Our Reviews

Gene R|2026 GMC Sierra 1500

Confirmed Sales Customer

9/8/2025

Fantastic

CHRIS LOGAN

9/9/2025

Gene, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Tommy T|2025 GMC Terrain

Confirmed Service Customer

9/10/2025

Very kind, friendly, attentive to our needs. Great service.

9/11/2025

Tommy, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

CARBON HILL, AL

Jeremy R|2025 GMC Sierra 1500

Confirmed Sales Customer

9/14/2025

Super happy with the customer service at bill smith my salesman Justin Brummett was upfront from the beginning and did not hesitate to get back to me on any question I ever had. They were super quick with the process and found exactly what I needed and we got the job done. Can’t wait for my wife to get a new car and experience the process at Bill Smith again!

JUSTIN BRUMMETT

9/15/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

MOULTON, AL

Michael F|2025 GMC Sierra 1500

Confirmed Sales Customer

9/14/2025

The dealership made buying a truck easy

RYAN SULLINS

9/15/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

MOULTON, AL

Kevin T|2025 GMC Sierra 1500

Confirmed Sales Customer

9/16/2025

I had a very pleasant experience with purchasing a new truck. Everything from sales to finance was excellent and I left very satisfied with the experience!

ERIC PHILLIPS

9/17/2025

Kevin, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NORTHPORT, AL

Carl H|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

9/23/2025

My wife and I purchased a new truck on sat sept. 23. We were really appreciative and surprised at how we were treated. This was a great buying experience for us. No pressure at all and Cletus our salesman was very patient and extremely knowledgeable about the specs of the trucks that I was interested in. Also, Kyle, our finance guy was awesome to work with! He tried to assist us with our purchase and we appreciated all of his efforts. We have been, and will continue to tell all of our friends and family what a great dealership experience we had. We will send them to Cletus. Thank you, Carl Herring 256 777 1408 cell

CLETUS FITZGERALD

9/24/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Bill Smith Buick-GMC, INC. and we hope to see you again.

Business Response

HAZEL GREEN, AL

William E|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

9/15/2025

The most efficient, flawless vehicle purchase I’ve ever experienced. Staff was very helpful, friendly and no nonsense. Great job!

SCOTT MOTES

9/16/2025

William, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

TUSCALOOSA, AL

Joel M|2025 GMC Sierra 1500

Confirmed Service Customer

9/17/2025

Everything at Bill Smith was great. I had a problem with the online appointment,

9/17/2025

Joel, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Decatur, AL

Karen T|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

9/17/2025

The easiest buying experience we have had, ever.

SCOTT MOTES

9/17/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HAZEL GREEN, AL

Larry Q|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

9/22/2025

Had two problems. Water pump replaced with no problems. Information center blacks out intermittently. Also drops sync with phone which is a safety factor. Second time for service and is continuing with same problem.

9/23/2025

Larry, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (256) 338-2884 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

Cullman, AL

Cody D|2025 Buick Envista

Confirmed Sales Customer

9/29/2025

Was in and out under an hour!

ERIC PHILLIPS

9/30/2025

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

CULLMAN, AL

Lori M|2026 GMC Yukon

Confirmed Sales Customer

9/23/2025

Everyone was great!

CLETUS FITZGERALD

9/24/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SPARTA, TN

George L|2026 GMC Canyon

Confirmed Sales Customer

9/25/2025

Easy, low pressure purchase made it a pleasant experience.

RYAN SULLINS

9/28/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOOVER, AL

Lonnie M|2025 GMC Sierra 1500

Confirmed Sales Customer

9/29/2025

The process was very quick and uneventful.

ERIC PHILLIPS

9/30/2025

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MADISON, AL

Gary N|2024 GMC Sierra 2500 HD

Confirmed Service Customer

10/9/2025

Service department got me in early and was able to complete the work early and get me on my way.

10/11/2025

Gary, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

Somerville, AL

Tara T|2018 GMC 1500 Sierra

Confirmed Service Customer

10/13/2025

Good communication

10/14/2025

Tara, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

CULLMAN, AL

Michael S|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

9/18/2025

Great experience with everyone involved.

AARON COFFEY

9/19/2025

Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SENATOBIA, MS

Tracy H|2025 GMC Sierra 1500

Confirmed Sales Customer

9/24/2025

Everyone was very helpful and offered me a great deal!

CLETUS FITZGERALD

9/25/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

CRANE HILL, AL

Joseph R|2025 GMC Sierra 1500

Confirmed Sales Customer

9/24/2025

Short sweet and self explanatory

ERIC PHILLIPS

9/25/2025

Joseph, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

BERRY, AL

Robert G|2026 GMC Sierra 1500

Confirmed Sales Customer

10/8/2025

I’m have developed a relation with my salesman Tyler Rollo in this past year. He makes the transaction so easy. All the guys GM and finance guys as well. It’s nice to have a dealership that looks after its customers. I drive a great deal for work and I need a truck I can depend on.

TYLER ROLLO

10/10/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CRANE HILL, AL

Ansley G|2026 Buick Encore GX

Confirmed Sales Customer

10/12/2025

Leon was very helpful!

LEON DENSON

10/13/2025

Ansley, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ELKMONT, AL

Ashley B|2025 GMC Yukon

Confirmed Sales Customer

10/27/2025

We loved our salesman Ryan Sullins. He knew we didn’t have much time & made it happen. We were in and out with exactly what we wanted. We will definitely be back!

RYAN SULLINS

10/27/2025

Ashley, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Business Response

WETUMPKA, AL

Tim B|2026 Buick Enclave

Confirmed Sales Customer

10/27/2025

Paul got me what I wanted. He made it work

PAUL SCHAFFER

10/27/2025

Tim, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Business Response

CULLMAN, AL

Timothy M|2025 GMC Sierra 1500

Confirmed Service Customer

9/19/2025

Everything was very good. I was in and out in a timely manner.

9/22/2025

Timothy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

Town Creek, AL

Jared S|2026 GMC Sierra 1500

Confirmed Sales Customer

9/19/2025

Scott Motes was my sales person and he was excellent. I have known Scott for many years and working with him on this purchase was seamless. The finance manager, Kyle, was great. We weren't at a monthly payment that I felt comfortable with but Kyle and Scott made it happen. Jeff Crider was involved, I'm sure, so a big thanks to the entire team. Overall, my experience at Bill Smith was outstanding.

SCOTT MOTES

9/22/2025

Jared, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CULLMAN, AL

Gregory H|2025 GMC Acadia

Confirmed Sales Customer

9/26/2025

Kainan Smith was exceptional to work with. He truly wanted to be sure our buying experience was top notch.

KAINAN SMITH

9/29/2025

Gregory, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. We sincerely value your business and look forward to your next visit!

Nick M|2026 GMC Sierra 1500

Confirmed Sales Customer

10/3/2025

Easy to deal with; best car buying experience ever.

RYAN SULLINS

10/6/2025

Nick, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LEXINGTON, KY

Terry L|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/3/2025

Excellent service thanks KENNEDY

10/6/2025

Terry, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Morris, AL

Bethany W|2025 GMC Terrain

Confirmed Sales Customer

10/15/2025

Ryan was so helpful and made the buying process very simple

RYAN SULLINS

10/16/2025

Bethany, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

CLEVELAND, AL

James G|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

10/28/2025

Everything went good

JACOB TYLER

10/29/2025

James, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CHELSEA, AL

Carol C|2022 GMC Acadia

Confirmed Service Customer

10/28/2025

I registered online and it did not show up on their side. They still worked me in and were very apologetic. The service department is also very friendly.

10/29/2025

Carol, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.

Business Response

Cullman, AL

Trey D|2025 GMC Yukon

Confirmed Sales Customer

9/9/2025

Typically, we find the car buying experience to be annoying, but our experience with Bill Smith was very pleasant.

ERIC PHILLIPS

9/10/2025

Trey, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HUNTSVILLE, AL

Phillip L|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

9/24/2025

Fast and smooth. Great experience

KAINAN SMITH

9/25/2025

Phillip, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HUNTSVILLE, AL

Carl C|2026 GMC Acadia

Confirmed Sales Customer

9/24/2025

This has been a completely online experience so far. the sales representative, Nicholas was very helpful in putting this deal together and continues to follow-up with helping get the car delivered. the finance representative has been very punctual and helpful with paperwork. would recommend these 2 gentlemen to anyone wanting to purchase a GMC product.

NICHOLAS CROTWELL

9/25/2025

We're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Thanks for the recommendation, and have an amazing day!

Business Response

CORINTH, MS

Scott F|2026 Buick Encore GX

Confirmed Sales Customer

10/8/2025

Scott Mote’s was my salesman he did a good job communicating with me and handling my sale over the phone. Very polite and helpful.

SCOTT MOTES

10/11/2025

Scott, we're happy to hear you had such a positive experience with Scott! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MOODY, AL

Sean S|2025 GMC Sierra 1500

Confirmed Service Customer

10/17/2025

The service representative went above and beyond answering several questions and explaining the details. My original salesman also provided answers for my future purchase options within the next year

10/20/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!

Business Response

ATHENS, AL

Clyde L|2013 GMC Terrain

Confirmed Service Customer

10/27/2025

Good so far. If I don’t have any more problems.

10/27/2025

Clyde, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CULLMAN, AL

Javaughn H|2025 Buick Encore GX

Confirmed Service Customer

10/29/2025

Always a joy when visiting the dealership the work was done swiftly and properly I have definitely found my forever place thank you for always taking care of my needs and always being polite

10/31/2025

Javaughn, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. We sincerely value your business and look forward to your next visit!

