmed Service Customer
7/1/2025
Quickly serviced my GMC Sierra…right on time. I have been having issues with the infotainment system, but they reset it and it seems to be okay again.
7/3/2025
Thomas, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
ALEXANDER CITY, AL
Helen S|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/14/2025
Friendly, didn't take long since we waited for the oil change/inspection.
6/16/2025
Helen, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
Huntsville, AL
Drew M|2026 Buick Encore GX
Confirmed Sales Customer
6/15/2025
Bill Smith has always provided a seamless purchasing experience at a fair price
CHRIS LOGAN
6/16/2025
Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
HOOVER, AL
Brian M|2025 GMC Yukon XL
Confirmed Sales Customer
6/23/2025
Excellent process - no BS; very easy to work with!
CHRIS LOGAN
6/24/2025
Brian, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
ALPHARETTA, GA
Cynthia M|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/23/2025
It was a very good experience with all the staff.
LEON DENSON
6/24/2025
Cynthia, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
HERNANDO, MS
Jeffrey C|2025 GMC Acadia
Confirmed Sales Customer
6/23/2025
Cletus, our salesman, and Kyle, our finance guy, were both wonderful to work with. They were pleasant, friendly, and helpful through the entire process. Highly recommend them both!
CLETUS FITZGERALD
6/24/2025
Jeffrey, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.
DICKSON, TN
Virgil K|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/30/2025
Really good
KAINAN SMITH
6/30/2025
We are very happy to have provided you with such a positive experience! We hope to see you soon!
VESTAVIA HILLS, AL
Robert G|2025 GMC Yukon
Confirmed Sales Customer
7/5/2025
I searched for the 2025 Yukon At4 in midnight pine for months and they all were spoken for or sold, Mr. C Logan at Bill Smith offered a good deal if the car was ordered through them. So I ordered it from them as they made the best deal offered to me in the months of searching. Communication between Mr. Logan and myself was great, and he answered all my questions and ensured the vehicle was exactly what I wanted, delivery was made about 8 weeks later to my driveway!
CHRIS LOGAN
7/7/2025
Robert, thank you for your kind review; we are happy to pass along your comments to Logan here at Bill Smith Buick-GMC, INC.! We look forward to your next visit! Take care!
KATHLEEN, GA
Wendy T|2025 GMC Yukon
Confirmed Sales Customer
6/24/2025
Chris was very helpful through the process!
CHRIS LOGAN
6/25/2025
Wendy, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!
HOOVER, AL
Mark S|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/24/2025
I called and talked with Reece, he guide me through options and answered all of the questions I had
REESE HARBISON
6/25/2025
Mark, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HALEYVILLE, AL
Byron M|2025 GMC Sierra 1500
Confirmed Sales Customer
6/29/2025
They sold the truck for a fair price. The salesman and finance people were great. Both were polite and professional. Over the years, I purchased many vehicles. This experience was the best. It was easy and without the usual stress of being pressured. I highly recommend Bill Smith GMC.
CHRIS LOGAN
6/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for the recommendation, and have an amazing day!
FRANKLIN, TN
Jack W|2025 GMC Sierra 1500
Confirmed Sales Customer
7/2/2025
It was great
JACOB TYLER
7/4/2025
Jack, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ARLEY, AL
Adam C|2025 GMC 2500HD Sierra
Confirmed Sales Customer
7/4/2025
Ill be back The easiest and best buying experience i have ever had and u cant beat their prices
CHRIS LOGAN
7/7/2025
Adam, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
GALLION, AL
Kay W|2026 Buick Encore GX
Confirmed Sales Customer
7/22/2025
I am happy with my deal, vehicle and experience. The salesman was knowledgeable, pleasant and accommodating. I would buy here again and recommend to family and friends.
CLETUS FITZGERALD
7/23/2025
Kay, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We sincerely value your business and look forward to your next visit!
LOGAN, AL
Timothy B|2025 GMC Sierra 1500
Confirmed Sales Customer
7/25/2025
Salesman was very knowledgeable, courteous and made the experience pleasurable and stress free. Business office was very thorough and time efficient. I’m 67 years old and have purchased a lot of vehicles and I would rate this dealership the best in all of my experiences.
CLETUS FITZGERALD
7/25/2025
Timothy, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
SAMSON, AL
Danny F|2023 Buick Envision
Confirmed Service Customer
7/25/2025
Service always great.
7/25/2025
Danny, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
CULLMAN, AL
Sean O|2025 GMC Yukon
Confirmed Sales Customer
6/8/2025
Quick and easy process. Everyone was professional, knowledgeable and quick with responses. We would highly recommend this dealership!
TYLER ROLLO
6/10/2025
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CRESTVIEW, FL
Brian M|2025 GMC Sierra 1500
Confirmed Service Customer
6/12/2025
Great, Dropped the truck off, Played golf and picked it up after.
6/13/2025
Brian, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Decatur, AL
Carron E|2024 GMC Yukon
Confirmed Service Customer
6/12/2025
You still have my vehicle. I have not been informed about the repairs.
6/13/2025
Carron, thank you for taking the time to leave us your honest feedback. Please reach out to us at (256) 338-2884 when you can so we can address this situation directly. Thank you and have a great day.
MOULTON, AL
Allen E|2018 GMC 1500 Sierra
Confirmed Service Customer
6/12/2025
All good
6/13/2025
Allen, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
CRANE HILL, AL
Don C|2021 GMC 1500 Sierra
Confirmed Service Customer
6/20/2025
quick and easy
6/23/2025
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
CRANE HILL, AL
James L|2025 GMC Canyon
Confirmed Sales Customer
6/27/2025
Easy transaction
REESE HARBISON
6/30/2025
James, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC., and we hope to see you again soon!
ATHENS, AL
Ricky B|2021 GMC Acadia
Confirmed Service Customer
7/3/2025
Getting service at Bill Smith GMC is always easy.
7/6/2025
Ricky, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Crane Hill, AL
Faith H|2016 GMC Yukon
Confirmed Service Customer
7/18/2025
Run on time and very friendly to work with!!
7/21/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
TRINITY, AL
David C|2025 GMC Yukon XL 1500
Confirmed Sales Customer
7/24/2025
Chris and Wayne were helpful, knowledgeable and professional.
CHRIS LOGAN
7/25/2025
David, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
MONTGOMERY, AL
Kenneth C|2025 GMC Sierra 1500
Confirmed Sales Customer
7/28/2025
pleased with sales department, easy to work with
TYLER ROLLO
7/29/2025
Kenneth, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
ODENVILLE, AL
Christophe S|2025 GMC Sierra 1500
Confirmed Sales Customer
6/20/2025
Tyler and Andy are great to deal with
TYLER ROLLO
6/23/2025
Christophe, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We do hope we can be of assistance in the future. Take care!
MOUNT HOPE, AL
James B|2025 GMC Acadia
Confirmed Sales Customer
6/20/2025
Everything was great, Cletus the salesman was great,he got me the vehicle I wanted.
CLETUS FITZGERALD
6/23/2025
James, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
BREMEN, AL
Larry M|2024 GMC Sierra 1500
Confirmed Service Customer
7/3/2025
Quick and easy. Thank you.
7/6/2025
Larry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Myrtle Beach, SC
Katelyn S|2026 GMC Terrain
Confirmed Sales Customer
7/14/2025
Leon helped me get the car I wanted! He went above and beyond
LEON DENSON
7/15/2025
Katelyn, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ADDISON, AL
Betty S|2025 Buick Envision
Confirmed Sales Customer
7/16/2025
Great expierence. Salesman was very professional, courteous, and helpful.
SCOTT MOTES
7/17/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JASPER, AL
Michael H|2025 GMC Sierra 1500
Confirmed Sales Customer
7/28/2025
Very good Chris Logan and Financial were very good and prepared
CHRIS LOGAN
7/29/2025
Michael, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
HOOVER, AL
Edward J|2025 Buick Envista
Confirmed Sales Customer
8/5/2025
Our experience with Bill Smith absolutely amazing. Every at the Dealership was extremely friendly. Our salesman (Reese) went beyond to accommodate us.
REESE HARBISON
8/6/2025
Edward, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
TRUSSVILLE, AL
David S|2025 GMC Sierra 1500
Confirmed Sales Customer
6/11/2025
Phenomenal experience. Scott Mote and Kyle Haga made everything great. I will definitely be back
SCOTT MOTES
6/12/2025
David, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
BIRMINGHAM, AL
Nelson M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/28/2025
Great work
6/30/2025
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Birmingham, AL
Johnny L|2018 GMC 1500 Sierra
Confirmed Service Customer
7/3/2025
Transaction was fast.
7/6/2025
Johnny, thank you so much for the positive review! We can't wait to see you again, have a great day.
CULLMAN, AL
Mary M|2025 GMC Yukon XL 1500
Confirmed Sales Customer
7/10/2025
Made my ordering my new vehicle easy. Kept me well informed on updates on the process of the vehicle. Let me know when the vehicle was in transit to dealership. Once it arrived made my purchase smooth. Help me get everything set up on the vehicle. Couldn't ask for more .
PAUL SCHAFFER
7/13/2025
Thanks Mary! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Joseph G|2021 GMC 1500 Sierra
Confirmed Service Customer
7/14/2025
I was scheduled for an oil change but on the way to the shop my check engine light came on. When got to dealership I told the young man that waited on me. And he said they would try to check it out but it may be after lunch. So they found the problem and got it fixed before I left town. I drive about 85 miles to the dealer ship. So it saved me another trip to CULLMAN.
7/16/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Saint Joseph, TN
John Micha L|2025 GMC Canyon
Confirmed Sales Customer
7/15/2025
“I had a great experience trading in my vehicle at Bill Smith GMC. The staff was professional, transparent, and made the process smooth from start to finish. They gave me a fair value for my trade-in and helped me transition into a new vehicle without pressure or hassle. I appreciated the clear communication and quick turnaround—it made for a stress-free experience.”
ERIC PHILLIPS
7/16/2025
John, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! We sincerely value your business and look forward to your next visit!
ONEONTA, AL
Jeff B|2025 GMC Yukon
Confirmed Sales Customer
7/22/2025
A smooth sale
LEON DENSON
7/23/2025
Jeff, thank you so much for your positive comments about Bill Smith Buick-GMC, INC.! If you have any further questions, please give us a call. We're always happy to help!
NORTHPORT, AL
Mark W|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/4/2025
From my salesman to finance to gm it was a good experience
LEON DENSON
8/6/2025
Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We are always more than happy to assist you if anything else comes up. Take care!
ARLEY, AL
Derek K|2025 GMC Yukon
Confirmed Sales Customer
7/3/2025
Our experience has been great. Nicholas Crotwell and the whole dealership team made this a great experience for my wife and I. We would definitely recommend him to anyone. We will definitely be returning for our future vehicle needs as well!
NICHOLAS CROTWELL
7/6/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KNOXVILLE, TN
Clarence S|2025 GMC Sierra 1500
Confirmed Sales Customer
7/12/2025
I bought a brand new 2025 GMC SIERRA DENALI ULTIMATE on July 5th, 2025. Chris Logan was the sales representative and he failed to mention the vehicle only had one key. I did not find out until July 8th, 2025 the truck was delivered to me in Montgomery, Alabama and the delivery driver told me that there was only one key to the vehicle. Chris Logan later reached out to me about the second original key basically saying that the key was in the mail and that he would overnight it to me when he received it. Chris Logan then informed me on July 11th 2025, that the key was lost in the mail. It seems that it has been left up to me to rectify this situation which I am not pleased with. There is obviously a second original key to my vehicle lost and I am not able to feel secure in this purchase knowing someone else is able to steal the car by bypassing all of the security features because they have the second original key fob to my vehicle.
CHRIS LOGAN
7/14/2025
Clarence, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (256) 338-2884 at your earliest convenience to discuss how we can turn your experience into a positive one.
MONTGOMERY, AL
Matthew M|2023 Chevrolet Tahoe
Confirmed Service Customer
7/22/2025
I have been extremely impressed with the level of service we received from Scott Moates. Truly one of the best car buying experiences I’ve had.
7/23/2025
Matthew, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Boaz, AL
Harold H|2025 GMC Sierra 1500
Confirmed Sales Customer
8/1/2025
Great!
CLETUS FITZGERALD
8/4/2025
Harold, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
MADISON, AL
Jason M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/1/2025
Very quick process and everything was ready when I arrived
ERIC PHILLIPS
8/4/2025
Jason, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
ATHENS, AL
Michael C|2025 GMC Sierra 1500
Confirmed Sales Customer
8/1/2025
The buying process was perfect. - Great Customer Service - Great Office Atmosphere - Great Salespeople and Financial Persons
LEON DENSON
8/4/2025
Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
TUSCALOOSA, AL
Gregory P|2024 GMC Sierra 1500
Confirmed Service Customer
7/11/2025
Fast, friendly, professional service.
7/14/2025
Gregory, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
FLORENCE, AL
Jeffrey G|2025 GMC Sierra 1500
Confirmed Sales Customer
7/15/2025
I was there Friday. Was supposed to get my new truck Saturday. Didn't happen. Then I was supposed to get ot Monday. Didn't happen. Now I'm supposed to get it today. It's 3:00 pm. Haven't seen it yet. I have not had a good experience with this part of it. I signed the papers Monday because it was supposed to come Monday. The salesman was nice and idk really what's happening behind the scenes but I'm ready to have my brand new truck in my driveway. Probly will never go back the there to buy again.