Business Response

HANCEVILLE, AL

Thomas F|2025 GMC Sierra 1500

Confirmed Sales Customer

9/9/2025

Chris Logan made the process very easy and smooth

CHRIS LOGAN

9/10/2025

Thomas, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BIRMINGHAM, AL

Terry L|2020 GMC 1500 Sierra

Confirmed Service Customer

9/12/2025

Absolutely the very best of any dealership I have dealt with. I have dealt with quite a few, Terry

9/15/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

Morris, AL

Michael M|2026 Buick Enclave

Confirmed Sales Customer

9/28/2025

Had purchased a truck 5 years ago and happy to see the same sales person ( Chris Logan) was still there. Haven’t picked up the new car yet but will next Friday. We are from Florida and the dealer fees here are ridiculous. Didn’t like the new ones at this dealer either. Paid $499 before now $799. Again ridiculous for paperwork.

CHRIS LOGAN

9/30/2025

Michael, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (256) 338-2884 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

SUMMERFIELD, FL

Thomas R|2025 GMC HUMMER EV SUV

Confirmed Service Customer

10/19/2025

Excellent customer service and communication

10/20/2025

Thomas, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

Irondale, AL

Michael M|2026 GMC Sierra 1500

Confirmed Sales Customer

10/30/2025

Fast hassle-free transaction & delivery

PAUL SCHAFFER

11/1/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

OOLTEWAH, TN

Gregory C|2024 GMC Canyon

Confirmed Service Customer

10/30/2025

Service department is always very professional and efficient.

11/2/2025

Gregory, thank you for choosing Bill Smith Buick-GMC, INC. as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BIRMINGHAM, AL

Franklin S|2023 GMC Sierra 2500 HD

Confirmed Service Customer

11/4/2025

Great staff, Kind and courteous, pleasure to do business with. Franklin Smithson Cullman Truck Sales.

11/5/2025

Franklin, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC. We can't wait to see you again, have a great day.

Business Response

CULLMAN, AL

Daniel C|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

10/14/2025

Quick and easy

JUSTIN BRUMMETT

10/15/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MADISON, AL

Phillip N|2026 GMC Sierra 2500 HD

Confirmed Service Customer

10/17/2025

Sales and service departments are very good!

10/20/2025

Phillip, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

Cullman, AL

Robert P|2026 Buick Encore GX

Confirmed Sales Customer

10/24/2025

Treated very nice. Process went fast and efficiently.

JACOB TYLER

10/27/2025

Robert, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARRIOR, AL

Amy Y|2023 GMC Sierra 1500

Confirmed Service Customer

10/25/2025

I'm from Destin and called about a recall and Full Service for my vehicle. They expedited a Service appointment and got me in and out very quickly and easily. It was a Great experience. Friendly staff and nice facility. I'll never buy a vehicle anywhere else.

10/27/2025

Amy, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DESTIN, FL

Hector G|2026 GMC Terrain

Confirmed Sales Customer

10/30/2025

Chris was very helpful and easy to work with

CHRIS LOGAN

11/2/2025

Hector, we are very happy to have provided you with such a positive experience! Thank you again for choosing Bill Smith Buick-GMC, INC. and we hope to see you again.

Business Response

CULLMAN, AL

Kimberleig L|2025 Buick Envista

Confirmed Sales Customer

10/31/2025

Kainan was so nice and helpful. He really made the experience fast and easy.

KAINAN SMITH

11/3/2025

Kimberleig, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

HUNTSVILLE, AL

Kenneth B|2026 GMC Sierra 1500

Confirmed Sales Customer

10/31/2025

Everyone was attentive to our needs. Ryan was extremely knowledgeable and patient to answer every question we had. Having visited a multitude of dealerships trying to determine what vehicle best met our needs, Ryan was one of two sales consultants that could answer all of our questions.

RYAN SULLINS

10/31/2025

Kenneth, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CULLMAN, AL

Anthony S|2026 GMC Sierra 1500

Confirmed Sales Customer

11/6/2025

Ryan the salesman was so helpful

RYAN SULLINS

11/7/2025

Anthony, thank you for your kind review; we are happy to pass along your comments to Ryan here at Bill Smith Buick-GMC, INC.! We hope you have a great day!

Business Response

NEW HOPE, AL

Mitch M|2024 GMC Yukon

Confirmed Service Customer

9/11/2025

Great speedy oil and fuel filter service.

9/14/2025

Mitch, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOUSTON, AL

James B|2025 GMC Acadia

Confirmed Service Customer

10/10/2025

Good

10/12/2025

James, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

Bremen, AL

Cathy C|2025 GMC Sierra 1500

Confirmed Sales Customer

10/11/2025

Everyone at Bill Smith is friendly and helpful, especially Nick. Not only was he readily available, but he worked hard to get us the best deal on the truck we wanted.

NICHOLAS CROTWELL

10/13/2025

Cathy, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CRESTVIEW, FL

John M|2026 GMC Sierra 1500

Confirmed Sales Customer

10/17/2025

Kainan Smith did an excellent job.

KAINAN SMITH

10/19/2025

John, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HALEYVILLE, AL

Mitchell M|2026 Buick Enclave

Confirmed Sales Customer

10/24/2025

I am very happy with my new car purchase process

PAUL SCHAFFER

10/26/2025

Mitchell, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

CULLMAN, AL

Reggie L|2025 GMC Sierra 2500 HD

Confirmed Service Customer

10/29/2025

Very professional and courteous

11/1/2025

Reggie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

McCalla, AL

Heather B|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

10/29/2025

Fast, Smooth and Easy. Cletus was patient even when I wasn't sure we would end up buying a GMC or not.

CLETUS FITZGERALD

11/1/2025

Heather, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CULLMAN, AL

Earl W|2026 GMC Sierra 1500

Confirmed Sales Customer

11/24/2025

It was a good experience

CHRIS LOGAN

11/25/2025

Earl, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HAZEL GREEN, AL

James A|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

11/24/2025

The salesperson was very helpful and polite they answered all my questions to my satisfaction in a timely manner and treated me with respect, I will be telling everyone about my experience. Thank You Bill Smith GMC!

AARON COFFEY

11/25/2025

James, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LOGAN, AL

Mark W|2025 GMC Sierra 2500 HD

Confirmed Service Customer

11/5/2025

Everything good

11/5/2025

Mark, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

Arley, AL

Patricia P|2023 Buick Encore GX

Confirmed Service Customer

11/7/2025

They were pleasant to deal w

11/8/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HANCEVILLE, AL

Billy T|2026 Buick Envista

Confirmed Service Customer

11/7/2025

My car had an engine light come on which is brand new. I found to be odd, but they came and brought me a courtesy car 50 miles from the dealership and dropped it off here took my car with him, fixed it in one day and had me ready to go to the very next day I went to pick my car up very happy.

11/9/2025

Billy, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

GARDENDALE, AL

Stephen D|2024 GMC Canyon

Confirmed Service Customer

11/17/2025

Always courteous and fast. Great service so I don’t mind the drive.

11/18/2025

Stephen, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Cleveland, AL

Shayla W|2024 GMC Sierra 1500

Confirmed Service Customer

11/19/2025

They got me right in and done in a timely manner. Kennedy griffin is always very professional.

11/21/2025

Shayla, Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

VINEMONT, AL

Tim L|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

11/21/2025

Ive bought 5 GMC Denali 2500 from Bobby D and Kyle and Wayne I’m very appreciative of the fast service I get every time . Very professional and nice can’t beat those guys at all

BOBBY SHADDEN

11/24/2025

Tim, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RAINBOW CITY, AL

Wilton R|2025 GMC Sierra 1500

Confirmed Service Customer

11/21/2025

The dealership employees were warm and cordial.

11/24/2025

Wilton, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Huntsville, AL

Charles H|2023 Buick Enclave

Confirmed Service Customer

11/26/2025

My experience with. Bill Smith was excellent.

11/27/2025

Charles, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BREMEN, AL

Greg V|2023 GMC Sierra 1500

Confirmed Service Customer

11/1/2025

rotate and balance, had some vibration

11/3/2025

Greg, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

CULLMAN, AL

Kaytlynn T|2021 GMC Acadia

Confirmed Service Customer

11/5/2025

I requested when I scheduled my appointment that I would need a loaner for the day, upon arrival the service guy said they didn't have one. This is the 2nd time I asked for a rental at appointment scheduling and was let down both times. Asked how long the recall would take and was told 1.5hr.. it took 30 minutes which makes me question if completed correctly. Not sure I'll come back

11/6/2025

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (256) 338-2884 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

Blountsville, AL

Carol C|2022 GMC Acadia

Confirmed Service Customer

11/14/2025

Everyone is always very pleasant.

11/16/2025

Carol, we are very happy to have provided you with such a positive experience! Thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again.

Business Response

CULLMAN, AL

Thomas W|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

11/21/2025

Matt was a huge help, explaining questions about towing, features and savings. He was pleasant and professional!

MATTHEW BAILEY

11/23/2025

Thomas, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HUNTSVILLE, AL

Kyle M|2026 GMC Sierra 2500 HD

Confirmed Service Customer

11/21/2025

Everything went well was told what the problem was and it was fixed when they said it would be.

11/23/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Haleyville, AL

Remona R|2020 GMC 1500 Sierra

Confirmed Service Customer

11/21/2025

Bill Smith GMC Service Dept is excellent..so clean..so friendly, professional & efficient!

11/23/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DECATUR, AL

William C|2023 GMC Sierra 1500

Confirmed Service Customer

11/26/2025

Outstanding! Our service writer was very knowledgeable, helpful, and concerned for our needs. Had us repaired and back on the street in the same amount of time other dealerships have you waiting to sign in!