REESE HARBISON
7/16/2025
Jeffrey, we regret to hear that you had this experience with us. Please reach out to us at (256) 338-2884 when you can so we can address this situation directly. Thank you and have a great day.
ATHENS, AL
Dana B|2025 GMC 2500HD Sierra
Confirmed Sales Customer
7/18/2025
Leon and Kyle did a great job
LEON DENSON
7/21/2025
Dana, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
HAYDEN, AL
Karen B|2025 GMC Sierra 1500
Confirmed Sales Customer
7/25/2025
Nicholas Crowell was awesome. From the first phone call to him in October through our purchase yesterday. Always a return call or text. He was always respectful, never pushy and most importantly not a “cocky” car salesman telling us what we wanted! He listened to our needs.
NICHOLAS CROTWELL
7/27/2025
Karen, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SUMMERDALE, AL
Phillip N|2025 GMC Sierra 3500 HD
Confirmed Service Customer
8/12/2025
Had the truck serviced and as always got right in and out very quickly.
8/14/2025
It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cullman, AL
Stephen H|2024 Buick Encore GX
Confirmed Service Customer
8/14/2025
Despite some confusion on my appointment time, they assured me that they would work me in. They completed the tire repair quickly and ordered a replacement part for a future repair. I was very impressed by the way they handled the situation and repair.
8/17/2025
Stephen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HANCEVILLE, AL
James H|2022 Buick Encore
Confirmed Service Customer
8/18/2025
Scott checked me in and guided me through the process. He was great!
8/19/2025
James, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Phillip M|2025 Buick Envista
Confirmed Sales Customer
7/11/2025
Cash makes it easy…
JACOB TYLER
7/14/2025
Phillip, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FALKVILLE, AL
Adam H|2025 GMC Sierra 1500
Confirmed Sales Customer
7/24/2025
Easy and professional, very upfront and gave options, nothing was forced. Super friendly staff.
TYLER ROLLO
7/25/2025
Adam, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC. We sincerely value your business and look forward to your next visit!
SPRINGVILLE, AL
Victor P|2025 GMC Sierra 1500
Confirmed Sales Customer
8/4/2025
Let me start with the fact that I live in New Jersey. I got your name from a customer of yours Josh Dullen, and he raved on not only your pricing, but on the ease of the transaction even from a different state and the quality of your employees . Wow, was he correct on all accounts? I think I started talking to Justin on Friday then I transitioned into your financing manager, Kyle and the car was delivered to New Jersey on Sunday. It could not have gone more seamless. Highly recommend your dealership to all friends and family that are looking for a GMC vehicle.
JUSTIN BRUMMETT
8/5/2025
Victor, we're pleased to know we have been able to exceed your expectations and really help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
JACKSON, NJ
Christophe S|2025 GMC Sierra 1500
Confirmed Sales Customer
8/4/2025
Quick and Fast.
KAINAN SMITH
8/5/2025
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Bill Smith Buick-GMC, INC. and we hope to see you again.
BREMEN, AL
Russell R|2025 GMC Yukon
Confirmed Service Customer
8/10/2025
Very prompt and polite service
8/12/2025
Russell, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
JASPER, AL
Thomas B|2025 GMC Sierra 1500
Confirmed Sales Customer
8/14/2025
Salesman was friendly, knowledgeable, and eager to make sure experience was great. Great job!
CHRIS LOGAN
8/16/2025
Thomas, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
SYLACAUGA, AL
Brian J|2025 GMC Sierra 1500
Confirmed Sales Customer
8/19/2025
Dealership experience through search process was good. Salesman was very responsive. As soon as papers were signed, however not the best experience after that. Salesman didn’t walk me through setting up GMC app, etc. I sat in the parking lot and did it all myself which is fine. I figured it out. However, the next day, I was in Atlanta and while I was inside an event, the salesman registered me, which I had already done and it wiped out all my settings and registration and made me start over from scratch…at 10:30 pm in Atlanta while trying to get to my hotel. I was not happy with the experience from the moment I signed my papers forward obviously
REESE HARBISON
8/20/2025
Brian, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (256) 338-2884 to discuss your concerns, as your satisfaction is of utmost importance to us.
HUNTSVILLE, AL
Timothy R|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/30/2025
Staff was very professional, and helpful. They made us feel comfortable, and answered every question we had
TYLER ROLLO
7/1/2025
We want all our clients to have a comfortable and stress-free experience with us! We hope to see you soon!
PRATTVILLE, AL
Robert C|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/30/2025
From the time I walked in until I left, it was fantastic. By far the best auto purchase experience that I've had.
AARON COFFEY
7/1/2025
Robert, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BIRMINGHAM, AL
Frances S|2025 GMC Acadia
Confirmed Sales Customer
7/7/2025
Reese was great to work with. It was quick and seamless.
REESE HARBISON
7/8/2025
Frances, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOLLY POND, AL
David H|2025 GMC Sierra 1500
Confirmed Sales Customer
7/29/2025
Our salesperson was welcoming and attentive. He listened to all our concerns and wants. He did a great job and he is definitely a great asset to your company. We would definitely recommend him and your company to any one in need of a vehicle.
KAINAN SMITH
7/31/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CROSSVILLE, TN
Wendy P|2025 GMC Yukon
Confirmed Service Customer
7/30/2025
Great experience and very easy process
8/3/2025
Wendy, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
ROME, GA
Tommy R|2025 GMC Sierra 1500
Confirmed Service Customer
8/4/2025
Best in the business
8/5/2025
Tommy, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Baileyton, AL
Jerry C|2025 GMC HUMMER EV Pickup
Confirmed Sales Customer
8/15/2025
First time at Bill Smith. Reese my sales person was very friendly and attentive. Answered all my questions. He and Wayne the Sales Manager was able to do the deal I needed and Kile in Finance was also very friendly and quick to have everything ready. I will definitely be sending my friends to Bill Smith.
REESE HARBISON
8/18/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
RAINSVILLE, AL
Brenda L|2025 GMC Sierra 1500
Confirmed Service Customer
8/26/2025
Good service at this visit great group of staff
8/27/2025
Brenda, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We are always more than happy to assist you if anything else comes up. Take care!
HANCEVILLE, AL
Carla J|2026 Buick Encore GX
Confirmed Sales Customer
8/11/2025
Bobby D. was great, very patient and kind.
BOBBY SHADDEN
8/14/2025
Carla, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Thank you again for choosing Bill Smith Buick-GMC, INC. and we hope to see you again.
DECATUR, AL
William R|2026 GMC Sierra 1500
Confirmed Sales Customer
8/11/2025
Still on the fence. My vehicle is missing some components, such as the owners manual, floor mats, in the grab bar in the back of the bed. The dealer took care of the mats, and we are still waiting on the others. This vehicle was a transfer, which I did not know about until I had already agreed to the deal, it appears my vehicle was pillaged and I’m very unhappy about that. Send me another survey so I can respond appropriately as I do not know at this time the dealer is going to make this right
CLETUS FITZGERALD
8/14/2025
William, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (256) 338-2884 when you have a chance. Thank you, and we look forward to hearing from you.
GADSDEN, AL
Melissa W|2011 Chevrolet Silverado
Confirmed Service Customer
8/14/2025
Very quick and people were very nice
8/16/2025
Melissa, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Crane Hill, AL
Tony M|2025 GMC Acadia
Confirmed Sales Customer
8/18/2025
The staff was excellent. The buying process was smooth and hassle free. Highly recommend the team at Bill Smith.
AARON COFFEY
8/19/2025
Tony, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! If you have any further questions, please give us a call. We're always happy to help!
HARTSELLE, AL
Sonya R|2025 Buick Envista
Confirmed Sales Customer
8/21/2025
It was a very pleasant experience the Bill Smith team is professional, courteous and very knowledgeable. Highly recommend.
CLETUS FITZGERALD
8/22/2025
Sonya, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
CULLMAN, AL
Gene R|2026 GMC Sierra 1500
Confirmed Sales Customer
9/8/2025
Fantastic
CHRIS LOGAN
9/9/2025
Gene, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
BOAZ, AL
Tommy T|2025 GMC Terrain
Confirmed Service Customer
9/10/2025
Very kind, friendly, attentive to our needs. Great service.
9/11/2025
Tommy, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
CARBON HILL, AL
Jeremy R|2025 GMC Sierra 1500
Confirmed Sales Customer
9/14/2025
Super happy with the customer service at bill smith my salesman Justin Brummett was upfront from the beginning and did not hesitate to get back to me on any question I ever had. They were super quick with the process and found exactly what I needed and we got the job done. Can’t wait for my wife to get a new car and experience the process at Bill Smith again!
JUSTIN BRUMMETT
9/15/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
MOULTON, AL
Samuel F|2025 Buick Enclave
Confirmed Sales Customer
7/28/2025
Everyone was very helpful, a great experience.
LEON DENSON
7/29/2025
Samuel, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
CULLMAN, AL
Samantha B|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
7/28/2025
Friendly service. Got me in and out with my new truck in less than 2 hours!
LEON DENSON
7/29/2025
Samantha, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Bill Smith Buick-GMC, INC. and we hope to see you again.
GADSDEN, AL
Billy M|2025 GMC Acadia
Confirmed Sales Customer
8/4/2025
Easy purchase. Good salesman
KAINAN SMITH
8/5/2025
Billy, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.
HALEYVILLE, AL
Andrew C|2022 GMC 1500 Sierra
Confirmed Service Customer
8/13/2025
Great bunch of people and are pleasant to all their customers ! They do a great job on my vehicle! Will continue to use them!
8/15/2025
Andrew, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Richard B|2023 GMC Sierra 1500
Confirmed Service Customer
8/20/2025
Very prompt service. Service representative was very helpful and informative.
8/21/2025
Richard, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Jasper, AL
David B|2025 GMC Sierra 1500
Confirmed Sales Customer
8/25/2025
I heard about Bill Smith GMC from other truck owners. About the wonderful experience they had buying from this dealership so I went to look. Reese the salesman very nice young man took care of my every need. Worked hard to get the deal done. The dealership was clean professional, very good environment. Plenty of vehicles to choose from. Would highly recommend. And will be a return customer.
REESE HARBISON
8/26/2025
David, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
BESSEMER, AL
Albert B|2025 Buick Envista
Confirmed Sales Customer
9/1/2025
Wonderful experience
REESE HARBISON
9/2/2025
Albert, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BREMEN, AL
William E|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/15/2025
The most efficient, flawless vehicle purchase I’ve ever experienced. Staff was very helpful, friendly and no nonsense. Great job!
SCOTT MOTES
9/16/2025
William, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
TUSCALOOSA, AL
Stephanie G|2025 Buick Envista
Confirmed Sales Customer
8/9/2025
Everything went so smoothly with the sale . From start to finish. I was greeted with professionalism… and salesman was eager to sell.
CLETUS FITZGERALD
8/11/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.
HANCEVILLE, AL
Derek S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/9/2025
Fast, friendly, courteous and professional.
REESE HARBISON
8/12/2025
Derek, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWBERN, AL
Victoria G|2025 Buick Envista
Confirmed Sales Customer
8/16/2025
I was very impressed by the efficiency and professionalism of my salesperson and finance person.
SCOTT MOTES
8/18/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
CULLMAN, AL
Adam M|2025 GMC Yukon
Confirmed Sales Customer
8/16/2025
Awesome experience!! Everyone made this purchase simple and easy.
LEON DENSON
8/18/2025
Adam, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
ELKMONT, AL
Paul W|2025 Buick Enclave
Confirmed Service Customer
8/16/2025
service with a smile- service writher very nice- work done promptly- will be back
8/18/2025
Paul, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mantachie, MS
Keith E|2026 GMC Sierra 1500
Confirmed Sales Customer
8/20/2025
Fast in and out
NICHOLAS CROTWELL
8/21/2025
Keith, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
HALEYVILLE, AL
Brian H|2025 GMC 2500HD Sierra
Confirmed Sales Customer
8/27/2025
Great communication
LEON DENSON
8/28/2025
Brian, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
ADAMSVILLE, AL
Michael S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/18/2025
Great experience with everyone involved.
AARON COFFEY
9/19/2025
Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SENATOBIA, MS
Tracy H|2025 GMC Sierra 1500
Confirmed Sales Customer
9/24/2025
Everyone was very helpful and offered me a great deal!
CLETUS FITZGERALD
9/25/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
CRANE HILL, AL
Brenda W|2024 GMC Acadia
Confirmed Service Customer
8/1/2025
In three times for same issue
8/3/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. We hope you are willing to give us another chance. Please reach out to us at (256) 338-2884 so we can work towards a resolution.
MADISON, AL
Lonnie D|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/9/2025
Paul did a good job of showing the vehicles ,and their features. Made buying easy
PAUL SCHAFFER
8/11/2025
Lonnie, we want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
VINEMONT, AL
Parker S|2025 GMC Sierra 1500
Confirmed Sales Customer
9/1/2025
As easy of a vehicle buying experience as one could hope for. Aaron and the rest of the team was
AARON COFFEY
9/2/2025
Parker, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.
WARRIOR, AL
Thomas F|2025 GMC Sierra 1500
Confirmed Sales Customer
9/9/2025
Chris Logan made the process very easy and smooth
CHRIS LOGAN
9/10/2025
Thomas, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
BIRMINGHAM, AL
Terry L|2020 GMC 1500 Sierra
Confirmed Service Customer
9/12/2025
Absolutely the very best of any dealership I have dealt with. I have dealt with quite a few, Terry
9/15/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
Morris, AL
Carl H|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/23/2025
My wife and I purchased a new truck on sat sept. 23. We were really appreciative and surprised at how we were treated. This was a great buying experience for us. No pressure at all and Cletus our salesman was very patient and extremely knowledgeable about the specs of the trucks that I was interested in. Also, Kyle, our finance guy was awesome to work with! He tried to assist us with our purchase and we appreciated all of his efforts. We have been, and will continue to tell all of our friends and family what a great dealership experience we had. We will send them to Cletus. Thank you, Carl Herring 256 777 1408 cell
CLETUS FITZGERALD
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Bill Smith Buick-GMC, INC. and we hope to see you again.
HAZEL GREEN, AL
Lonnie M|2025 GMC Sierra 1500
Confirmed Sales Customer
9/29/2025
The process was very quick and uneventful.
ERIC PHILLIPS
9/30/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MADISON, AL
Bethany W|2025 GMC Terrain
Confirmed Sales Customer
10/15/2025
Ryan was so helpful and made the buying process very simple
RYAN SULLINS
10/16/2025
Bethany, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CLEVELAND, AL
Joel M|2025 GMC Sierra 1500
Confirmed Service Customer
9/17/2025
Everything at Bill Smith was great. I had a problem with the online appointment,
9/17/2025
Joel, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Decatur, AL
Karen T|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/17/2025
The easiest buying experience we have had, ever.
SCOTT MOTES
9/17/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HAZEL GREEN, AL
Phillip L|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
9/24/2025
Fast and smooth. Great experience
KAINAN SMITH
9/25/2025
Phillip, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HUNTSVILLE, AL
Carl C|2026 GMC Acadia
Confirmed Sales Customer
9/24/2025
This has been a completely online experience so far. the sales representative, Nicholas was very helpful in putting this deal together and continues to follow-up with helping get the car delivered. the finance representative has been very punctual and helpful with paperwork. would recommend these 2 gentlemen to anyone wanting to purchase a GMC product.
NICHOLAS CROTWELL
9/25/2025
We're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Thanks for the recommendation, and have an amazing day!
CORINTH, MS
Charles H|2023 GMC Acadia
Confirmed Service Customer
9/29/2025
oil change and tire rotation. Handle in very reasonable time. I told him to check driver side seat for possible weak spot in covering when I first went in, but I think he forgot. But I asked him again at checkout and he went out and checked the area.
9/30/2025
Charles, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Cullman, AL
James B|2025 GMC Acadia
Confirmed Service Customer
10/10/2025
Good
10/12/2025
James, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Bremen, AL
Cathy C|2025 GMC Sierra 1500
Confirmed Sales Customer
10/11/2025
Everyone at Bill Smith is friendly and helpful, especially Nick. Not only was he readily available, but he worked hard to get us the best deal on the truck we wanted.
NICHOLAS CROTWELL
10/13/2025
Cathy, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.
CRESTVIEW, FL
John M|2026 GMC Sierra 1500
Confirmed Sales Customer
10/17/2025
Kainan Smith did an excellent job.
KAINAN SMITH
10/19/2025
John, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HALEYVILLE, AL
Linda D|2022 Buick Enclave
Confirmed Service Customer
8/22/2025
Nice work
8/25/2025
Linda, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
BLOUNTSVILLE, AL
Kent M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/27/2025
Leon Denson was my salesman and we pretty much did everything over the phone and he found me the truck and got it all put together with no problems. Tool bed is supposed to be going on the truck October 8.
LEON DENSON
8/28/2025
Kent, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
NORTHPORT, AL
Kevin T|2025 GMC Sierra 1500
Confirmed Sales Customer
9/16/2025
I had a very pleasant experience with purchasing a new truck. Everything from sales to finance was excellent and I left very satisfied with the experience!
ERIC PHILLIPS
9/17/2025
Kevin, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTHPORT, AL
Larry Q|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
9/22/2025
Had two problems. Water pump replaced with no problems. Information center blacks out intermittently. Also drops sync with phone which is a safety factor. Second time for service and is continuing with same problem.
9/23/2025
Larry, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (256) 338-2884 to discuss your concerns, as your satisfaction is of utmost importance to us.
Cullman, AL
Michael M|2026 Buick Enclave
Confirmed Sales Customer
9/28/2025
Had purchased a truck 5 years ago and happy to see the same sales person ( Chris Logan) was still there. Haven’t picked up the new car yet but will next Friday. We are from Florida and the dealer fees here are ridiculous. Didn’t like the new ones at this dealer either. Paid $499 before now $799. Again ridiculous for paperwork.
CHRIS LOGAN
9/30/2025
Michael, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (256) 338-2884 at your earliest convenience to discuss how we can turn this experience into a positive one.
SUMMERFIELD, FL
Gary N|2024 GMC Sierra 2500 HD
Confirmed Service Customer
10/9/2025
Service department got me in early and was able to complete the work early and get me on my way.
10/11/2025
Gary, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Somerville, AL
Phillip N|2026 GMC Sierra 2500 HD
Confirmed Service Customer
10/17/2025
Sales and service departments are very good!
10/20/2025
Phillip, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Cullman, AL
David M|2025 GMC Sierra 1500
Confirmed Sales Customer
8/27/2025
I have dealt with Leon previously and he did a good job working with me again on this vehicle. We haggled a little bit over pricing. But we worked out a compromise that I was happy with.
LEON DENSON
8/27/2025
David, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Steven S|2026 GMC Sierra 1500
Confirmed Sales Customer
9/2/2025
Just a fantastic experience. Wonderful management and staff made the purchasing experience a great one.
PAUL SCHAFFER
9/3/2025
Steven, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
George L|2026 GMC Canyon
Confirmed Sales Customer
9/25/2025
Easy, low pressure purchase made it a pleasant experience.
RYAN SULLINS
9/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOOVER, AL
Cody D|2025 Buick Envista
Confirmed Sales Customer
9/29/2025
Was in and out under an hour!
ERIC PHILLIPS
9/30/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
CULLMAN, AL
Tara T|2018 GMC 1500 Sierra
Confirmed Service Customer
10/13/2025
Good communication
10/14/2025
Tara, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
CULLMAN, AL
Sean S|2025 GMC Sierra 1500
Confirmed Service Customer
10/17/2025
The service representative went above and beyond answering several questions and explaining the details. My original salesman also provided answers for my future purchase options within the next year
10/20/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!
ATHENS, AL
Ashley B|2025 GMC Yukon
Confirmed Sales Customer
10/27/2025
We loved our salesman Ryan Sullins. He knew we didn’t have much time & made it happen. We were in and out with exactly what we wanted. We will definitely be back!
RYAN SULLINS
10/27/2025
Ashley, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!
WETUMPKA, AL
Tim B|2026 Buick Enclave
Confirmed Sales Customer
10/27/2025
Paul got me what I wanted. He made it work
PAUL SCHAFFER
10/27/2025
Tim, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!
CULLMAN, AL
Joseph R|2025 GMC Sierra 1500
Confirmed Sales Customer
9/24/2025
Short sweet and self explanatory
ERIC PHILLIPS
9/25/2025
Joseph, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
BERRY, AL
Gregory H|2025 GMC Acadia
Confirmed Sales Customer
9/26/2025
Kainan Smith was exceptional to work with. He truly wanted to be sure our buying experience was top notch.
KAINAN SMITH
9/29/2025
Gregory, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. We sincerely value your business and look forward to your next visit!
TROY, AL
Nick M|2026 GMC Sierra 1500
Confirmed Sales Customer
10/3/2025
Easy to deal with; best car buying experience ever.
RYAN SULLINS
10/6/2025
Nick, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
LEXINGTON, KY
Terry L|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/3/2025
Excellent service thanks KENNEDY
10/6/2025
Terry, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Morris, AL
Robert G|2026 GMC Sierra 1500
Confirmed Sales Customer
10/8/2025
I’m have developed a relation with my salesman Tyler Rollo in this past year. He makes the transaction so easy. All the guys GM and finance guys as well. It’s nice to have a dealership that looks after its customers. I drive a great deal for work and I need a truck I can depend on.
TYLER ROLLO
10/10/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CRANE HILL, AL
Ansley G|2026 Buick Encore GX
Confirmed Sales Customer
10/12/2025
Leon was very helpful!
LEON DENSON
10/13/2025
Ansley, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! If you have any further questions, please give us a call. We're always happy to help!
ELKMONT, AL
James G|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
10/28/2025
Everything went good
JACOB TYLER
10/29/2025
James, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CHELSEA, AL
Carol C|2022 GMC Acadia
Confirmed Service Customer
10/28/2025
I registered online and it did not show up on their side. They still worked me in and were very apologetic. The service department is also very friendly.
10/29/2025
Carol, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.
Cullman, AL
Michael F|2025 GMC Sierra 1500
Confirmed Sales Customer
9/14/2025
The dealership made buying a truck easy
RYAN SULLINS
9/15/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
MOULTON, AL
Lori M|2026 GMC Yukon
Confirmed Sales Customer
9/23/2025
Everyone was great!
CLETUS FITZGERALD
9/24/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SPARTA, TN
Sharon L|2026 Buick Enclave
Confirmed Sales Customer
10/14/2025
Excellent, First class treatment!
HOUSE
10/15/2025
Sharon, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
BALDWYN, MS
Charles B|2026 GMC Sierra 1500
Confirmed Sales Customer
10/23/2025
Quick and easy
LEON DENSON
10/25/2025
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
HALEYVILLE, AL
Karen T|2025 GMC Acadia
Confirmed Sales Customer
10/23/2025
Scott Motes is a god send. He was extremely helpful and patience of a saint.
JACOB TYLER
10/25/2025
Karen, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We look forward to your next visit! Take care!
HAZEL GREEN, AL
Clyde L|2013 GMC Terrain
Confirmed Service Customer
10/27/2025
Good so far. If I don’t have any more problems.
10/27/2025
Clyde, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
CULLMAN, AL
Hector G|2026 GMC Terrain
Confirmed Sales Customer
10/30/2025
Chris was very helpful and easy to work with
CHRIS LOGAN
11/2/2025
Hector, we are very happy to have provided you with such a positive experience! Thank you again for choosing Bill Smith Buick-GMC, INC. and we hope to see you again.
CULLMAN, AL
Kimberleig L|2025 Buick Envista
Confirmed Sales Customer
10/31/2025
Kainan was so nice and helpful. He really made the experience fast and easy.
KAINAN SMITH
11/3/2025
Kimberleig, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!
HUNTSVILLE, AL
Kenneth B|2026 GMC Sierra 1500
Confirmed Sales Customer
10/31/2025
Everyone was attentive to our needs. Ryan was extremely knowledgeable and patient to answer every question we had. Having visited a multitude of dealerships trying to determine what vehicle best met our needs, Ryan was one of two sales consultants that could answer all of our questions.
RYAN SULLINS
10/31/2025
Kenneth, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Timothy M|2025 GMC Sierra 1500
Confirmed Service Customer
9/19/2025
Everything was very good. I was in and out in a timely manner.
9/22/2025
Timothy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Town Creek, AL
Jared S|2026 GMC Sierra 1500
Confirmed Sales Customer
9/19/2025
Scott Motes was my sales person and he was excellent. I have known Scott for many years and working with him on this purchase was seamless. The finance manager, Kyle, was great. We weren't at a monthly payment that I felt comfortable with but Kyle and Scott made it happen. Jeff Crider was involved, I'm sure, so a big thanks to the entire team. Overall, my experience at Bill Smith was outstanding.
SCOTT MOTES
9/22/2025
Jared, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Daniel C|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/14/2025
Quick and easy
JUSTIN BRUMMETT
10/15/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
MADISON, AL
Robert P|2026 Buick Encore GX
Confirmed Sales Customer
10/24/2025
Treated very nice. Process went fast and efficiently.
JACOB TYLER
10/27/2025
Robert, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WARRIOR, AL
Amy Y|2023 GMC Sierra 1500
Confirmed Service Customer
10/25/2025
I'm from Destin and called about a recall and Full Service for my vehicle. They expedited a Service appointment and got me in and out very quickly and easily. It was a Great experience. Friendly staff and nice facility. I'll never buy a vehicle anywhere else.
10/27/2025
Amy, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DESTIN, FL
Kaytlynn T|2021 GMC Acadia
Confirmed Service Customer
11/5/2025
I requested when I scheduled my appointment that I would need a loaner for the day, upon arrival the service guy said they didn't have one. This is the 2nd time I asked for a rental at appointment scheduling and was let down both times. Asked how long the recall would take and was told 1.5hr.. it took 30 minutes which makes me question if completed correctly. Not sure I'll come back
11/6/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (256) 338-2884 when you have a chance. Thank you, and we look forward to hearing from you.
Blountsville, AL
Tim C|2026 Buick Enclave
Confirmed Sales Customer
11/11/2025
Top notch!
CHRIS LOGAN
11/12/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVINGSTON, AL
Christina M|2018 GMC Terrain
Confirmed Service Customer
8/4/2025
Got my car fixed in a quick and timely manner. Explained I was on my lunch hour and got it done and back to wrk on time
8/6/2025
Christina, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Bill Smith Buick-GMC, INC. and we hope to see you again.
DECATUR, AL
Trey D|2025 GMC Yukon
Confirmed Sales Customer
9/9/2025
Typically, we find the car buying experience to be annoying, but our experience with Bill Smith was very pleasant.