11/26/2025

William, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Cape Coral, FL

Steven S|2026 GMC Yukon XL 1500

Confirmed Sales Customer

12/2/2025

My experience with the Bill Smith Team was absolutely fantastic! I got the best deal on the vehicle i wanted, was given the max on my trade in vehicle, and the customer service and staff were totally amazing to every detail!. My sales person Mr. Cletus Fitzgerald was the absolute best that I have ever worked with on a vehicle purchase! I highly recommend this dealership to be the best from Georgia to Mississippi!!! They cover it all, selection of inventory, best prices, and amazing customer service!!!

CLETUS FITZGERALD

12/3/2025

Steven, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Thanks for the recommendation, and have an amazing day!

Charles B|2026 GMC Sierra 1500

Confirmed Sales Customer

10/23/2025

Quick and easy

LEON DENSON

10/25/2025

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

HALEYVILLE, AL

Karen T|2025 GMC Acadia

Confirmed Sales Customer

10/23/2025

Scott Motes is a god send. He was extremely helpful and patience of a saint.

JACOB TYLER

10/25/2025

Karen, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We look forward to your next visit! Take care!

Business Response

HAZEL GREEN, AL

Cornelia C|2025 GMC Terrain

Confirmed Sales Customer

11/3/2025

The sales person was very polite and very helpful with helping my mom pick out her car.

CHRIS LOGAN

11/4/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TONEY, AL

Scott P|2026 GMC Canyon

Confirmed Sales Customer

11/7/2025

My Husband and I had the best experience from the time we stepped foot onto the lot, we had the best Salesman. Scott wasn’t pushy, he listened to what we wanted and let me figure out what truck I liked the best without rushing me. Everyone we dealt with was so friendly and honest, you made a stressful day turn into a great experience!!! You have a customer for life and we will absolutely send friends and Family your way. P.S. your dealership is a place I’d love to work for, great place!!!!

SCOTT MOTES

11/9/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BREMEN, AL

Tim C|2026 Buick Enclave

Confirmed Sales Customer

11/11/2025

Top notch!

CHRIS LOGAN

11/12/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LIVINGSTON, AL

James W|2026 GMC Acadia

Confirmed Sales Customer

12/4/2025

Had a great experience there with them.

NICHOLAS CROTWELL

12/4/2025

James, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ATTALLA, AL

Richard E|2024 GMC Sierra 1500

Confirmed Service Customer

12/15/2025

It’s always great experience at bill smith

12/16/2025

Richard, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

Cullman, AL

Herbert C|2025 GMC Sierra 2500 HD

Confirmed Service Customer

12/18/2025

I was a "work-in" oil change/tire rotation and general once over. Was quickly met on arrival, timely worked in for service and cordially on my way. This was my 5th time in for service of some sort and the service team has always been most accommodating, timely and complete.

12/19/2025

Herbert, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CULLMAN, AL

Richard E|2026 GMC Sierra 1500

Confirmed Sales Customer

11/26/2025

Nicholas was knowledgeable and patient to help us make the right decision.

NICHOLAS CROTWELL

11/27/2025

Richard, thank you for your kind review; we are happy to pass along your comments to Nicholas here at Bill Smith Buick-GMC, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FLORENCE, AL

Michael W|2025 GMC Sierra 1500

Confirmed Service Customer

12/2/2025

The entire sales team was great to work with; especially the salesman who handled our new truck purchase. I will recommend this dealership to friends and family.

12/3/2025

Michael, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LOGAN, AL

Faith H|2016 GMC Yukon

Confirmed Service Customer

12/5/2025

Very courteous and I never have a long wait!

12/7/2025

Faith, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

TRINITY, AL

Adam D|2026 GMC Yukon XL 1500

Confirmed Sales Customer

12/11/2025

Matt was great to work with!

MATTHEW BAILEY

12/12/2025

Adam, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FALKVILLE, AL

Alan C|2024 GMC Acadia

Confirmed Service Customer

12/11/2025

GMC Acadia was at dealership for one month due to part issues on radiator/hoses/fittings. First part failed after it was installed not sure if GM did a redesign on second replacement part, sure hope so, dealer was not sure. This car is barely a year old with 18,000 miles. Second issue was brake wear indicator on front pads read 18%, was told it had been reset to more accurate setting, when leaving noticed it still read 18% went back in told advisor, he took it back in and said it would be rechecked, waited about 45 minutes was told it had been recalibrated so it would give correct reading, car still had 18%, advisor said maybe it would have to be driven some to reset. Just drove from dealership to my home about one hour approx 60 miles, still has 18% on front pads indicator. Very frustrating.

12/12/2025

Alan, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (256) 338-2884 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

VESTAVIA HILLS, AL

Clinton D|2025 GMC Sierra 1500

Confirmed Service Customer

12/16/2025

Polite and timely

12/18/2025

Clinton, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

ATHENS, AL

Stephen J|2026 GMC Sierra 1500

Confirmed Sales Customer

12/19/2025

Quick and easy to deal with.

KAINAN SMITH

12/21/2025

Stephen, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

VESTAVIA HILLS, AL

Brian T|2026 GMC Yukon

Confirmed Sales Customer

11/10/2025

Justin was kind, professional, and a huge help throughout the process. He was knowledgeable and had zero problem answering all the questions I had. He didn’t once get frustrated with my lack of decision making either. I would 10/10 buy from this dealer/salesman again!

JUSTIN BRUMMETT

11/10/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

ELDRIDGE, AL

Allen J|2025 GMC Sierra 2500 HD

Confirmed Service Customer

11/10/2025

Great people to do business with. A+

11/11/2025

Allen, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

Madison, AL

Gregory M|2026 GMC Sierra 1500

Confirmed Sales Customer

11/10/2025

One of the best car buying experiences I've had - Nicholas made it super easy. Doing everything from 60 miles away and just hopping in and swapping trucks was great. A+

NICHOLAS CROTWELL

11/11/2025

Gregory, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOOVER, AL

Whitney A|2023 GMC Canyon

Confirmed Service Customer

11/18/2025

I am going to Toyota

11/20/2025

We truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (256) 338-2884 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

CULLMAN, AL

Clint N|2026 GMC Sierra 1500

Confirmed Sales Customer

11/24/2025

Quick, easy and no pressure. Documents took lest than 15min. Salesman answered all questions from me and my family

KAINAN SMITH

11/25/2025

Clint, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HELENA, AL

Daniel B|2026 GMC Sierra 1500

Confirmed Sales Customer

11/25/2025

Had a good experience. Helpful knowledgeable staff.

TYLER ROLLO

11/25/2025

Daniel, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SUMMERTOWN, TN

Steven S|2026 GMC Sierra 1500

Confirmed Service Customer

12/17/2025

Prompt, friendly service. Great people to work with.

12/18/2025

Steven, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CULLMAN, AL

Carol G|2026 Buick Encore GX

Confirmed Sales Customer

12/19/2025

Adam was my salesman. He went above and beyond. They were very quick and it was the best car buying experience I’ve ever had.

ADAM MCGEE

12/21/2025

Carol, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FALKVILLE, AL

Charles H|2023 GMC Acadia

Confirmed Service Customer

9/29/2025

oil change and tire rotation. Handle in very reasonable time. I told him to check driver side seat for possible weak spot in covering when I first went in, but I think he forgot. But I asked him again at checkout and he went out and checked the area.

9/30/2025

Charles, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Cullman, AL

Sharon L|2026 Buick Enclave

Confirmed Sales Customer

10/14/2025

Excellent, First class treatment!

HOUSE

10/15/2025

Sharon, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BALDWYN, MS

Peyton S|2025 GMC Sierra 1500

Confirmed Sales Customer

10/24/2025

I could not have been more pleased with my experience at Bill Smith GMC Buick. Going into the dealership i had no expectations other than dread. However, Nichalas Crotwell was very attentive to what I was trying to achieve and was extremely helpful in me meeting my goals with a new vehicle purchase. From my trade-in to getting me in a new vehicle at my price point, I was extremely satisfied. Everyone i interacted with at the dealership was extremely professional. Thank you!

NICHOLAS CROTWELL

10/26/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MOUNTAIN BRK, AL

Brad P|2025 Buick Envista

Confirmed Sales Customer

10/24/2025

Very easy people to talk to. They were also knowledgeable about any questions we had.

RYAN SULLINS

10/26/2025

Brad, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FAYETTE, AL

Michael H|2025 GMC Sierra 1500

Confirmed Service Customer

11/25/2025

Service time

11/26/2025

Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOOVER, AL

Michael H|2026 GMC Sierra 1500

Confirmed Service Customer

12/4/2025

The whole group from the shop to the showroom are wonderful people.Not satisfied they will make it right.

12/5/2025

Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

Cullman, AL

Adrienne T|2026 GMC Yukon

Confirmed Sales Customer

12/4/2025

Top Notch Dealership

KAINAN SMITH

12/5/2025

Adrienne, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ROGERSVILLE, AL

Terry S|2023 Buick Encore GX

Confirmed Service Customer

12/26/2025

Helpful and professional

12/26/2025

Terry, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

Business Response

SOUTH PITTSBURG, TN

Sharon S|2024 GMC Sierra 1500

Confirmed Service Customer

12/3/2025

Very nice. Done in a timely manner. Service desk guys very nice.

12/4/2025

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CULLMAN, AL

Edwina P|2024 Buick Encore GX

Confirmed Service Customer

12/10/2025

I am always treated very nice when I am at this dealership. The customer service is superior.

12/11/2025

Edwina, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CULLMAN, AL

Scottie S|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

12/12/2025

Great!

JACOB TYLER

12/12/2025

Scottie, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

VINEMONT, AL

Roger S|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

12/15/2025

Simple discussion of vehicle without any pressure.