ERIC PHILLIPS
9/10/2025
Trey, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUNTSVILLE, AL
Mitch M|2024 GMC Yukon
Confirmed Service Customer
9/11/2025
Great speedy oil and fuel filter service.
9/14/2025
Mitch, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOUSTON, AL
Scott F|2026 Buick Encore GX
Confirmed Sales Customer
10/8/2025
Scott Mote’s was my salesman he did a good job communicating with me and handling my sale over the phone. Very polite and helpful.
SCOTT MOTES
10/11/2025
Scott, we're happy to hear you had such a positive experience with Scott! Feel free to reach out to us if you need anything. Have a wonderful day.
MOODY, AL
Thomas R|2025 GMC HUMMER EV SUV
Confirmed Service Customer
10/19/2025
Excellent customer service and communication
10/20/2025
Thomas, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
Irondale, AL
Reggie L|2025 GMC Sierra 2500 HD
Confirmed Service Customer
10/29/2025
Very professional and courteous
11/1/2025
Reggie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
McCalla, AL
Heather B|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/29/2025
Fast, Smooth and Easy. Cletus was patient even when I wasn't sure we would end up buying a GMC or not.
CLETUS FITZGERALD
11/1/2025
Heather, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
CULLMAN, AL
Mark W|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/5/2025
Everything good
11/5/2025
Mark, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Arley, AL
James G|2026 GMC Sierra 2500 HD
Confirmed Service Customer
11/19/2025
In and out quick
11/21/2025
James, we really appreciate your feedback! We sincerely value your business and look forward to your next visit!
CHELSEA, AL
Michael M|2026 GMC Sierra 1500
Confirmed Sales Customer
10/30/2025
Fast hassle-free transaction & delivery
PAUL SCHAFFER
11/1/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
OOLTEWAH, TN
Gregory C|2024 GMC Canyon
Confirmed Service Customer
10/30/2025
Service department is always very professional and efficient.
11/2/2025
Gregory, thank you for choosing Bill Smith Buick-GMC, INC. as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!
BIRMINGHAM, AL
Franklin S|2023 GMC Sierra 2500 HD
Confirmed Service Customer
11/4/2025
Great staff, Kind and courteous, pleasure to do business with. Franklin Smithson Cullman Truck Sales.
11/5/2025
Franklin, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC. We can't wait to see you again, have a great day.
CULLMAN, AL
Anthony S|2026 GMC Sierra 1500
Confirmed Sales Customer
11/6/2025
Ryan the salesman was so helpful
RYAN SULLINS
11/7/2025
Anthony, thank you for your kind review; we are happy to pass along your comments to Ryan here at Bill Smith Buick-GMC, INC.! We hope you have a great day!
NEW HOPE, AL
Brian T|2026 GMC Yukon
Confirmed Sales Customer
11/10/2025
Justin was kind, professional, and a huge help throughout the process. He was knowledgeable and had zero problem answering all the questions I had. He didn’t once get frustrated with my lack of decision making either. I would 10/10 buy from this dealer/salesman again!
JUSTIN BRUMMETT
11/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
ELDRIDGE, AL
Allen J|2025 GMC Sierra 2500 HD
Confirmed Service Customer
11/10/2025
Great people to do business with. A+
11/11/2025
Allen, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Madison, AL
Gregory M|2026 GMC Sierra 1500
Confirmed Sales Customer
11/10/2025
One of the best car buying experiences I've had - Nicholas made it super easy. Doing everything from 60 miles away and just hopping in and swapping trucks was great. A+
NICHOLAS CROTWELL
11/11/2025
Gregory, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOOVER, AL
Stephen D|2024 GMC Canyon
Confirmed Service Customer
11/17/2025
Always courteous and fast. Great service so I don’t mind the drive.
11/18/2025
Stephen, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Cleveland, AL
Clint N|2026 GMC Sierra 1500
Confirmed Sales Customer
11/24/2025
Quick, easy and no pressure. Documents took lest than 15min. Salesman answered all questions from me and my family
KAINAN SMITH
11/25/2025
Clint, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HELENA, AL
Javaughn H|2025 Buick Encore GX
Confirmed Service Customer
10/29/2025
Always a joy when visiting the dealership the work was done swiftly and properly I have definitely found my forever place thank you for always taking care of my needs and always being polite
10/31/2025
Javaughn, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. We sincerely value your business and look forward to your next visit!
HANCEVILLE, AL
Whitney A|2023 GMC Canyon
Confirmed Service Customer
11/18/2025
I am going to Toyota
11/20/2025
We truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (256) 338-2884 when you have a chance. Thank you, and we look forward to hearing from you.
CULLMAN, AL
Thomas W|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
11/21/2025
Matt was a huge help, explaining questions about towing, features and savings. He was pleasant and professional!
MATTHEW BAILEY
11/23/2025
Thomas, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
HUNTSVILLE, AL
Kyle M|2026 GMC Sierra 2500 HD
Confirmed Service Customer
11/21/2025
Everything went well was told what the problem was and it was fixed when they said it would be.
11/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Haleyville, AL
Remona R|2020 GMC 1500 Sierra
Confirmed Service Customer
11/21/2025
Bill Smith GMC Service Dept is excellent..so clean..so friendly, professional & efficient!
11/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
DECATUR, AL
William C|2023 GMC Sierra 1500
Confirmed Service Customer
11/26/2025
Outstanding! Our service writer was very knowledgeable, helpful, and concerned for our needs. Had us repaired and back on the street in the same amount of time other dealerships have you waiting to sign in!
11/26/2025
William, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
Cape Coral, FL
Steven S|2026 GMC Yukon XL 1500
Confirmed Sales Customer
12/2/2025
My experience with the Bill Smith Team was absolutely fantastic! I got the best deal on the vehicle i wanted, was given the max on my trade in vehicle, and the customer service and staff were totally amazing to every detail!. My sales person Mr. Cletus Fitzgerald was the absolute best that I have ever worked with on a vehicle purchase! I highly recommend this dealership to be the best from Georgia to Mississippi!!! They cover it all, selection of inventory, best prices, and amazing customer service!!!
CLETUS FITZGERALD
12/3/2025
Steven, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Thanks for the recommendation, and have an amazing day!
IUKA, MS
Peyton S|2025 GMC Sierra 1500
Confirmed Sales Customer
10/24/2025
I could not have been more pleased with my experience at Bill Smith GMC Buick. Going into the dealership i had no expectations other than dread. However, Nichalas Crotwell was very attentive to what I was trying to achieve and was extremely helpful in me meeting my goals with a new vehicle purchase. From my trade-in to getting me in a new vehicle at my price point, I was extremely satisfied. Everyone i interacted with at the dealership was extremely professional. Thank you!
NICHOLAS CROTWELL
10/26/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOUNTAIN BRK, AL
Brad P|2025 Buick Envista
Confirmed Sales Customer
10/24/2025
Very easy people to talk to. They were also knowledgeable about any questions we had.
RYAN SULLINS
10/26/2025
Brad, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
FAYETTE, AL
Greg V|2023 GMC Sierra 1500
Confirmed Service Customer
11/1/2025
rotate and balance, had some vibration
11/3/2025
Greg, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
CULLMAN, AL
Patricia P|2023 Buick Encore GX
Confirmed Service Customer
11/7/2025
They were pleasant to deal w
11/8/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HANCEVILLE, AL
Billy T|2026 Buick Envista
Confirmed Service Customer
11/7/2025
My car had an engine light come on which is brand new. I found to be odd, but they came and brought me a courtesy car 50 miles from the dealership and dropped it off here took my car with him, fixed it in one day and had me ready to go to the very next day I went to pick my car up very happy.
11/9/2025
Billy, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
GARDENDALE, AL
Carol C|2022 GMC Acadia
Confirmed Service Customer
11/14/2025
Everyone is always very pleasant.
11/16/2025
Carol, we are very happy to have provided you with such a positive experience! Thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again.
CULLMAN, AL
Michael H|2025 GMC Sierra 1500
Confirmed Service Customer
11/25/2025
Service time
11/26/2025
Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOOVER, AL
Michael W|2025 GMC Sierra 1500
Confirmed Service Customer
12/2/2025
The entire sales team was great to work with; especially the salesman who handled our new truck purchase. I will recommend this dealership to friends and family.
12/3/2025
Michael, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LOGAN, AL
Scott P|2026 GMC Canyon
Confirmed Sales Customer
11/7/2025
My Husband and I had the best experience from the time we stepped foot onto the lot, we had the best Salesman. Scott wasn’t pushy, he listened to what we wanted and let me figure out what truck I liked the best without rushing me. Everyone we dealt with was so friendly and honest, you made a stressful day turn into a great experience!!! You have a customer for life and we will absolutely send friends and Family your way. P.S. your dealership is a place I’d love to work for, great place!!!!
SCOTT MOTES
11/9/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BREMEN, AL
Shayla W|2024 GMC Sierra 1500
Confirmed Service Customer
11/19/2025
They got me right in and done in a timely manner. Kennedy griffin is always very professional.
11/21/2025
Shayla, Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
VINEMONT, AL
Tim L|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/21/2025
Ive bought 5 GMC Denali 2500 from Bobby D and Kyle and Wayne I’m very appreciative of the fast service I get every time . Very professional and nice can’t beat those guys at all
BOBBY SHADDEN
11/24/2025
Tim, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RAINBOW CITY, AL
Wilton R|2025 GMC Sierra 1500
Confirmed Service Customer
11/21/2025
The dealership employees were warm and cordial.
11/24/2025
Wilton, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Huntsville, AL
Charles H|2023 Buick Enclave
Confirmed Service Customer
11/26/2025
My experience with. Bill Smith was excellent.
11/27/2025
Charles, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
BREMEN, AL
Richard E|2026 GMC Sierra 1500
Confirmed Sales Customer
11/26/2025
Nicholas was knowledgeable and patient to help us make the right decision.
NICHOLAS CROTWELL
11/27/2025
Richard, thank you for your kind review; we are happy to pass along your comments to Nicholas here at Bill Smith Buick-GMC, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.
FLORENCE, AL
Brian S|2025 GMC Sierra 1500
Confirmed Sales Customer
12/3/2025
Always a pleasure doing business at Bill Smith.
PAUL SCHAFFER
12/4/2025
Brain, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
CULLMAN, AL
Roger H|2026 Buick Encore GX
Confirmed Sales Customer
12/6/2025
Smooth transaction
KAINAN SMITH
12/6/2025
Roger, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
BERRY, AL
Adam D|2026 GMC Yukon XL 1500
Confirmed Sales Customer
12/11/2025
Matt was great to work with!
MATTHEW BAILEY
12/12/2025
Adam, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FALKVILLE, AL
Alan C|2024 GMC Acadia
Confirmed Service Customer
12/11/2025
GMC Acadia was at dealership for one month due to part issues on radiator/hoses/fittings. First part failed after it was installed not sure if GM did a redesign on second replacement part, sure hope so, dealer was not sure. This car is barely a year old with 18,000 miles. Second issue was brake wear indicator on front pads read 18%, was told it had been reset to more accurate setting, when leaving noticed it still read 18% went back in told advisor, he took it back in and said it would be rechecked, waited about 45 minutes was told it had been recalibrated so it would give correct reading, car still had 18%, advisor said maybe it would have to be driven some to reset. Just drove from dealership to my home about one hour approx 60 miles, still has 18% on front pads indicator. Very frustrating.
12/12/2025
Alan, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (256) 338-2884 at your earliest convenience to discuss how we can turn this experience into a positive one.
VESTAVIA HILLS, AL
Roger S|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/15/2025
Simple discussion of vehicle without any pressure.
JUSTIN BRUMMETT
12/16/2025
Roger, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
TUSCALOOSA, AL
William M|2019 GMC Yukon
Confirmed Service Customer
12/16/2025
Great Employees they take care of their customers' needs.
12/17/2025
William, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
DECATUR, AL
Kenneth C|2025 GMC Sierra 1500
Confirmed Service Customer
12/16/2025
on time and efficient, wouldn't ask for anything more
12/17/2025
Kenneth, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
ODENVILLE, AL
Stephen J|2026 GMC Sierra 1500
Confirmed Sales Customer
12/19/2025
Quick and easy to deal with.
KAINAN SMITH
12/21/2025
Stephen, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
VESTAVIA HILLS, AL
Deresa B|2021 Buick Envision
Confirmed Service Customer
12/19/2025
I love the way the gmc dealership works around your schedule when needed.
12/21/2025
Deresa, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
CULLMAN, AL
Karran R|2020 GMC 1500 Sierra
Confirmed Service Customer
11/27/2025
Easy to make an appointment for fast in and out service.
11/27/2025
We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Baileyton, AL
Defellus D|2026 GMC Acadia
Confirmed Sales Customer
11/27/2025
Friendly,
LEON DENSON
11/27/2025
We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!
GARDENDALE, AL
Sharon S|2024 GMC Sierra 1500
Confirmed Service Customer
12/3/2025
Very nice. Done in a timely manner. Service desk guys very nice.
12/4/2025
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
CULLMAN, AL
Faith H|2016 GMC Yukon
Confirmed Service Customer
12/5/2025
Very courteous and I never have a long wait!
12/7/2025
Faith, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
TRINITY, AL
Edwina P|2024 Buick Encore GX
Confirmed Service Customer
12/10/2025
I am always treated very nice when I am at this dealership. The customer service is superior.
12/11/2025
Edwina, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
CULLMAN, AL
Clinton D|2025 GMC Sierra 1500
Confirmed Service Customer
12/16/2025
Polite and timely
12/18/2025
Clinton, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
ATHENS, AL
Michael C|2025 GMC Sierra 1500
Confirmed Service Customer
12/22/2025
Quickest Appointment Ever…
12/23/2025
Michael, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tuscaloosa, AL
Whitney G|2024 GMC Sierra 1500
Confirmed Service Customer
12/22/2025
Quick and excellent, as usual
12/22/2025
Whitney, we appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
Hartselle, AL
Brandon W|2025 GMC Sierra 1500
Confirmed Service Customer
12/29/2025
Service was great, only issue I had is that when I got home I realized driver side door handle has been hit, or door ding. I didn’t call back because I know it’s my word against yours, just pass on to your service guys to be more careful. Thanks
12/29/2025
Brandon, thank you; we appreciate your feedback! We'd like the opportunity to turn your experience around. Please reach out to us at (256) 338-2884 at your earliest convenience to discuss how we can turn this experience into a positive one.
Killen, AL
Michael D|2026 GMC Sierra 1500
Confirmed Sales Customer
12/2/2025
Everyone was great to deal with. It's stressful spending a lot of money but they made it less so. Happy with everything.
AARON COFFEY
12/3/2025
Michael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CULLMAN, AL
Mary B|2026 Buick Enclave
Confirmed Sales Customer
12/7/2025
Very professional. Friendly staff. Enjoyed working with Cletus Fitgerald.
CLETUS FITZGERALD
12/8/2025
Mary, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
BIRMINGHAM, AL
Ronald H|2026 Buick Envista
Confirmed Sales Customer
12/12/2025
Great people to do business with
BOBBY SHADDEN
12/13/2025
Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
LACEYS SPRING, AL
Douglas Y|2026 GMC Yukon XL 1500
Confirmed Sales Customer
12/12/2025
The coffee and peanut brittle was good
LEON DENSON
12/13/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
ARAB, AL
William M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/17/2025
Honest, detailed, respectful experience. Will be a repeat customer here
ERIC PHILLIPS
12/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
TUSCUMBIA, AL
Carol G|2026 Buick Encore GX
Confirmed Sales Customer
12/19/2025
Adam was my salesman. He went above and beyond. They were very quick and it was the best car buying experience I’ve ever had.
ADAM MCGEE
12/21/2025
Carol, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
FALKVILLE, AL
Frank P|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
12/19/2025
We always get great service at Bill Smith GMC. This is the 5th vehicle we have bought there. We have also recommended them to friends.
TYLER ROLLO
12/21/2025
Frank, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GUIN, AL
Joshua S|2026 GMC Sierra 1500
Confirmed Sales Customer
1/6/2026
Greatest dealership ever. Buying a new car is easy when dealing with Bill Smith. Andy Cole runs a first class operation. His team helped us with trade in/purchase and delivery with ease. Highly recommend reaching out to them if you are in the market for a new vehicle.
TYLER ROLLO
1/6/2026
Joshua, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We sincerely value your business and look forward to your next visit!
PANAMA CITY BEACH, FL
Daniel B|2026 GMC Sierra 1500
Confirmed Sales Customer
11/25/2025
Had a good experience. Helpful knowledgeable staff.
TYLER ROLLO
11/25/2025
Daniel, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
SUMMERTOWN, TN
Luis F|2026 GMC Sierra 1500
Confirmed Sales Customer
12/17/2025
Easy to work with.
LEON DENSON
12/18/2025
Luis, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PULASKI, TN
Nicholas T|2026 GMC Sierra 1500
Confirmed Sales Customer
12/31/2025
Cletus and Wayne were professional and easy to deal with. You are lucky to have them working for you.
CLETUS FITZGERALD
1/1/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
GORDO, AL
Morris W|2026 Buick Enclave
Confirmed Sales Customer
12/31/2025
Nicholas has been our salesman with 2 vehicles. He does a great job explaining all features on our new vehicle.
NICHOLAS CROTWELL
1/1/2026
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HAYDEN, AL
Daniel V|2026 GMC Sierra 1500
Confirmed Sales Customer
1/6/2026
I bought over the phone from Alpharetta, GA. You were one of the few dealerships that had the exact vehicle I was looking for. You gave me a price that I know was as good as I good get and we did the deal. You sent the docs via docusign. You delivered the truck a day later on a flatbed trailer. It's beautiful.
CHRIS LOGAN
1/6/2026
Daniel, we are so happy to read such a great review about Bill Smith Buick-GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ALPHARETTA, GA
Paul S|2025 GMC Yukon
Confirmed Service Customer
1/19/2026
I had my oil changed and tire rotation, the service team was very professional and prompt.
1/19/2026
Paul, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HARTSELLE, AL
Barry D|2026 GMC Sierra 1500
Confirmed Sales Customer
1/21/2026
Overall, great experience, Leon is man! Would definitely purchase from these guys again. I traveled from out of state to do business with because of pricing. Once I arrived at the dealership they had all of the paperwork ready, was in and out in 30 minutes.
LEON DENSON
1/22/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
BOLIVAR, TN
Terry R|2022 GMC Terrain
Confirmed Service Customer
1/21/2026
I scheduled on-line, and when I arrived, I wasn’t on the schedule. I offered to reschedule but the service representative said he could see that I had done the on-line appointment. He graciously said there was one ahead of me and they would begin the service upon completion. I was there less than 2 hours total time for oil change/ tire rotation/ change front wiper blades/ address recall of fuel pump modulator. They saw that the air cabin filter and motor filter needed to be changed as well, and asked permission before completion. They could have rescheduled me, but they chose to take care of my service needs. Great customer service!!
1/22/2026
Terry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Cornelia C|2025 GMC Terrain
Confirmed Sales Customer
11/3/2025
The sales person was very polite and very helpful with helping my mom pick out her car.
CHRIS LOGAN
11/4/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TONEY, AL
James B|2025 Buick Envision
Confirmed Sales Customer
12/4/2025
Sales representative was courteous and professional.
CHRIS LOGAN
12/5/2025
James, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CULLMAN, AL
Thomas H|2024 GMC Sierra 1500
Confirmed Service Customer
12/8/2025
Very accommodating! Noah was able to work the schedule for me at the last minute.
12/8/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
ALEXANDER CITY, AL
Tommy R|2025 GMC Sierra 1500
Confirmed Service Customer
12/10/2025
Friendly and professional and took care of the issues with my vehicle
12/11/2025
Tommy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BAILEYTON, AL
Steven S|2026 GMC Sierra 1500
Confirmed Service Customer
12/17/2025
Prompt, friendly service. Great people to work with.
12/18/2025
Steven, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
CULLMAN, AL
Gilmer N|2026 GMC Sierra 1500
Confirmed Sales Customer
12/20/2025
Simple and professional
MATTHEW BAILEY
12/22/2025
Gilmer, we appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!
MOUNTAIN BROOK, AL
Laurie S|2026 GMC Terrain
Confirmed Sales Customer
12/29/2025
I was very surprised, it did not take all day long as it has before with other vehicle purchases. Leon was awesome. He was so knowledgeable about my vehicle and it was a pleasure meeting him.
LEON DENSON
12/30/2025
Laurie, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.
CULLMAN, AL
Shannon C|2026 GMC Sierra 1500
Confirmed Sales Customer
1/5/2026
All questioned have been answered vehicle was purchased over the phone will complete paperwork and see the vehicle for pickup 1/6
LEON DENSON
1/5/2026
Shannon, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
STEVENSON, AL
Robert W|2023 GMC Sierra 3500 HD
Confirmed Service Customer
1/23/2026
No issues at all. Was in and out in a timely manner.
1/24/2026
Robert, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.
Warrior, AL
Mitchell M|2026 Buick Enclave
Confirmed Sales Customer
10/24/2025
I am very happy with my new car purchase process
PAUL SCHAFFER
10/26/2025
Mitchell, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
CULLMAN, AL
James W|2026 GMC Acadia
Confirmed Sales Customer
12/4/2025
Had a great experience there with them.
NICHOLAS CROTWELL
12/4/2025
James, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ATTALLA, AL
Robert C|2026 GMC Sierra 1500
Confirmed Sales Customer
12/24/2025
I got the best deal of 12 different offers. Was not pressed into buying.
RYAN SULLINS
12/25/2025
Robert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ANNISTON, AL
Danny Y|2026 GMC Acadia
Confirmed Sales Customer
1/19/2026
The sales staff were excellent in assisting us with our vehicle purchase. The entire experience went very well and we appreciate their overall helpfulness during our visit to Bill Smith Buick GMC.
CLETUS FITZGERALD
1/20/2026
Danny, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JONESBORO, AR
Gary N|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/19/2026
Kennedy did a great job to get me in and out in a timely manner. Thank you very much! Would be nice if they would do commentary car wash for their retuning customers.
1/20/2026
Gary, thank you for your kind review; we are happy to pass along your comments to Kennedy here at Bill Smith Buick-GMC, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.
Somerville, AL
Sammie H|2025 GMC Sierra EV
Confirmed Sales Customer
1/19/2026
Tyler is an awesome salesman
TYLER ROLLO
1/20/2026
Sammie, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.
STARKVILLE, MS
Morris W|2024 GMC Terrain
Confirmed Service Customer
1/23/2026
Done in a timely manner. Someone ordered wrong window for drivers back so another trip warranted for that repaired
1/25/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (256) 338-2884 to discuss your concerns, as your satisfaction is of utmost importance to us.
HAYDEN, AL
Cloyd R|2023 GMC Sierra 1500
Confirmed Service Customer
1/23/2026
Everyone was knowledgeable efficient and helpful
1/25/2026
We're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.
COLUMBIANA, AL
Earl W|2026 GMC Sierra 1500
Confirmed Sales Customer
11/24/2025
It was a good experience
CHRIS LOGAN
11/25/2025
Earl, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HAZEL GREEN, AL
James A|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/24/2025
The salesperson was very helpful and polite they answered all my questions to my satisfaction in a timely manner and treated me with respect, I will be telling everyone about my experience. Thank You Bill Smith GMC!
AARON COFFEY
11/25/2025
James, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LOGAN, AL
Michael H|2026 GMC Sierra 1500
Confirmed Service Customer
12/4/2025
The whole group from the shop to the showroom are wonderful people.Not satisfied they will make it right.
12/5/2025
Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Cullman, AL
Adrienne T|2026 GMC Yukon
Confirmed Sales Customer
12/4/2025
Top Notch Dealership
KAINAN SMITH
12/5/2025
Adrienne, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!
ROGERSVILLE, AL
Herbert C|2025 GMC Sierra 2500 HD
Confirmed Service Customer
12/18/2025
I was a "work-in" oil change/tire rotation and general once over. Was quickly met on arrival, timely worked in for service and cordially on my way. This was my 5th time in for service of some sort and the service team has always been most accommodating, timely and complete.
12/19/2025
Herbert, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
CULLMAN, AL
Terry S|2023 Buick Encore GX
Confirmed Service Customer
12/26/2025
Helpful and professional
12/26/2025
Terry, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!
SOUTH PITTSBURG, TN
Ronald M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/21/2026
My experience purchasing a new truck with everyone at Bill Smith was excellent
WESTON BONNER
1/21/2026
Ronald, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
RISING SUN, IN
Cynthia E|2025 GMC Sierra 1500
Confirmed Service Customer
1/29/2026
My wait time was only 30 minutes for an oil change and tire rotation.
1/29/2026
Cynthia, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Trinity, AL
Matthew M|2024 GMC Sierra 1500
Confirmed Service Customer
1/29/2026
The entire staff is extremely nice snd accommodating.
1/29/2026
Matthew, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. We are always more than happy to assist you if anything else comes up. Take care!
ARAB, AL
Sandi T|2026 GMC Yukon
Confirmed Sales Customer
12/10/2025
Ryan is whom I dealt with. I have never had a salesman actually give me his personal cell number to communicate with. That really made it easy to ask and receive direct questions and answers. He was awesome to work with and a great representative of your dealership. Would definitely shop with you again and kudos to Ryan!!!!
RYAN SULLINS
12/11/2025
Sandi, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
LAKE PARK, GA
Scott S|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/10/2025
Smooth transaction
NICHOLAS CROTWELL
12/12/2025
Scott, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
LINCOLN, AL
Scottie S|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/12/2025
Great!
JACOB TYLER
12/12/2025
Scottie, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
VINEMONT, AL
Richard E|2024 GMC Sierra 1500
Confirmed Service Customer
12/15/2025
It’s always great experience at bill smith
12/16/2025
Richard, we are very happy to have provided you with such a positive experience! We hope to see you soon!
Cullman, AL
Gregory S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
12/19/2025
It was very hard to make a service appointment. I had called for a week left a voicemail and no return call. Finally was able to speak to Noah Quick and he got me in the next morning
12/21/2025
Gregory, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Falkville, AL
Earl L|2026 GMC Sierra 1500
Confirmed Sales Customer
12/19/2025
Excellent
CHRIS LOGAN
12/21/2025
Earl, thank you; we appreciate your feedback! We hope you have a great day!
MERIDIAN, MS
Cesar G|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/24/2025
People was very professional
CHRIS LOGAN
12/24/2025
Cesar, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SMYRNA, TN
Roderick B|2026 GMC Sierra 1500
Confirmed Sales Customer
1/20/2026
Great service and great price
TYLER ROLLO
1/21/2026
We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BIRMINGHAM, AL
Orman B|2025 GMC Sierra 1500
Confirmed Service Customer
1/28/2026
Fixed what I needed fixed.