JUSTIN BRUMMETT

12/16/2025

Roger, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

TUSCALOOSA, AL

William M|2019 GMC Yukon

Confirmed Service Customer

12/16/2025

Great Employees they take care of their customers' needs.

12/17/2025

William, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DECATUR, AL

Kenneth C|2025 GMC Sierra 1500

Confirmed Service Customer

12/16/2025

on time and efficient, wouldn't ask for anything more

12/17/2025

Kenneth, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

ODENVILLE, AL

Michael C|2025 GMC Sierra 1500

Confirmed Service Customer

12/22/2025

Quickest Appointment Ever…

12/23/2025

Michael, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Tuscaloosa, AL

Whitney G|2024 GMC Sierra 1500

Confirmed Service Customer

12/22/2025

Quick and excellent, as usual

12/22/2025

Whitney, we appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!

Business Response

Hartselle, AL

Laurie S|2026 GMC Terrain

Confirmed Sales Customer

12/29/2025

I was very surprised, it did not take all day long as it has before with other vehicle purchases. Leon was awesome. He was so knowledgeable about my vehicle and it was a pleasure meeting him.

LEON DENSON

12/30/2025

Laurie, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.

Business Response

CULLMAN, AL

James B|2025 Buick Envision

Confirmed Sales Customer

12/4/2025

Sales representative was courteous and professional.

CHRIS LOGAN

12/5/2025

James, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CULLMAN, AL

Thomas H|2024 GMC Sierra 1500

Confirmed Service Customer

12/8/2025

Very accommodating! Noah was able to work the schedule for me at the last minute.

12/8/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

ALEXANDER CITY, AL

Tommy R|2025 GMC Sierra 1500

Confirmed Service Customer

12/10/2025

Friendly and professional and took care of the issues with my vehicle

12/11/2025

Tommy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BAILEYTON, AL

Luis F|2026 GMC Sierra 1500

Confirmed Sales Customer

12/17/2025

Easy to work with.

LEON DENSON

12/18/2025

Luis, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PULASKI, TN

Robert C|2026 GMC Sierra 1500

Confirmed Sales Customer

12/24/2025

I got the best deal of 12 different offers. Was not pressed into buying.

RYAN SULLINS

12/25/2025

Robert, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ANNISTON, AL

Nicholas T|2026 GMC Sierra 1500

Confirmed Sales Customer

12/31/2025

Cletus and Wayne were professional and easy to deal with. You are lucky to have them working for you.

CLETUS FITZGERALD

1/1/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GORDO, AL

Morris W|2026 Buick Enclave

Confirmed Sales Customer

12/31/2025

Nicholas has been our salesman with 2 vehicles. He does a great job explaining all features on our new vehicle.

NICHOLAS CROTWELL

1/1/2026

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HAYDEN, AL

Daniel V|2026 GMC Sierra 1500

Confirmed Sales Customer

1/6/2026

I bought over the phone from Alpharetta, GA. You were one of the few dealerships that had the exact vehicle I was looking for. You gave me a price that I know was as good as I good get and we did the deal. You sent the docs via docusign. You delivered the truck a day later on a flatbed trailer. It's beautiful.

CHRIS LOGAN

1/6/2026

Daniel, we are so happy to read such a great review about Bill Smith Buick-GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ALPHARETTA, GA

James G|2026 GMC Sierra 2500 HD

Confirmed Service Customer

11/19/2025

In and out quick

11/21/2025

James, we really appreciate your feedback! We sincerely value your business and look forward to your next visit!

Business Response

CHELSEA, AL

Karran R|2020 GMC 1500 Sierra

Confirmed Service Customer

11/27/2025

Easy to make an appointment for fast in and out service.

11/27/2025

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Baileyton, AL

Defellus D|2026 GMC Acadia

Confirmed Sales Customer

11/27/2025

Friendly,

LEON DENSON

11/27/2025

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

Business Response

GARDENDALE, AL

Brian S|2025 GMC Sierra 1500

Confirmed Sales Customer

12/3/2025

Always a pleasure doing business at Bill Smith.

PAUL SCHAFFER

12/4/2025

Brain, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CULLMAN, AL

Roger H|2026 Buick Encore GX

Confirmed Sales Customer

12/6/2025

Smooth transaction

KAINAN SMITH

12/6/2025

Roger, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BERRY, AL

Sandi T|2026 GMC Yukon

Confirmed Sales Customer

12/10/2025

Ryan is whom I dealt with. I have never had a salesman actually give me his personal cell number to communicate with. That really made it easy to ask and receive direct questions and answers. He was awesome to work with and a great representative of your dealership. Would definitely shop with you again and kudos to Ryan!!!!

RYAN SULLINS

12/11/2025

Sandi, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

LAKE PARK, GA

Scott S|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

12/10/2025

Smooth transaction

NICHOLAS CROTWELL

12/12/2025

Scott, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

LINCOLN, AL

Gregory S|2025 GMC Sierra 2500 HD

Confirmed Service Customer

12/19/2025

It was very hard to make a service appointment. I had called for a week left a voicemail and no return call. Finally was able to speak to Noah Quick and he got me in the next morning

12/21/2025

Gregory, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Business Response

Falkville, AL

Earl L|2026 GMC Sierra 1500

Confirmed Sales Customer

12/19/2025

Excellent

CHRIS LOGAN

12/21/2025

Earl, thank you; we appreciate your feedback! We hope you have a great day!

Business Response

MERIDIAN, MS

Danny Y|2026 GMC Acadia

Confirmed Sales Customer

1/19/2026

The sales staff were excellent in assisting us with our vehicle purchase. The entire experience went very well and we appreciate their overall helpfulness during our visit to Bill Smith Buick GMC.

CLETUS FITZGERALD

1/20/2026

Danny, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JONESBORO, AR

Joshua S|2026 GMC Sierra 1500

Confirmed Sales Customer

1/6/2026

Greatest dealership ever. Buying a new car is easy when dealing with Bill Smith. Andy Cole runs a first class operation. His team helped us with trade in/purchase and delivery with ease. Highly recommend reaching out to them if you are in the market for a new vehicle.

TYLER ROLLO

1/6/2026

Joshua, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We sincerely value your business and look forward to your next visit!

Business Response

PANAMA CITY BEACH, FL

Barry D|2026 GMC Sierra 1500

Confirmed Sales Customer

1/21/2026

Overall, great experience, Leon is man! Would definitely purchase from these guys again. I traveled from out of state to do business with because of pricing. Once I arrived at the dealership they had all of the paperwork ready, was in and out in 30 minutes.

LEON DENSON

1/22/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

BOLIVAR, TN

Terry R|2022 GMC Terrain

Confirmed Service Customer

1/21/2026

I scheduled on-line, and when I arrived, I wasn’t on the schedule. I offered to reschedule but the service representative said he could see that I had done the on-line appointment. He graciously said there was one ahead of me and they would begin the service upon completion. I was there less than 2 hours total time for oil change/ tire rotation/ change front wiper blades/ address recall of fuel pump modulator. They saw that the air cabin filter and motor filter needed to be changed as well, and asked permission before completion. They could have rescheduled me, but they chose to take care of my service needs. Great customer service!!

1/22/2026

Terry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CULLMAN, AL

Kimberly M|2026 GMC Acadia

Confirmed Sales Customer

1/21/2026

Chris worked with me and got me a good deal. Very happy with the experience. No surprise fees.

CHRIS LOGAN

1/22/2026

Kimberly, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILAN, TN

Abby C|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

1/23/2026

Aaron Coffey went above and beyond to answer all my questions. He helped get in our perfect vehicle. The finance department was very quick and efficient at time of purchase.

AARON COFFEY

1/24/2026

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DANVILLE, AL

Ivra N|2023 GMC Acadia

Confirmed Service Customer

1/24/2026

The service manager kept me informed and updated on the service of my vehicle. Very professional.

1/24/2026

Ivra, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MOULTON, AL

Deresa B|2021 Buick Envision

Confirmed Service Customer

12/19/2025

I love the way the gmc dealership works around your schedule when needed.

12/21/2025

Deresa, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CULLMAN, AL

Brandon W|2025 GMC Sierra 1500

Confirmed Service Customer

12/29/2025

Service was great, only issue I had is that when I got home I realized driver side door handle has been hit, or door ding. I didn’t call back because I know it’s my word against yours, just pass on to your service guys to be more careful. Thanks

12/29/2025

Brandon, thank you; we appreciate your feedback! We'd like the opportunity to turn your experience around. Please reach out to us at (256) 338-2884 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

Killen, AL

Christophe F|2026 GMC Sierra 1500

Confirmed Sales Customer

12/29/2025

Nick was the best! He halved my normal time at the dealership

NICHOLAS CROTWELL

12/29/2025

Christophe, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

OWENS CROSS ROADS, AL

Tracy H|2025 GMC Sierra 1500

Confirmed Service Customer

12/29/2025

Easy process and great staff. Keep up the great work!

12/29/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

CRANE HILL, AL

Martha M|2026 Buick Encore GX

Confirmed Sales Customer

12/29/2025

We found the car that was wanted.

AARON COFFEY

12/29/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

HARTSELLE, AL

Morris W|2024 GMC Terrain

Confirmed Service Customer

1/23/2026

Done in a timely manner. Someone ordered wrong window for drivers back so another trip warranted for that repaired

1/25/2026

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (256) 338-2884 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

HAYDEN, AL

Cloyd R|2023 GMC Sierra 1500

Confirmed Service Customer

1/23/2026

Everyone was knowledgeable efficient and helpful

1/25/2026

We're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

COLUMBIANA, AL

Michael F|2026 GMC Sierra 1500

Confirmed Sales Customer

1/23/2026

My salesman the support team made very easy to do business with Bill Smith GMC

RYAN SULLINS

1/23/2026

Michael, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MOULTON, AL

Michael D|2026 GMC Sierra 1500

Confirmed Sales Customer

12/2/2025

Everyone was great to deal with. It's stressful spending a lot of money but they made it less so. Happy with everything.