1/29/2026
Orman, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!
Athens, AL
James H|2026 GMC Yukon
Confirmed Sales Customer
2/2/2026
Bill Smith knocks it out of the park every single time. This is our 4th purchase here and we will never go anywhere else. Leon and Wayne, Jr are 10 out of 10! All the guys are really, just down to Earth folks. Love them!
GURLEY, AL
Christophe F|2026 GMC Sierra 1500
Confirmed Sales Customer
12/29/2025
Nick was the best! He halved my normal time at the dealership
NICHOLAS CROTWELL
12/29/2025
Christophe, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
OWENS CROSS ROADS, AL
Tracy H|2025 GMC Sierra 1500
Confirmed Service Customer
12/29/2025
Easy process and great staff. Keep up the great work!
12/29/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
CRANE HILL, AL
Martha M|2026 Buick Encore GX
Confirmed Sales Customer
12/29/2025
We found the car that was wanted.
AARON COFFEY
12/29/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
HARTSELLE, AL
Donald T|2025 GMC Sierra 1500
Confirmed Service Customer
12/31/2025
Made appointment and service was done well and timely. Had a nice nap waiting only a short while
12/31/2025
Donald, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HAYDEN, AL
Stephen H|2024 Buick Encore GX
Confirmed Service Customer
12/31/2025
I am always so pleased with the service department at Bill Smith. The work was carried out properly and quickly. I wouldn’t take my Buick anywhere else for service and Thank you!
1/1/2026
Stephen, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
HANCEVILLE, AL
Joseph S|2026 GMC Sierra 1500
Confirmed Sales Customer
1/5/2026
I may have lost count by now, but I believe this is the 12th new GMC truck that I have purchased over the last 11 years, not to mention a few cars, etc. I would never consider going anywhere else for my transportation needs. They are always friendly, professional, and competitive. I enjoy visiting with them even when I am not in the market to buy. This dealership is top of the line, just like their vehicles. Thank you.
TYLER ROLLO
1/6/2026
Joseph, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
SANTA ROSA BEACH, FL
Maxie K|2025 GMC Yukon
Confirmed Service Customer
1/23/2026
I had my Yukon AT4 Ultimate serviced for the first time yesterday. There was a friendly staff waiting on me when I got there. They did the service and met all of my needs(rotate and balance my tires fill the windshield washer fluid and check all of the fluids). They were friendly and did a great job.
1/24/2026
Maxie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Tuscaloosa, AL
Thomas M|2026 GMC Sierra 1500
Confirmed Sales Customer
2/1/2026
Nocholas made this the easiest and most pleasant car purchase that ive ever made. Kyle got us in and financed quickly and on our way. Will definitely recommend to freinds and family to make the drive to your dealer for a new truck
FLORENCE, SC
Alex W|2025 GMC Canyon
Confirmed Sales Customer
2/5/2026
Ryan Sullins was very busy and did not worry about staying late to finish a deal. Great dude, great deal on a new canyon, would recommend to anyone.
HANCEVILLE, AL
Gordon D|2025 GMC Canyon
Confirmed Sales Customer
2/9/2026
My sales consultant Justin Brummett was great to work with. He was friendly, respectful, professional and very responsive throughout the entire process. He worked very hard for me to get the deal done and I truly appreciated his efforts.
BRENTWOOD, TN
Jakob S|2023 GMC Yukon
Confirmed Service Customer
2/9/2026
There was a complete lack of communication. I dropped off my vehicle on Thursday 1/15/26 and I was the one who had to call to follow up. It was the following Wednesday 1/21/26 before I received the first phone call from the dealership. Mind you, I had called at the end of the day every day between these dates to check status. I had to call GM Corporate to get a case number assigned since it was due to the L87 recall. They were the ones who told me that parts had been ordered. They are the ones who told me the parts shipped. They were the ones who told me the parts had arrived. They are the ones who gave me the information pertaining to rental car reimbursement. On Friday 1/23/26 I received a call from the dealership informing me that they finally had a loaner vehicle for me. Finally, on Friday 2/6/26, after two weeks of no communication I was at the point of complete frustration. I was going to call that afternoon at 400pm when I got off work to check status, but I did receive a call from the dealership at 1030am informing me that my vehicle was done and ready for pickup. That was great news. They had my vehicle repaired and ready for me in three weeks, which is much better than the 4-6 weeks I was told initially. My biggest complaint is the flat out lack of communication. I don't care if there is no current update. At least give me courtesy call to tell me so. "Hey, just wanted to keep you in the loop, we ordered parts, they came in, we are not sure when it will be ready." Simple customer service. Especially when this was not caused by anything done on our end. 0 stars for communication. 5 stars for service turnaround time.
BREMAN, AL
Angela B|2026 GMC Terrain
Confirmed Sales Customer
2/9/2026
Justin Phillips was great. He helped my husband and I both get new vehicles. He was very thorough to help us both get what we needed to make us happy with our purchases.
DORA, AL
Joshua P|2024 GMC Sierra 2500 HD
Confirmed Service Customer
2/13/2026
Got the truck in an out fairly quick. And stayed in touch with me on anything that had issues or concerns
Cullman, AL
Allen M|2026 GMC Sierra 1500
Confirmed Sales Customer
2/19/2026
Easy, stress free. Cletus was awesome
TRINITY, AL
David M|2026 GMC Sierra 1500
Confirmed Sales Customer
2/20/2026
Leon Denson the salesperson, was very good to work with. This is my 3rd car to buy from him. I’m very pleased with this purchase.
CULLMAN, AL
Abby C|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/23/2026
Aaron Coffey went above and beyond to answer all my questions. He helped get in our perfect vehicle. The finance department was very quick and efficient at time of purchase.
AARON COFFEY
1/24/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
DANVILLE, AL
Ivra N|2023 GMC Acadia
Confirmed Service Customer
1/24/2026
The service manager kept me informed and updated on the service of my vehicle. Very professional.
1/24/2026
Ivra, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.
MOULTON, AL
Parks E|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/24/2026
Kennedy in service did a fantastic job getting my truck in and out. Everyone there was very professional and helpful! Thanks for getting my truck fixed so fast! I truly appreciate it!
1/24/2026
We're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HANCEVILLE, AL
Angela F|2026 GMC Terrain
Confirmed Sales Customer
2/2/2026
I was met with a friendly, helpful salesman, Johnny Beckmann. He was new and still learning the ropes but did a wonderful job. All sales associates assisting were great, and no one was "pushy". I will definitely recommend Bill Smith to my family and friends!
WARRIOR, AL
John H|2026 GMC Sierra 1500
Confirmed Service Customer
2/6/2026
Very friendly and helpful. They understand your questions and provide fast courteous service.
Dyersburg, TN
Wade K|2026 Buick Enclave
Confirmed Sales Customer
2/11/2026
The staff at Bill Smith were so accommodating very easy to deal with. Our salesman, Leon went over and above to answer all our questions as well as Wayne explaining warranty. Trade in was smooth. After 2 hours we left with a new vehicle a FULL tank of gas and smiles on our faces. These folks were a blessing to us!
FALKVILLE, AL
Heaven J|2026 GMC Yukon XL 1500
Confirmed Sales Customer
2/23/2026
We greatly appreciate the staff for making it a quick, smooth, and easy process.
BREMEN, AL
Charles K|2026 Buick Encore GX
Confirmed Sales Customer
2/23/2026
Nicholas Crotwell was very pleasant and helpful no pressure at all and help us get the best deal.
CULLMAN, AL
Larry P|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
3/2/2026
Jacob worked his butt off for me
JACOB TYLER
3/4/2026
We're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.
TALLADEGA, AL
Kimberly M|2026 GMC Acadia
Confirmed Sales Customer
1/21/2026
Chris worked with me and got me a good deal. Very happy with the experience. No surprise fees.
CHRIS LOGAN
1/22/2026
Kimberly, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MILAN, TN
Patrick P|2026 GMC Terrain
Confirmed Sales Customer
2/6/2026
Very pleasant, no pressure. Got to bring the car home to see how we liked it overnight.
DECATUR, AL
Daniel C|2025 GMC Sierra 2500 HD
Confirmed Service Customer
2/6/2026
Great
Madison, AL
Gladys H|2025 Buick Enclave
Confirmed Service Customer
2/6/2026
Not a long wait time
Cullman, AL
Willie B|2026 GMC Sierra 1500
Confirmed Sales Customer
2/15/2026
Thanks to Ryan and the rest of the staff that were involved in my purchase. They met my needs for the purchase and I am very satisfied with the vehicle and price.
MCDONOUGH, GA
David W|2026 GMC Yukon
Confirmed Sales Customer
2/16/2026
Ryan beat everyone else’s offer and closed the deal with Kyle quickly and friendly, vehicle was delivered same day by Steve. Great experience, will be back!
BIRMINGHAM, AL
Dainel M|2026 GMC Sierra 1500
Confirmed Sales Customer
2/16/2026
Our salesman Reese was a great dude. The finance guy was awesome. Overall 5 Star. We trust our company vehicles to Bill Smith.
VINEMONT, AL
Kali M|2024 GMC Acadia
Confirmed Service Customer
2/16/2026
I have had a lot of issues with my new vehicle but all the service staff have been exceptional. If not for them, I would be more upset about my brand new vehicle having all the issues it has had.
Cullman, AL
Joey B|2021 GMC 1500 Sierra
Confirmed Service Customer
2/20/2026
Friendly and professional
HILLSBORO, AL
Jessica G|2021 Chevrolet Tahoe
Confirmed Service Customer
2/20/2026
Kennedy is so kind and listens so well. I always trust him with my vehicle. He is reasonable and doesn’t push extra services on me.
CULLMAN, AL
Kaylee B|2026 Buick Encore GX
Confirmed Sales Customer
2/20/2026
It was a very wonderful and accommodating experience.
CULLMAN, AL
Daniel B|2024 GMC Yukon XL 1500
Confirmed Service Customer
2/21/2026
Quick and easy.
UNION GROVE, AL
Leslie W|2026 GMC Yukon XL 1500
Confirmed Sales Customer
3/4/2026
Awesome
JUSTIN BRUMMETT
3/6/2026
We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
GULF BREEZE, FL
Belinda B|2023 GMC Acadia
Confirmed Service Customer
1/22/2026
I had an exceptional experience at your dealership. My customer service representative takes care of me! His name is Kennedy. I drive from Tuscaloosa because of the great service!
1/22/2026
Belinda, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TUSCALOOSA, AL
Lonnie M|2026 GMC Sierra 1500
Confirmed Sales Customer
1/26/2026
Fastest and most efficient dealership. Justin was very knowledgeable and accomodating salesman.
ERIC PHILLIPS
1/26/2026
Lonnie, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
MADISON, AL
Nicholas K|2026 GMC Yukon XL 1500
Confirmed Sales Customer
2/4/2026
Paul was amazing from the time we ordered our Yukon till it was delivered. When we arrived to sign papers, it was by far the fastest process and every one was helpful and courteous. We were out of the dealership within 3 hours.
CULLMAN, AL
Brittany H|2025 GMC Sierra 1500
Confirmed Service Customer
2/12/2026
I always have a pleasant time working with everyone at Bill Smith. Kennedy is the best service rep! Always so friendly and on top of everything concerning your vehicle.
CULLMAN, AL
Emily R|2026 Buick Envista
Confirmed Sales Customer
2/17/2026
Everyone was super helpful and made the car buying experience so easy.
HOLLY POND, AL
Bernard C|2025 GMC Canyon
Confirmed Service Customer
2/17/2026
Scheduled appointment. Got there early due to drive an hour away. Took immediately. Vehicle serviced and back home in timely manner. Service advisors very cordial.
HOOVER, AL
Jimmy C|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
2/22/2026
Everything was great
JASPER, AL
Jay M|2026 GMC Yukon
Confirmed Sales Customer
2/23/2026
Bill Smith has always delivered the best service I've experienced; I've purchased 6 - 8 trucks and Yukon's from them over the last 15+ years and they are by far the best at what they do, so much so that I will not try or go to another vehicle brand because of the level of service I get from Bill Smith. The only complaint I have is that they don't sale Corvette, if they did, I know I'd be able to get a ZR1 or ZR1x spec'd and on order.
ONEONTA, AL
David M|2025 GMC Sierra 1500
Confirmed Service Customer
2/26/2026
Had an issue with the transmission in my 2025 Sierra. GM did not offer the dealer any guidance on the repair. Ended up trading the truck in for another one. They were great to work with.
Cullman, AL
Hilda C|2026 GMC Yukon
Confirmed Sales Customer
3/19/2026
Very pleasant experience. No hassle transaction. The sales dept is the best.
ERIC PHILLIPS
3/21/2026
Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WARRIOR, AL
Greg S|2025 GMC Sierra 1500
Confirmed Service Customer
2/20/2026
I had talked to service advisor Noah several times over the phone and I got a chance to meet him. He answered all my questions since this was my first visit. Great customer service and in and out quickly.
Houston, AL
Phillip N|2026 GMC Sierra 2500 HD
Confirmed Service Customer
3/3/2026
I got right in for oil change and it took hardly no time.