AARON COFFEY

12/3/2025

Michael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

CULLMAN, AL

Mary B|2026 Buick Enclave

Confirmed Sales Customer

12/7/2025

Very professional. Friendly staff. Enjoyed working with Cletus Fitgerald.

CLETUS FITZGERALD

12/8/2025

Mary, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

Business Response

BIRMINGHAM, AL

Ronald H|2026 Buick Envista

Confirmed Sales Customer

12/12/2025

Great people to do business with

BOBBY SHADDEN

12/13/2025

Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LACEYS SPRING, AL

Douglas Y|2026 GMC Yukon XL 1500

Confirmed Sales Customer

12/12/2025

The coffee and peanut brittle was good

LEON DENSON

12/13/2025

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

William M|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

12/17/2025

Honest, detailed, respectful experience. Will be a repeat customer here

ERIC PHILLIPS

12/18/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

TUSCUMBIA, AL

Gilmer N|2026 GMC Sierra 1500

Confirmed Sales Customer

12/20/2025

Simple and professional

MATTHEW BAILEY

12/22/2025

Gilmer, we appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

Business Response

MOUNTAIN BROOK, AL

Joseph S|2026 GMC Sierra 1500

Confirmed Sales Customer

1/5/2026

I may have lost count by now, but I believe this is the 12th new GMC truck that I have purchased over the last 11 years, not to mention a few cars, etc. I would never consider going anywhere else for my transportation needs. They are always friendly, professional, and competitive. I enjoy visiting with them even when I am not in the market to buy. This dealership is top of the line, just like their vehicles. Thank you.

TYLER ROLLO

1/6/2026

Joseph, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SANTA ROSA BEACH, FL

Roderick B|2026 GMC Sierra 1500

Confirmed Sales Customer

1/20/2026

Great service and great price

TYLER ROLLO

1/21/2026

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BIRMINGHAM, AL

PATRICK P|2026 GMC Terrain

Confirmed Sales Customer

2/6/2026

Very pleasant, no pressure. Got to bring the car home to see how we liked it overnight.

TYLER ROLLO

2/10/2026

Patrick, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DECATUR, AL

Paul S|2025 GMC Yukon

Confirmed Service Customer

1/19/2026

I had my oil changed and tire rotation, the service team was very professional and prompt.

1/19/2026

Paul, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HARTSELLE, AL

Ronald M|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

1/21/2026

My experience purchasing a new truck with everyone at Bill Smith was excellent

WESTON BONNER

1/21/2026

Ronald, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RISING SUN, IN

Cynthia E|2025 GMC Sierra 1500

Confirmed Service Customer

1/29/2026

My wait time was only 30 minutes for an oil change and tire rotation.

1/29/2026

Cynthia, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Trinity, AL

Matthew M|2024 GMC Sierra 1500

Confirmed Service Customer

1/29/2026

The entire staff is extremely nice snd accommodating.

1/29/2026

Matthew, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. We are always more than happy to assist you if anything else comes up. Take care!

ANGELA F|2026 GMC Terrain

Confirmed Sales Customer

2/2/2026

I was met with a friendly, helpful salesman, Johnny Beckmann. He was new and still learning the ropes but did a wonderful job. All sales associates assisting were great, and no one was "pushy". I will definitely recommend Bill Smith to my family and friends!

SHOWROOM S

2/3/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARRIOR, AL

Heather B|2026 GMC Yukon

Confirmed Service Customer

2/5/2026

Always easy to work with and friendly!

KENNEDY K

2/9/2026

Heather, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Cullman, AL

RYAN A|2026 GMC Sierra 1500

Confirmed Sales Customer

2/5/2026

Great to deal with. Everything went smoothly.

JUSTIN BRUMMETT

2/9/2026

Ryan, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

NORTHPORT, AL

GORDON D|2025 GMC Canyon

Confirmed Sales Customer

2/9/2026

My sales consultant Justin Brummett was great to work with. He was friendly, respectful, professional and very responsive throughout the entire process. He worked very hard for me to get the deal done and I truly appreciated his efforts.

JUSTIN BRUMMETT

2/12/2026

Gordon, thank you for taking the time to leave us feedback about your experience with us. We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.

Business Response

BRENTWOOD, TN

Frank P|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

12/19/2025

We always get great service at Bill Smith GMC. This is the 5th vehicle we have bought there. We have also recommended them to friends.

TYLER ROLLO

12/21/2025

Frank, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Cesar G|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

12/24/2025

People was very professional

CHRIS LOGAN

12/24/2025

Cesar, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SMYRNA, TN

Donald T|2025 GMC Sierra 1500

Confirmed Service Customer

12/31/2025

Made appointment and service was done well and timely. Had a nice nap waiting only a short while

12/31/2025

Donald, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HAYDEN, AL

Stephen H|2024 Buick Encore GX

Confirmed Service Customer

12/31/2025

I am always so pleased with the service department at Bill Smith. The work was carried out properly and quickly. I wouldn’t take my Buick anywhere else for service and Thank you!

1/1/2026

Stephen, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HANCEVILLE, AL

Lonnie M|2026 GMC Sierra 1500

Confirmed Sales Customer

1/26/2026

Fastest and most efficient dealership. Justin was very knowledgeable and accomodating salesman.

ERIC PHILLIPS

1/26/2026

Lonnie, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MADISON, AL

Orman B|2025 GMC Sierra 1500

Confirmed Service Customer

1/28/2026

Fixed what I needed fixed.

1/29/2026

Orman, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Athens, AL

JAMES H|2026 GMC Yukon

Confirmed Sales Customer

2/2/2026

Bill Smith knocks it out of the park every single time. This is our 4th purchase here and we will never go anywhere else. Leon and Wayne, Jr are 10 out of 10! All the guys are really, just down to Earth folks. Love them!

LEON DENSON

2/3/2026

James, thank you for choosing Bill Smith Buick-GMC, INC. as your first choice for all your automotive needs! We do hope we can be of assistance in the future. Take care!

Business Response

GURLEY, AL

Brittany H|2025 GMC Sierra 1500

Confirmed Service Customer

2/12/2026

I always have a pleasant time working with everyone at Bill Smith. Kennedy is the best service rep! Always so friendly and on top of everything concerning your vehicle.

KENNEDY K

2/14/2026

Brittany, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CULLMAN, AL

Jakob S|2023 GMC Yukon

Confirmed Service Customer

2/9/2026

There was a complete lack of communication. I dropped off my vehicle on Thursday 1/15/26 and I was the one who had to call to follow up. It was the following Wednesday 1/21/26 before I received the first phone call from the dealership. Mind you, I had called at the end of the day every day between these dates to check status. I had to call GM Corporate to get a case number assigned since it was due to the L87 recall. They were the ones who told me that parts had been ordered. They are the ones who told me the parts shipped. They were the ones who told me the parts had arrived. They are the ones who gave me the information pertaining to rental car reimbursement. On Friday 1/23/26 I received a call from the dealership informing me that they finally had a loaner vehicle for me. Finally, on Friday 2/6/26, after two weeks of no communication I was at the point of complete frustration. I was going to call that afternoon at 400pm when I got off work to check status, but I did receive a call from the dealership at 1030am informing me that my vehicle was done and ready for pickup. That was great news. They had my vehicle repaired and ready for me in three weeks, which is much better than the 4-6 weeks I was told initially. My biggest complaint is the flat out lack of communication. I don't care if there is no current update. At least give me courtesy call to tell me so. "Hey, just wanted to keep you in the loop, we ordered parts, they came in, we are not sure when it will be ready." Simple customer service. Especially when this was not caused by anything done on our end. 0 stars for communication. 5 stars for service turnaround time.

KEITH K

2/12/2026

We're disappointed to hear of the negative experience you had at our location. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (256) 338-2884 so we can discuss your experience further. We look forward to hearing from you.

Business Response

BREMAN, AL

ANGELA B|2026 GMC Terrain

Confirmed Sales Customer

2/9/2026

Justin Phillips was great. He helped my husband and I both get new vehicles. He was very thorough to help us both get what we needed to make us happy with our purchases.

ERIC PHILLIPS

2/12/2026

Angela, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. We sincerely value your business and look forward to your next visit!

Greg S|2025 GMC Sierra 1500

Confirmed Service Customer

2/20/2026

I had talked to service advisor Noah several times over the phone and I got a chance to meet him. He answered all my questions since this was my first visit. Great customer service and in and out quickly.

NOAH N

2/23/2026

Greg, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Houston, AL

KERRY B|2026 GMC Sierra 1500

Confirmed Sales Customer

2/24/2026

The best, most easiest and quickest car buying experience ever. I can’t say enough about how pleasant a car buying experience it was.

REESE HARBISON

2/26/2026

Kerry, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CALERA, AL

Gary N|2024 GMC Sierra 2500 HD

Confirmed Service Customer

1/19/2026

Kennedy did a great job to get me in and out in a timely manner. Thank you very much! Would be nice if they would do commentary car wash for their retuning customers.

1/20/2026

Gary, thank you for your kind review; we are happy to pass along your comments to Kennedy here at Bill Smith Buick-GMC, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Somerville, AL

Sammie H|2025 GMC Sierra EV

Confirmed Sales Customer

1/19/2026

Tyler is an awesome salesman

TYLER ROLLO

1/20/2026

Sammie, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.

Business Response

STARKVILLE, MS

Maxie K|2025 GMC Yukon

Confirmed Service Customer

1/23/2026

I had my Yukon AT4 Ultimate serviced for the first time yesterday. There was a friendly staff waiting on me when I got there. They did the service and met all of my needs(rotate and balance my tires fill the windshield washer fluid and check all of the fluids). They were friendly and did a great job.

1/24/2026

Maxie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

Tuscaloosa, AL

Brian Y|2024 GMC Sierra 2500 HD

Confirmed Service Customer

1/30/2026

Great experience. The service guys got me in and out quick.

Chelsea, AL

Fred S|2025 GMC Sierra 1500

Confirmed Service Customer

1/30/2026

Service dept is great and fast to respond to needs

Hartselle, AL

Gregg D|2015 GMC 2500HD Sierra

Confirmed Service Customer

2/18/2026

Kennedy took very good care of me. He got me in for an oil change and scheduled me to come back for my brakes. I just got the truck and had issues that carfax said you all addressed. I got the truck as is but you all still split the cost with me and that was more than fair.

ARAB, AL

Martha W|2025 GMC Yukon

Confirmed Service Customer

2/20/2026

Fast efficient service appointment.

Morris, AL

Sean C|2025 GMC Sierra 1500

Confirmed Service Customer

2/25/2026

They are always very attentive to my concerns. I am grateful for the staff and management making me feel like I matter to them. I recommend the sales and service department to anyone I speak with and will continue to do so.

KEITH K

2/28/2026

Sean, we are so happy to read such a great review about Bill Smith Buick-GMC, INC.! If you have any further questions, please don't hesitate to reach out!

Business Response

ATHENS, AL

TRISTAN H|2026 GMC Terrain

Confirmed Sales Customer

2/25/2026

It was good I spent 38,000 dollars on a car

CLETUS FITZGERALD

2/28/2026

Tristan, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

VINEMONT, AL

JASON F|2026 GMC Yukon XL 1500

Confirmed Sales Customer

2/4/2026

Everything was fantastic! Highly satisfied.

CLETUS FITZGERALD

2/7/2026

Jason, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Smith Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HARTSELLE, AL

WADE K|2026 Buick Enclave

Confirmed Sales Customer

2/11/2026

The staff at Bill Smith were so accommodating very easy to deal with. Our salesman, Leon went over and above to answer all our questions as well as Wayne explaining warranty. Trade in was smooth. After 2 hours we left with a new vehicle a FULL tank of gas and smiles on our faces. These folks were a blessing to us!

LEON DENSON

2/12/2026

We're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

FALKVILLE, AL

Joshua P|2024 GMC Sierra 2500 HD

Confirmed Service Customer

2/13/2026

Got the truck in an out fairly quick. And stayed in touch with me on anything that had issues or concerns

NOAH N

2/15/2026

Joshua, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Cullman, AL

Brenda S|2026 Buick Encore GX

Confirmed Service Customer

2/19/2026

Could not have been any better. had an appointment, Met by service advisor immediately upon arrival, he immediately took over and I was back on the road in less than thirty minutes. A++

VINEMONT, AL

HEAVEN J|2026 GMC Yukon XL 1500

Confirmed Sales Customer

2/23/2026

We greatly appreciate the staff for making it a quick, smooth, and easy process.

ERIC PHILLIPS

2/26/2026

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!

Business Response

BREMEN, AL

CHARLES K|2026 Buick Encore GX

Confirmed Sales Customer

2/23/2026

Nicholas Crotwell was very pleasant and helpful no pressure at all and help us get the best deal.

NICHOLAS CROTWELL

2/26/2026

Charles, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CULLMAN, AL

Christophe N|2026 GMC Acadia

Confirmed Sales Customer

3/2/2026

They were very helpful and understanding of what I needed

LEON DENSON

3/4/2026

Christophe, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CULLMAN, AL

Tommy R|2025 GMC Sierra 1500

Confirmed Service Customer

3/4/2026

Friendly and professional

3/6/2026

Tommy, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BAILEYTON, AL

Michael N|2026 GMC Sierra 1500

Confirmed Sales Customer

3/8/2026

They were very easy to do business with

CLETUS FITZGERALD

3/9/2026

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MOUNT HOPE, AL

Parks E|2024 GMC Sierra 2500 HD

Confirmed Service Customer

1/24/2026

Kennedy in service did a fantastic job getting my truck in and out. Everyone there was very professional and helpful! Thanks for getting my truck fixed so fast! I truly appreciate it!

1/24/2026

We're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HANCEVILLE, AL

THOMAS M|2026 GMC Sierra 1500

Confirmed Sales Customer

2/1/2026

Nocholas made this the easiest and most pleasant car purchase that ive ever made. Kyle got us in and financed quickly and on our way. Will definitely recommend to freinds and family to make the drive to your dealer for a new truck

NICHOLAS CROTWELL

2/2/2026

Thomas, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

FLORENCE, SC

John H|2026 GMC Sierra 1500

Confirmed Service Customer

2/6/2026

Very friendly and helpful. They understand your questions and provide fast courteous service.

KENNEDY K

2/9/2026

John, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Dyersburg, TN

WILLIE B|2026 GMC Sierra 1500

Confirmed Sales Customer

2/15/2026

Thanks to Ryan and the rest of the staff that were involved in my purchase. They met my needs for the purchase and I am very satisfied with the vehicle and price.

RYAN SULLINS

2/17/2026

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MCDONOUGH, GA

DAVID W|2026 GMC Yukon

Confirmed Sales Customer

2/16/2026

Ryan beat everyone else’s offer and closed the deal with Kyle quickly and friendly, vehicle was delivered same day by Steve. Great experience, will be back!

RYAN SULLINS

2/16/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BIRMINGHAM, AL

JIMMY C|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

2/22/2026

Everything was great

ERIC PHILLIPS

2/22/2026

Jimmy, we really appreciate your feedback! We hope you have a great day!

Business Response

JASPER, AL

Russell L|2026 GMC Sierra 1500

Confirmed Sales Customer

3/9/2026

Mr C Fitzgerald found the truck I wanted quickly and got everything set up as I wanted! This is the second truck I’ve bought from him thru this dealership! Great experience!!

CLETUS FITZGERALD

3/10/2026

Russell, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

SPRINGVILLE, AL

Lori B|2026 Buick Envision

Confirmed Sales Customer

3/13/2026

very good experience politely taken care of. very happy so far

REESE HARBISON

3/16/2026

Lori, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SOMERVILLE, AL

Belinda B|2023 GMC Acadia

Confirmed Service Customer

1/22/2026

I had an exceptional experience at your dealership. My customer service representative takes care of me! His name is Kennedy. I drive from Tuscaloosa because of the great service!

1/22/2026

Belinda, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TUSCALOOSA, AL

ALEX W|2025 GMC Canyon

Confirmed Sales Customer

2/5/2026

Ryan Sullins was very busy and did not worry about staying late to finish a deal. Great dude, great deal on a new canyon, would recommend to anyone.

RYAN SULLINS

2/9/2026

Alex, thank you for your kind review; we are happy to pass along your comments to Ryan here at Bill Smith Buick-GMC, INC.! We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.

Business Response

HANCEVILLE, AL

David M|2025 GMC Sierra 1500

Confirmed Service Customer

2/9/2026

We set up an appointment time; I was there on time; and 30 minutes I was back in my truck. The people there were most kind and really like the professionalism about your company.

KEITH K

2/12/2026

David, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MOUNTAIN BROOK, AL

JOEL W|2026 GMC Yukon

Confirmed Sales Customer

2/9/2026

Good service

JOHN BECKMANN

2/12/2026

Thank you; we appreciate your feedback! We look forward to your next visit! Take care!

Business Response

HARTSELLE, AL

Weston H|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

2/18/2026

Awesome as always, have bought 4 vehicles here and will keep going back

CULLMAN, AL

ALLEN M|2026 GMC Sierra 1500

Confirmed Sales Customer

2/19/2026

Easy, stress free. Cletus was awesome

CLETUS FITZGERALD

2/22/2026

Allen, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

TRINITY, AL

DAVID M|2026 GMC Sierra 1500

Confirmed Sales Customer

2/20/2026

Leon Denson the salesperson, was very good to work with. This is my 3rd car to buy from him. I’m very pleased with this purchase.

LEON DENSON

2/23/2026

David, thank you for your kind review; we are happy to pass along your comments to Leon here at Bill Smith Buick-GMC, INC.! We can't wait to see you again, have a great day.

Business Response

CULLMAN, AL

Cynthia O|2025 Buick Envista

Confirmed Service Customer

2/25/2026

Fast friendly precise service

Gardendale, AL

Jerry F|2026 GMC Sierra 1500

Confirmed Sales Customer

3/26/2026

Excellent experience! Ryan our salesman was very professional and went above and beyond to help us. Will definitely recommend him to my friends.

RYAN SULLINS

3/29/2026

Jerry, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

ATHENS, AL

CHRISTIAN C|2026 GMC Sierra 1500

Confirmed Sales Customer

2/24/2026

Excellent. Easiest car buying experience I've ever had. Extremely competitive on pricing.

MATTHEW BAILEY

2/26/2026

Christian, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MOUNTAIN BROOK, AL

David M|2025 GMC Sierra 1500

Confirmed Service Customer

2/26/2026

Had an issue with the transmission in my 2025 Sierra. GM did not offer the dealer any guidance on the repair. Ended up trading the truck in for another one. They were great to work with.