3/5/2026
Phillip, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Cullman, AL
Michael N|2026 GMC Sierra 1500
Confirmed Sales Customer
3/8/2026
They were very easy to do business with
CLETUS FITZGERALD
3/9/2026
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOUNT HOPE, AL
Carl N|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
3/9/2026
Once a truck was avaliable the rest went smooth . 6.6 gas 2500 must be a hot seller at the moment. Good experience
AARON COFFEY
3/10/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CULLMAN, AL
Kaitlin R|2026 GMC Yukon
Confirmed Sales Customer
3/9/2026
So quick and easy. Everyone was great
RYAN SULLINS
3/10/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CULLMAN, AL
Brandon J|2026 GMC Sierra 1500
Confirmed Sales Customer
3/12/2026
It was great Matt made the process easy
MATTHEW BAILEY
3/14/2026
Brandon, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COPPERHILL, TN
Stephen N|2026 GMC Sierra 1500
Confirmed Sales Customer
3/13/2026
Justin Phillips was my salesman. Did a great job and helped me with trade all the way through. I will recommend him very highly.
ERIC PHILLIPS
3/14/2026
Stephen, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!
ROGERSVILLE, AL
Richard A|2018 Buick Envision
Confirmed Service Customer
3/17/2026
The atmosphere is always welcoming. The people are always friendly and make you feel like they’re genuinely glad to see you.
3/18/2026
Richard, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HANCEVILLE, AL
Ricky B|2021 GMC Acadia
Confirmed Service Customer
4/1/2026
The service department at Bill Smith GMC is always exceptional. I have never had any issues.
4/2/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
CRANE HILL, AL
Michael F|2026 GMC Sierra 1500
Confirmed Sales Customer
1/23/2026
My salesman the support team made very easy to do business with Bill Smith GMC
RYAN SULLINS
1/23/2026
Michael, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.
MOULTON, AL
Brian Y|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/30/2026
Great experience. The service guys got me in and out quick.
Chelsea, AL
Fred S|2025 GMC Sierra 1500
Confirmed Service Customer
1/30/2026
Service dept is great and fast to respond to needs
Hartselle, AL
Weston H|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
2/18/2026
Awesome as always, have bought 4 vehicles here and will keep going back
CULLMAN, AL
Gregg D|2015 GMC 2500HD Sierra
Confirmed Service Customer
2/18/2026
Kennedy took very good care of me. He got me in for an oil change and scheduled me to come back for my brakes. I just got the truck and had issues that carfax said you all addressed. I got the truck as is but you all still split the cost with me and that was more than fair.
ARAB, AL
Kerry B|2026 GMC Sierra 1500
Confirmed Sales Customer
2/24/2026
The best, most easiest and quickest car buying experience ever. I can’t say enough about how pleasant a car buying experience it was.
CALERA, AL
Christian C|2026 GMC Sierra 1500
Confirmed Sales Customer
2/24/2026
Excellent. Easiest car buying experience I've ever had. Extremely competitive on pricing.
MOUNTAIN BROOK, AL
Mitch M|2024 GMC Yukon
Confirmed Service Customer
3/16/2026
None
3/17/2026
Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
HOUSTON, AL
Albert P|2023 GMC Sierra 1500
Confirmed Service Customer
3/16/2026
Everything was Great!!
3/17/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ARLEY, AL
Charles G|2026 Buick Encore GX
Confirmed Sales Customer
3/24/2026
Awesome salesman and Andy Cole is over the top! Definitely will recommend.
JACOB TYLER
3/26/2026
Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HANCEVILLE, AL
Sharlyne H|2026 GMC Sierra 1500
Confirmed Sales Customer
3/30/2026
The best place.. makes me feel at home
MOULTON, AL
PATRICK S|2026 GMC Yukon XL
Confirmed Sales Customer
4/11/2026
Great experience, nick was awesome
NICHOLAS CROTWELL
4/13/2026
Thank you so much for your positive comments about Bill Smith Buick-GMC, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.
CULLMAN, AL
Heather B|2026 GMC Yukon
Confirmed Service Customer
2/5/2026
Always easy to work with and friendly!
Cullman, AL
Ryan A|2026 GMC Sierra 1500
Confirmed Sales Customer
2/5/2026
Great to deal with. Everything went smoothly.
NORTHPORT, AL
David W|2025 GMC Sierra 1500
Confirmed Service Customer
2/9/2026
We set up an appointment time; I was there on time; and 30 minutes I was back in my truck. The people there were most kind and really like the professionalism about your company.
MOUNTAIN BROOK, AL
Joel W|2026 GMC Yukon
Confirmed Sales Customer
2/9/2026
Good service
HARTSELLE, AL
Amanda C|2024 GMC Yukon
Confirmed Service Customer
2/23/2026
Everyone is always so kind and accommodating
Corinth, MS
Cynthia O|2025 Buick Envista
Confirmed Service Customer
2/25/2026
Fast friendly precise service
Gardendale, AL
Meridith M|2023 Buick Enclave
Confirmed Service Customer
3/16/2026
Oil change was quick and easy
3/17/2026
Meridith, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
SOMERVILLE, AL
Henry S|2026 GMC Sierra 1500
Confirmed Sales Customer
4/4/2026
There was no pressure to purchase a vehicle. The salesperson, Johnny was very nice and answered our questions. He was knowledgeable in explaining our car’s features.
HUNTSVILLE, AL
Brent C|2026 GMC Sierra 1500
Confirmed Service Customer
4/7/2026
Great service
NOAH N
4/7/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
DANVILLE, AL
ROBERT P|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
4/10/2026
tyler was verry helpful in the sale made my life easy thank you sir
TYLER ROLLO
4/11/2026
Robert, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.
CLEVELAND, TN
David F|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/10/2026
The team was very friendly and honest when it came my truck. The kept me up to date on the service and let me know if any issues. Great place to deal with for service.
NOAH N
4/13/2026
David, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC. - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VINEMONT, AL
James H|2022 Buick Encore
Confirmed Service Customer
4/10/2026
Noah provided a smooth process!
NOAH N
4/10/2026
James, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
CULLMAN, AL
Jason F|2026 GMC Yukon XL 1500
Confirmed Sales Customer
2/4/2026
Everything was fantastic! Highly satisfied.
HARTSELLE, AL
Martha W|2025 GMC Yukon
Confirmed Service Customer
2/20/2026
Fast efficient service appointment.
Morris, AL
Sean S|2025 GMC Sierra 1500
Confirmed Service Customer
2/25/2026
They are always very attentive to my concerns. I am grateful for the staff and management making me feel like I matter to them. I recommend the sales and service department to anyone I speak with and will continue to do so.
ATHENS, AL
Tristan H|2026 GMC Terrain
Confirmed Sales Customer
2/25/2026
It was good I spent 38,000 dollars on a car
VINEMONT, AL
Helen S|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
2/25/2026
Service dept is thorough, professional and timely with repairs, etc
Huntsville, AL
Christophe N|2026 GMC Acadia
Confirmed Sales Customer
3/2/2026
They were very helpful and understanding of what I needed
LEON DENSON
3/4/2026
Christophe, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
CULLMAN, AL
Tommy R|2025 GMC Sierra 1500
Confirmed Service Customer
3/4/2026
Friendly and professional
3/6/2026
Tommy, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
BAILEYTON, AL
Rosanna H|2019 Chevrolet Equinox
Confirmed Service Customer
3/10/2026
Friendly service
3/11/2026
Rosanna, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BLOUNTSVILLE, AL
Jeffrey Z|2025 GMC Sierra 2500 HD
Confirmed Service Customer
3/23/2026
quick an courteous service
3/25/2026
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
BUFFALO, NY
John P|2023 GMC Terrain
Confirmed Service Customer
3/23/2026
Everything went very smooth and easy
3/25/2026
John, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.
CULLMAN, AL
WILLIAM F|2026 GMC Sierra 1500
Confirmed Sales Customer
4/16/2026
Chris was great the whole process went smoothly
CHRIS LOGAN
4/17/2026
William, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
CULLMAN, AL
JASON M|2026 GMC Acadia
Confirmed Sales Customer
4/16/2026
Johnny Beckmann was great to work with helped us with everything we needed to pick out the SUV we were looking for...even though I was having trouble deciding he was patient and did not push us into a decision...we will definitely continue to use Bill Smith in the future...the finance guy was great to work with too!!
JOHN BECKMANN
4/17/2026
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
Jaryd R|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
3/19/2026
They were absolutely great. From the initial first call to the delivery of the truck. Highly recommend!
ERIC PHILLIPS
3/20/2026
We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
AXIS, AL
Jerry F|2026 GMC Sierra 1500
Confirmed Sales Customer
3/26/2026
Excellent experience! Ryan our salesman was very professional and went above and beyond to help us. Will definitely recommend him to my friends.
RYAN SULLINS
3/29/2026
Jerry, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ATHENS, AL
Deborah B|2026 GMC Terrain
Confirmed Sales Customer
3/26/2026
I worked with Aaron Coffee very easy to work with and knowledgeable. very professional and pleasant experience!!
AARON COFFEY
3/29/2026
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
LOGAN, AL
Shiraz M|2026 GMC Sierra 1500
Confirmed Sales Customer
3/26/2026
They were polite, helpful and worked hard to earn my business. This is the 2nd GMC Sierra K15 Denali Ultimate truck that I have purchased from them, and once again it was a great experience!
LEON DENSON
3/29/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
BIRMINGHAM, AL
Scot P|2026 GMC Sierra 1500
Confirmed Sales Customer
3/31/2026
To be honest...... Chris is a very well informed salesman. He knew everything about the truck. Andy the Manager was extremely helpful and earned my business. Kyle, the guy who did the paperwork, explained everything great and got me a better rate than my bank. Awesome easy experience. Will buy again!!!!!
HOUSE
4/1/2026
Scot, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!
CULLMAN, AL
Ricky C|2025 GMC Sierra 2500 HD
Confirmed Service Customer
4/6/2026
Good
NOAH N
4/7/2026
Ricky, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
CULLMAN, AL
LARRY G|2026 GMC Yukon
Confirmed Sales Customer
4/13/2026
Very helpful and a smooth trade/sale experience!
REESE HARBISON
4/13/2026
Larry, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MORRIS, AL
CHRISTOPHE R|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
4/17/2026
Best salesman , finance and sales manager i hav ever dealt with. Very personable, honest, nothing hidden or surprise fees. The entire dealership fealt professional. Will definitely come there first for any future business!! Will recommend them.
JUSTIN BRUMMETT
4/17/2026
We are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
JASPER, AL
Russell L|2026 GMC Sierra 1500
Confirmed Sales Customer
3/9/2026
Mr C Fitzgerald found the truck I wanted quickly and got everything set up as I wanted! This is the second truck I’ve bought from him thru this dealership! Great experience!!
CLETUS FITZGERALD
3/10/2026
Russell, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SPRINGVILLE, AL
Lori B|2026 Buick Envision
Confirmed Sales Customer
3/13/2026
very good experience politely taken care of. very happy so far
REESE HARBISON
3/16/2026
Lori, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
SOMERVILLE, AL
WILLIAM H|2026 GMC Acadia
Confirmed Sales Customer
4/8/2026
We were very impressed with each member of the Bill Smith staff who we dealt with. Leon went above and beyond to get us the deal we were hoping to get. Looking forward to many trips in our GMC Acadia Denali Ultimate.
LEON DENSON
4/10/2026
William, thank you so much for your positive comments about Bill Smith Buick-GMC, INC.! We look forward to your next visit! Take care!
REMLAP, AL
Chrystal I|2026 GMC Yukon
Confirmed Service Customer
4/15/2026
Friendly, polite and professional. I had to wait but they were quick and easy to deal with. Very pleased.
KEITH K
4/16/2026
Chrystal, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
FORT PAYNE, AL
JAMES T|2026 GMC Sierra 1500
Confirmed Sales Customer
4/15/2026
It was refreshing to work with a dealership that does what they say they will do.
ZACHARY TYLER
4/16/2026
Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
BENTON, KY
Jamie H|2022 GMC Yukon
Confirmed Service Customer
4/18/2026
Everyone was wonderful and 2 of the 3 things I needed fixed were addressed. I explained I have had tons of oil leaking in my driveway along with a burning sound. My Yukon had gotten so low there was no oil on the dipstick and I went to express oil change to get it changed out…no one saw any leaks. I explained when making an appt and when I got there that it had been leaking for weeeks and then I got an oil change, but I needed to make sure it no longer happened. I had some fraying belts the express oil techs told me to replace. When I can for my appt with you guys I explained all of my problems, and the timeline. However they sent me out without addressing the oil issue and blamed it on the express people while I explained it had been doing it prior to an oil change. They said they didn’t have time to fix it that day, would require them to add dye to find a leak. So now I have to come back again for an appt when that is part of the whole reason I came in to begin with. Wonderful service that day and they did fix my belt, but frustrating the oil leak was ignored and I have to miss another day of work to come back.
CULLMAN, AL
Remona R|2020 GMC 1500 Sierra
Confirmed Service Customer
4/24/2026
Bill Smith GMC Service Dept. is excellent..especially Kennedy!!!
DECATUR, AL
Brenda S|2026 Buick Encore GX
Confirmed Service Customer
2/19/2026
Could not have been any better. had an appointment, Met by service advisor immediately upon arrival, he immediately took over and I was back on the road in less than thirty minutes. A++
VINEMONT, AL
Mitchell K|2026 GMC Sierra 2500 HD
Confirmed Service Customer
3/6/2026
Great service
3/9/2026
Mitchell, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Athens, AL
Theresa M|2022 Buick Encore GX
Confirmed Service Customer
3/23/2026
They were on time, courteous, and clean.
3/25/2026
Theresa, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CULLMAN, AL
BOBBY L|2026 GMC Sierra 1500
Confirmed Sales Customer
4/9/2026
Very easy and well taken care of, great salesman Leon Denson and the entire team.
LEON DENSON
4/10/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LOGAN, AL
Crystal L|2023 GMC Acadia
Confirmed Service Customer
4/9/2026
I bring my car in for service at Bill Smith because Kennedy and the level of service is amazing. Communication and quality of service continues to be more than expected.
KENNEDY K
4/13/2026
Crystal, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CULLMAN, AL
Donnette J|2026 GMC Terrain
Confirmed Service Customer
4/21/2026
Was in and out quickly and started early!!
KENNEDY K
4/22/2026
Donnette, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CRANE HILL, AL
GERALD W|2026 GMC Sierra 1500
Confirmed Sales Customer
4/26/2026
Great buying experience with Leon.
LEON DENSON
4/28/2026
Gerald, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Smith Buick-GMC, INC.. We look forward to your next visit! Take care!
CALERA, AL
MARIA P|2026 GMC Yukon
Confirmed Sales Customer
4/27/2026
Justin was pleasant and knowledgeable . We found the vehicle we wanted. All of the staff were frienly and may the buying experience painless and low stress! They even delivered the vehicle to our door!
ERIC PHILLIPS
4/27/2026
Maria, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! If you have any further questions, please give us a call. We're always happy to help!
BILOXI, MS
EDWARD S|2026 Buick Envista
Confirmed Sales Customer
5/22/2026
Leon Denson is our go to guy. We bought the new Buick Envista which I really wanted last year after my accident but we got the Buick Encore instead because of the price. The dealership sent me an email about a special offer for the Envista. We went up to the dealership and got the car. Great deal, good price, and Bill Smith’s staff are great people to do business with.
LEON DENSON
5/23/2026
Edward, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
CULLMAN, AL
Alex W|2025 GMC Canyon
Confirmed Service Customer
3/17/2026
Kennedy at the service department got everything i asked for knocked out, truck looks great, and I even had a loaner while the work was getting done.
3/18/2026
Alex, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
HANCEVILLE, AL
Brittany H|2026 GMC Yukon
Confirmed Sales Customer
3/23/2026
Could not have been happier from start to finish. Nick was amazing!
NICHOLAS CROTWELL
3/25/2026
Thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
DECATUR, AL
Dineshkuma P|2026 GMC Sierra 1500
Confirmed Sales Customer
3/26/2026
quick respose and good price . on sales department chris help me and explain good.
CHRIS LOGAN
3/29/2026
We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
MONTGOMERY, AL
Michael G|2020 GMC 1500 Sierra
Confirmed Service Customer
3/31/2026
Fast and courteous service!
4/1/2026
Michael, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
CRANE HILL, AL
BRIAN M|2026 GMC Sierra 1500
Confirmed Sales Customer
4/13/2026
Quick and easy
CLETUS FITZGERALD
4/13/2026
Brian, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
DECATUR, AL
RUDGERAY G|2026 GMC Sierra 1500
Confirmed Sales Customer
4/20/2026
Curtis was very pleasant and helpful. He made sure that we were aware of any and everything we needed to know. The finance guy(can’t remember his name) was very pleasant. He helped us out in a very timely manner. Everyone that we can in close contact was very polite.
KURTIS BRAWNER
4/21/2026
We're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HELENA, AL
LETSON M|2026 GMC Sierra 1500
Confirmed Sales Customer
4/25/2026
Matt and Nick were very helpful and made my buying experience quick and easy.
NAUVOO, AL
William H|2024 GMC Sierra 1500
Confirmed Service Customer
5/21/2026
Brought my truck in for an oil change and they found some issues that made the truck unsafe to drive. Glad yall had my back.
KEITH K
5/22/2026
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MOULTON, AL
JASON S|2026 GMC Yukon
Confirmed Sales Customer
5/25/2026
Ryan Sullen was exceptional at helping us find out perfect vehicle, a beautiful 2026 Yukon Denali ultimate. He helped us secure our desired trim and color as a new factor build. He communicated with us throughout the process and earned my trust. The price was better than basically all competitors. And to know we were able to buy it local was the cherry on top. Well done! Will highly consider Bill Smith GMC and Ryan Sullen with our next purchase.
RYAN SULLINS
5/26/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
DECATUR, AL
Amanda C|2024 GMC Yukon
Confirmed Service Customer
4/16/2026
The staff is always kind and courteous
NOAH N
4/17/2026
Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
CORINTH, MS
JORDAN A|2026 GMC Acadia
Confirmed Sales Customer
4/21/2026
Chris Logan was very helpful and patient with us in our buying process
CHRIS LOGAN
4/22/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
CULLMAN, AL
Carl N|2026 GMC Sierra 2500 HD
Confirmed Service Customer
4/27/2026
Easy check in and not a long wait. Everyone was courteous and helpful
KENNEDY K
4/27/2026
Carl, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
CULLMAN, AL
FARRIS W|2026 GMC Yukon
Confirmed Sales Customer
4/27/2026
We had a great experience with Bill Smith GMC! Justin Brummett was our salesperson and took care of us!
JUSTIN BRUMMETT
4/27/2026
Farris, we are so happy to read such a great review about Bill Smith Buick-GMC, INC.! We're looking forward to your next visit with us!
VESTAVIA HILLS, AL
JOHN B|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
4/27/2026
Very great experience. Easy, no hassle, no back and forth. Y’all didn’t have the truck I wanted but went to Georgia to get it and I picked it up the same day. My salesman Johnny Beckman was great and answered all of my questions. I will be back.
JOHN BECKMANN
4/27/2026
We appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SPRINGVILLE, AL
ALISA F|2026 Buick Encore GX
Confirmed Sales Customer
4/27/2026
I called and spoke with Leon on Thursday afternoon and he confirmed that the vehicle I was interested in was on the lot, held it for me to come and check it out Friday morning. He provided excellent customer service and was a true pleasure to work with. From the first call to finalizing the purchase, I have no complaints and will be recommending Bill Smith to all that are looking to purchase a vehicle!
LEON DENSON
4/28/2026
We're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Thanks for the recommendation, and have an amazing day!
ATHENS, AL
RICHARD M|2026 GMC Sierra 1500
Confirmed Sales Customer
5/27/2026
Leon was phenomenal. Easy to work with and very accommodating. We will definitely be back!
LEON DENSON
5/28/2026
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
MONTGOMERY, AL
Kenneth K|2024 GMC Yukon
Confirmed Service Customer
5/27/2026
clean waiting area and polite service
KENNEDY K
5/28/2026
We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
DECATUR, AL
SANTIAGO G|2026 Buick Encore GX
Confirmed Sales Customer
5/28/2026
It was great and easy
REESE HARBISON
5/29/2026
We really appreciate your feedback! Thank you, and have a fantastic day!
HUNTSVILLE, AL
William M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
4/20/2026
Great , all the employees are very helpful.
KENNEDY K
4/21/2026
William, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DECATUR, AL
Jim S|2025 GMC Sierra 1500
Confirmed Service Customer
5/1/2026
Great experience
UNIONTOWN, AL
KYLE M|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
5/27/2026
Best car buying experience of my life. Easy negotiations, fair price. Easy pick up
REESE HARBISON
5/27/2026
Kyle, thank you for sharing your positive experience! We look forward to your next visit! Take care!
HANCEVILLE, AL
MARIA W|2026 GMC Yukon
Confirmed Sales Customer
5/29/2026
Great communication and easy purchase!
WILSONVILLE, AL
KEITH L|2026 GMC Yukon
Confirmed Sales Customer
4/11/2026
Wonderful experience! Just went above and beyond to make the whole process easy.
ERIC PHILLIPS
4/13/2026
We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SPRUCE PINE, AL
CAROLYN D|2026 Buick Encore GX
Confirmed Sales Customer
4/19/2026
Everyone was very nice to me especially Reece Harbison and I appreciate it so much. Thank
REESE HARBISON
4/20/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CULLMAN, AL
BENJAMIN C|2026 Buick Encore GX
Confirmed Sales Customer
4/22/2026
Great customer service. Always professional and informative.
LEON DENSON
4/22/2026
Benjamin, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
CULLMAN, AL
Angela L|2026 Buick Enclave
Confirmed Service Customer
4/6/2026
Excellent service from start to finish and Kennedy was great with communication throughout the entire process!! Top notch customer service.
KENNEDY K
4/7/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EVA, AL
DEWEY H|2026 GMC Sierra 2500HD
Confirmed Sales Customer
4/6/2026
I have bought vehicles from many dealerships, but Bill Smith GMC outshines them all. Everyone was friendly, trusting and trustworthy.
JOHN BECKMANN
4/7/2026
We're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.
DECATUR, AL
Karen G|2023 GMC Acadia
Confirmed Service Customer
4/6/2026
I was welcomed as I came into the service area. Work with completed promptly.
KEITH K
4/7/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ARLEY, AL
MICHAEL W|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
4/16/2026
Everyone was great! Ryan was a great salesman!
RYAN SULLINS
4/17/2026
Michael, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
MADISON, AL
JIMMIE R|2026 GMC Sierra 1500
Confirmed Sales Customer
4/26/2026
Jacob Tyler was a great help ,great experience, the sales manager was also great.
JACOB TYLER
4/27/2026
Jimmie, thank you for your kind review; we are happy to pass along your comments to Jacob here at Bill Smith Buick-GMC, INC.! If you have any further questions, please don't hesitate to reach out!
TOWN CREEK, AL
Mitch J|2023 Buick Encore GX
Confirmed Service Customer
4/30/2026
I was very pleased with how fast they repaired my vehicle. They were very friendly and helpful. I would recommend Bill Smith Buick GMC to anyone who needs a new vehicle and if they need service on their vehicle. They respect their customers very highly.
KENNEDY K
4/30/2026
Mitch, we are very happy to have provided you with such a positive experience! We are more than happy to assist you if anything else comes up. Take care!
29486CULLMAN, AL
Doris H|2023 Buick Encore GX
Confirmed Service Customer
5/22/2026
I have no complaints. They had my car serviced in short time.
NOAH N
5/24/2026
Doris, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
CULLMAN, AL
TRINA C|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
5/22/2026
They are always the Best Customer Service and attention to detail. Tyler Rolo is Awesome and Reese Harbison first time I met him he did really good also and Wayne came out to greet me again as he did back in 2024 when I purchased my last vehicle from you guys.
REESE HARBISON
5/23/2026
Trina, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
TRENTON, GA
Emily S|2024 Buick Envista
Confirmed Service Customer
5/27/2026
I always have to call to check when parts are in. Never get notified without calling.
NOAH N
5/28/2026
Thank you; we appreciate your feedback! We'd like the opportunity to turn your experience around. Please reach out to us at (256) 338-2884 at your earliest convenience to discuss how we can turn this experience into a positive one.
CULLMAN, AL
JESUS C|2026 GMC Sierra 1500
Confirmed Sales Customer
5/30/2026
Very easy and gratifying Experience! Thank you Nickoles for all your support and dedication throughout the process. May God bless and favor your every situation!!
NICHOLAS CROTWELL
5/30/2026
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PACE, FL
ANDREW C|2026 Buick Encore GX
Confirmed Sales Customer
6/1/2026
Nic and the team were awesome.
CULLMAN, AL
Courtney J|2025 Buick Envision
Confirmed Service Customer
6/1/2026
Excellent customer service highly recommend
MCCALLA, AL
DARYL H|2026 GMC Sierra 1500
Confirmed Sales Customer
4/15/2026
Helpful staff, quick response and very easy process to complete purchase.
KURTIS BRAWNER
4/16/2026
Daryl, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HAYDEN, AL
PETER S|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
4/30/2026
Kyle and Ryan made it easy.
RYAN SULLINS
5/1/2026
We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
ATHENS, AL
Gilmer N|2026 GMC Sierra 1500
Confirmed Service Customer
5/22/2026
Everyone was great! Parts and service!
NOAH N
5/23/2026
Gilmer, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
MOUNTAIN BROOK, AL
RONNIE W|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
5/29/2026
Always a pleasure to work with Justin and kyle. Never feel rushed. They always take care of me.Thats why ive bought 8 vehicles from Bib Smith
CULLMAN, AL
CURTIS R|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
5/29/2026
Brilliant
STARKVILLE, MS
Charles D|2018 GMC 1500 Sierra
Confirmed Service Customer
5/29/2026
Kennedy was very helpful!
CULLMAN, AL
Larry D|2026 GMC Sierra 1500
Confirmed Service Customer
5/30/2026
My vehicle got put in the shop quickly to be looked at and repaired in a timely matter.
CULLMAN, AL
TIMOTHY B|2026 GMC Acadia
Confirmed Sales Customer
5/26/2026
No hassle with the best price up front. Courteous and helpful sales and financial staff. They beat all of the other dealers throughout Florida and Alabama for my last two purchases. I will definitely keep using this dealership and highly recommended for anyone that’s looking for the best price without the hassle.
CLETUS FITZGERALD
5/26/2026
Timothy, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
SAMSON, AL
RANDERSON S|2026 GMC Sierra 1500
Confirmed Sales Customer
6/1/2026
Ryan made the buying process quick and easy. I will definitely buy from Bill Smith GMC again.
GEORGETOWN, SC
MATTHEW R|2026 GMC Sierra 1500
Confirmed Sales Customer
6/1/2026
Leon was great. Quick and painless.
MT. JULIET, TN