KEITH K

3/1/2026

We appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (256) 338-2884 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

Cullman, AL

Larry P|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

3/2/2026

Jacob worked his butt off for me

JACOB TYLER

3/4/2026

We're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

TALLADEGA, AL

Leslie W|2026 GMC Yukon XL 1500

Confirmed Sales Customer

3/4/2026

Awesome

JUSTIN BRUMMETT

3/6/2026

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GULF BREEZE, FL

Meridith M|2023 Buick Enclave

Confirmed Service Customer

3/16/2026

Oil change was quick and easy

3/17/2026

Meridith, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

SOMERVILLE, AL

Theresa M|2022 Buick Encore GX

Confirmed Service Customer

3/23/2026

They were on time, courteous, and clean.

3/25/2026

Theresa, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CULLMAN, AL

Deborah B|2026 GMC Terrain

Confirmed Sales Customer

3/26/2026

I worked with Aaron Coffee very easy to work with and knowledgeable. very professional and pleasant experience!!

AARON COFFEY

3/29/2026

Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!

Business Response

LOGAN, AL

Shiraz M|2026 GMC Sierra 1500

Confirmed Sales Customer

3/26/2026

They were polite, helpful and worked hard to earn my business. This is the 2nd GMC Sierra K15 Denali Ultimate truck that I have purchased from them, and once again it was a great experience!

LEON DENSON

3/29/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

BIRMINGHAM, AL

Sharlyne H|2026 GMC Sierra 1500

Confirmed Sales Customer

3/30/2026

The best place.. makes me feel at home

MOULTON, AL

Daniel C|2025 GMC Sierra 2500 HD

Confirmed Service Customer

2/6/2026

Great

KENNEDY K

2/10/2026

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Madison, AL

Gladys H|2025 Buick Enclave

Confirmed Service Customer

2/6/2026

Not a long wait time

KEITH K

2/10/2026

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Cullman, AL

DAINEL M|2026 GMC Sierra 1500

Confirmed Sales Customer

2/16/2026

Our salesman Reese was a great dude. The finance guy was awesome. Overall 5 Star. We trust our company vehicles to Bill Smith.

REESE HARBISON

2/16/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

VINEMONT, AL

Kali M|2024 GMC Acadia

Confirmed Service Customer

2/16/2026

I have had a lot of issues with my new vehicle but all the service staff have been exceptional. If not for them, I would be more upset about my brand new vehicle having all the issues it has had.

Cullman, AL

Amanda C|2024 GMC Yukon

Confirmed Service Customer

2/23/2026

Everyone is always so kind and accommodating

NOAH N

2/26/2026

Amanda, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

Corinth, MS

Helen S|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

2/25/2026

Service dept is thorough, professional and timely with repairs, etc

NOAH N

2/28/2026

Helen, thank you; we appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

Huntsville, AL

Phillip N|2026 GMC Sierra 2500 HD

Confirmed Service Customer

3/3/2026

I got right in for oil change and it took hardly no time.

3/5/2026

Phillip, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Cullman, AL

Jeffrey Z|2025 GMC Sierra 2500 HD

Confirmed Service Customer

3/23/2026

quick an courteous service

3/25/2026

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BUFFALO, NY

John P|2023 GMC Terrain

Confirmed Service Customer

3/23/2026

Everything went very smooth and easy

3/25/2026

John, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CULLMAN, AL

Ricky B|2021 GMC Acadia

Confirmed Service Customer

4/1/2026

The service department at Bill Smith GMC is always exceptional. I have never had any issues.

4/2/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

CRANE HILL, AL

Shannon C|2026 GMC Sierra 1500

Confirmed Sales Customer

1/5/2026

All questioned have been answered vehicle was purchased over the phone will complete paperwork and see the vehicle for pickup 1/6

LEON DENSON

1/5/2026

Shannon, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

STEVENSON, AL

Robert W|2023 GMC Sierra 3500 HD

Confirmed Service Customer

1/23/2026

No issues at all. Was in and out in a timely manner.

1/24/2026

Robert, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.

Business Response

Warrior, AL

NICHOLAS K|2026 GMC Yukon XL 1500

Confirmed Sales Customer

2/4/2026

Paul was amazing from the time we ordered our Yukon till it was delivered. When we arrived to sign papers, it was by far the fastest process and every one was helpful and courteous. We were out of the dealership within 3 hours.

PAUL SCHAFFER

2/7/2026

We're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CULLMAN, AL

JAY M|2026 GMC Yukon

Confirmed Sales Customer

2/23/2026

Bill Smith has always delivered the best service I've experienced; I've purchased 6 - 8 trucks and Yukon's from them over the last 15+ years and they are by far the best at what they do, so much so that I will not try or go to another vehicle brand because of the level of service I get from Bill Smith. The only complaint I have is that they don't sale Corvette, if they did, I know I'd be able to get a ZR1 or ZR1x spec'd and on order.

LEON DENSON

2/26/2026

Jay, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ONEONTA, AL

Brittany H|2026 GMC Yukon

Confirmed Sales Customer

3/23/2026

Could not have been happier from start to finish. Nick was amazing!

NICHOLAS CROTWELL

3/25/2026

Thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

DECATUR, AL

Dineshkuma P|2026 GMC Sierra 1500

Confirmed Sales Customer

3/26/2026

quick respose and good price . on sales department chris help me and explain good.

CHRIS LOGAN

3/29/2026

We really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MONTGOMERY, AL

Scot P|2026 GMC Sierra 1500

Confirmed Sales Customer

3/31/2026

To be honest...... Chris is a very well informed salesman. He knew everything about the truck. Andy the Manager was extremely helpful and earned my business. Kyle, the guy who did the paperwork, explained everything great and got me a better rate than my bank. Awesome easy experience. Will buy again!!!!!

HOUSE

4/1/2026

Scot, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

Business Response

CULLMAN, AL

Brent C|2026 GMC Sierra 1500

Confirmed Service Customer

4/7/2026

Great service

NOAH N

4/7/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DANVILLE, AL

Emily R|2026 Buick Envista

Confirmed Sales Customer

2/17/2026

Everyone was super helpful and made the car buying experience so easy.

HOLLY POND, AL

Bernard F|2025 GMC Canyon

Confirmed Service Customer

2/17/2026

Scheduled appointment. Got there early due to drive an hour away. Took immediately. Vehicle serviced and back home in timely manner. Service advisors very cordial.

KENNEDY K

2/18/2026

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

HOOVER, AL

Joey B|2021 GMC 1500 Sierra

Confirmed Service Customer

2/20/2026

Friendly and professional

KENNEDY K

2/22/2026

Thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!

Business Response

HILLSBORO, AL

Jessica G|2021 Chevrolet Tahoe

Confirmed Service Customer

2/20/2026

Kennedy is so kind and listens so well. I always trust him with my vehicle. He is reasonable and doesn’t push extra services on me.

KENNEDY K

2/23/2026

Jessica, thank you for your kind review; we are happy to pass along your comments to Kennedy here at Bill Smith Buick-GMC, INC.! We hope to see you soon!

Business Response

CULLMAN, AL

KAYLEE B|2026 Buick Encore GX

Confirmed Sales Customer

2/20/2026

It was a very wonderful and accommodating experience.

JUSTIN BRUMMETT

2/23/2026

Kaylee, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

CULLMAN, AL

Daniel B|2024 GMC Yukon XL 1500

Confirmed Service Customer

2/21/2026

Quick and easy.

KENNEDY K

2/23/2026

Daniel, we're glad everything was completed quickly and to your satisfaction! Thank you, and have a fantastic day!

Business Response

UNION GROVE, AL

Rosanna H|2019 Chevrolet Equinox

Confirmed Service Customer

3/10/2026

Friendly service

3/11/2026

Rosanna, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLOUNTSVILLE, AL

Hilda C|2026 GMC Yukon

Confirmed Sales Customer

3/19/2026

Very pleasant experience. No hassle transaction. The sales dept is the best.

ERIC PHILLIPS

3/21/2026

Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WARRIOR, AL

Jaryd R|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

3/19/2026

They were absolutely great. From the initial first call to the delivery of the truck. Highly recommend!

ERIC PHILLIPS

3/20/2026

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

PATRICK S|2026 GMC Yukon XL

Confirmed Sales Customer

4/11/2026

Great experience, nick was awesome

NICHOLAS CROTWELL

4/13/2026

Thank you so much for your positive comments about Bill Smith Buick-GMC, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CULLMAN, AL

Mitchell K|2026 GMC Sierra 2500 HD

Confirmed Service Customer

3/6/2026

Great service

3/9/2026

Mitchell, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

Athens, AL

Mitch M|2024 GMC Yukon

Confirmed Service Customer

3/16/2026

None

3/17/2026

Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

HOUSTON, AL

Albert P|2023 GMC Sierra 1500

Confirmed Service Customer

3/16/2026

Everything was Great!!

3/17/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ARLEY, AL

Charles G|2026 Buick Encore GX

Confirmed Sales Customer

3/24/2026

Awesome salesman and Andy Cole is over the top! Definitely will recommend.

JACOB TYLER

3/26/2026

Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HANCEVILLE, AL

ROBERT P|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

4/10/2026

tyler was verry helpful in the sale made my life easy thank you sir

TYLER ROLLO

4/11/2026

Robert, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CLEVELAND, TN

David F|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

4/10/2026

The team was very friendly and honest when it came my truck. The kept me up to date on the service and let me know if any issues. Great place to deal with for service.

NOAH N

4/13/2026

David, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC. - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

VINEMONT, AL

James H|2022 Buick Encore

Confirmed Service Customer

4/10/2026

Noah provided a smooth process!

NOAH N

4/10/2026

James, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

CULLMAN, AL

WILLIAM F|2026 GMC Sierra 1500

Confirmed Sales Customer

4/16/2026

Chris was great the whole process went smoothly

CHRIS LOGAN

4/17/2026

William, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

Business Response

CULLMAN, AL

JASON M|2026 GMC Acadia

Confirmed Sales Customer

4/16/2026

Johnny Beckmann was great to work with helped us with everything we needed to pick out the SUV we were looking for...even though I was having trouble deciding he was patient and did not push us into a decision...we will definitely continue to use Bill Smith in the future...the finance guy was great to work with too!!

JOHN BECKMANN

4/17/2026

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CULLMAN, AL

Angela L|2026 Buick Enclave

Confirmed Service Customer

4/6/2026

Excellent service from start to finish and Kennedy was great with communication throughout the entire process!! Top notch customer service.

KENNEDY K

4/7/2026

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

DEWEY H|2026 GMC Sierra 2500HD

Confirmed Sales Customer

4/6/2026

I have bought vehicles from many dealerships, but Bill Smith GMC outshines them all. Everyone was friendly, trusting and trustworthy.

JOHN BECKMANN

4/7/2026

We're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DECATUR, AL

Karen G|2023 GMC Acadia

Confirmed Service Customer

4/6/2026

I was welcomed as I came into the service area. Work with completed promptly.

KEITH K

4/7/2026

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ARLEY, AL

BOBBY L|2026 GMC Sierra 1500

Confirmed Sales Customer

4/9/2026

Very easy and well taken care of, great salesman Leon Denson and the entire team.

LEON DENSON

4/10/2026

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

LOGAN, AL

Crystal L|2023 GMC Acadia

Confirmed Service Customer

4/9/2026

I bring my car in for service at Bill Smith because Kennedy and the level of service is amazing. Communication and quality of service continues to be more than expected.

KENNEDY K

4/13/2026

Crystal, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

CULLMAN, AL

CHRISTOPHE R|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

4/17/2026

Best salesman , finance and sales manager i hav ever dealt with. Very personable, honest, nothing hidden or surprise fees. The entire dealership fealt professional. Will definitely come there first for any future business!! Will recommend them.

JUSTIN BRUMMETT

4/17/2026

We are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

Business Response

JASPER, AL

RUDGERAY G|2026 GMC Sierra 1500

Confirmed Sales Customer

4/20/2026

Curtis was very pleasant and helpful. He made sure that we were aware of any and everything we needed to know. The finance guy(can’t remember his name) was very pleasant. He helped us out in a very timely manner. Everyone that we can in close contact was very polite.

KURTIS BRAWNER

4/21/2026

We're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HELENA, AL

Carl N|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

3/9/2026

Once a truck was avaliable the rest went smooth . 6.6 gas 2500 must be a hot seller at the moment. Good experience

AARON COFFEY

3/10/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CULLMAN, AL

Kaitlin R|2026 GMC Yukon

Confirmed Sales Customer

3/9/2026

So quick and easy. Everyone was great

RYAN SULLINS

3/10/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CULLMAN, AL

Brandon J|2026 GMC Sierra 1500

Confirmed Sales Customer

3/12/2026

It was great Matt made the process easy

MATTHEW BAILEY

3/14/2026

Brandon, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

COPPERHILL, TN

Stephen N|2026 GMC Sierra 1500

Confirmed Sales Customer

3/13/2026

Justin Phillips was my salesman. Did a great job and helped me with trade all the way through. I will recommend him very highly.

ERIC PHILLIPS

3/14/2026

Stephen, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

Business Response

ROGERSVILLE, AL

Richard A|2018 Buick Envision

Confirmed Service Customer

3/17/2026

The atmosphere is always welcoming. The people are always friendly and make you feel like they’re genuinely glad to see you.

3/18/2026

Richard, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HANCEVILLE, AL

William M|2024 GMC Sierra 2500 HD

Confirmed Service Customer

4/20/2026

Great , all the employees are very helpful.

KENNEDY K

4/21/2026

William, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DECATUR, AL

BENJAMIN C|2026 Buick Encore GX

Confirmed Sales Customer

4/22/2026

Great customer service. Always professional and informative.

LEON DENSON

4/22/2026

Benjamin, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

CULLMAN, AL

JIMMIE R|2026 GMC Sierra 1500

Confirmed Sales Customer

4/26/2026

Jacob Tyler was a great help ,great experience, the sales manager was also great.

JACOB TYLER

4/27/2026

Jimmie, thank you for your kind review; we are happy to pass along your comments to Jacob here at Bill Smith Buick-GMC, INC.! If you have any further questions, please don't hesitate to reach out!

Business Response

TOWN CREEK, AL

PETER S|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

4/30/2026

Kyle and Ryan made it easy.

RYAN SULLINS

5/1/2026

We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ATHENS, AL

KEITH L|2026 GMC Yukon

Confirmed Sales Customer

4/11/2026

Wonderful experience! Just went above and beyond to make the whole process easy.

ERIC PHILLIPS

4/13/2026

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SPRUCE PINE, AL

Chrystal I|2026 GMC Yukon

Confirmed Service Customer

4/15/2026

Friendly, polite and professional. I had to wait but they were quick and easy to deal with. Very pleased.

KEITH K

4/16/2026

Chrystal, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

FORT PAYNE, AL

JAMES T|2026 GMC Sierra 1500

Confirmed Sales Customer

4/15/2026

It was refreshing to work with a dealership that does what they say they will do.

ZACHARY TYLER

4/16/2026

Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BENTON, KY

Jamie H|2022 GMC Yukon

Confirmed Service Customer

4/18/2026

Everyone was wonderful and 2 of the 3 things I needed fixed were addressed. I explained I have had tons of oil leaking in my driveway along with a burning sound. My Yukon had gotten so low there was no oil on the dipstick and I went to express oil change to get it changed out…no one saw any leaks. I explained when making an appt and when I got there that it had been leaking for weeeks and then I got an oil change, but I needed to make sure it no longer happened. I had some fraying belts the express oil techs told me to replace. When I can for my appt with you guys I explained all of my problems, and the timeline. However they sent me out without addressing the oil issue and blamed it on the express people while I explained it had been doing it prior to an oil change. They said they didn’t have time to fix it that day, would require them to add dye to find a leak. So now I have to come back again for an appt when that is part of the whole reason I came in to begin with. Wonderful service that day and they did fix my belt, but frustrating the oil leak was ignored and I have to miss another day of work to come back.

CULLMAN, AL

Remona R|2020 GMC 1500 Sierra

Confirmed Service Customer

4/24/2026

Bill Smith GMC Service Dept. is excellent..especially Kennedy!!!

KENNEDY K

4/27/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DECATUR, AL

Jim S|2025 GMC Sierra 1500

Confirmed Service Customer

5/1/2026

Great experience

KENNEDY K

5/2/2026

Jim, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

UNIONTOWN, AL

BYRON T|2026 GMC Sierra 1500

Confirmed Sales Customer

5/6/2026

Salesman was awesome. Manager made it happen. Lil Wayne with finance sealed the deal on my new 2026 Denali Ultimate. Didn't even have to come to the dealership. Picked up my trade in and delivered my truck to my house!

KURTIS BRAWNER

5/7/2026

Byron, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

CHATTANOOGA, TN

Perry O|2025 GMC Sierra 2500 HD

Confirmed Service Customer

5/6/2026

Service Manager greeted me and went over what would be performed and the service was completed in a timely manner.

KENNEDY K

5/7/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

GARDENDALE, AL

JACK J|2026 Buick Enclave

Confirmed Sales Customer

5/6/2026

I selected Bill Smith dealership after searching the internet for 2026 Buick Enclave. They had the best prices. I did a chat session and the next day I received a call follow up from a customer service rep inquiring about what vehicle we were looking at and verified it was available. I asked to see a sales representative, Nick Crotwell. He was recommended from a neighbor. Nick called to confirm an appointment time and the vehicle we were looking for, as well as recommending that we might want to check out another color that was very popular. When we arrived Nick was waiting for us, and showed us the vehicle that we requested to see as well as the Red Enclave. He had the keys with him and offered for us to test drive or if we would like him to accompany us. Since we wanted to experience the Super Cruise feature first hand we asked him to go with us. He did a great job of explaining all the features of the Enclave Avenir. Once we decided to purchase the car Nick did a great job of finding all the discounts and rebates that were available to us. I would say he went the extra mile even getting me a military discount that I had not thought about as well as a discount for having a non GM vehicle. Because of our time constraints and issues with locked credit bureau reports he was very flexible in arranging the next day to complete the sales process. Nick has been very supportive in the post sale support on how to use certain features and follow up paper work. Buying a new car can be a bit overwhelming with all the new features and technologies, but so far I have been pleased with my experience at Bill Smith Buick-GMC.

NICHOLAS CROTWELL

5/7/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

ATHENS, AL

Devin M|2025 GMC Sierra 1500

Confirmed Service Customer

5/13/2026

Kennedy is great. He handled everything from getting an appointment, checking me in, and handing my keys back. The crew quickly finished the oil change and tire rotation. Thanks!

KENNEDY K

5/13/2026

Devin, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! If you have any further questions, please don't hesitate to reach out!

Business Response

CULLMAN, AL

Arthur C|2018 GMC 1500 Sierra

Confirmed Service Customer

5/13/2026

They were considerate and friendly called when vehicle was ready

KEITH K

5/15/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

VINEMONT, AL

CAMERON L|2026 GMC Sierra 1500

Confirmed Sales Customer

5/18/2026

Great all-around buying experience!

KURTIS BRAWNER

5/18/2026

Cameron, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RAPID CITY, SD

Henry S|2026 GMC Sierra 1500

Confirmed Sales Customer

4/4/2026

There was no pressure to purchase a vehicle. The salesperson, Johnny was very nice and answered our questions. He was knowledgeable in explaining our car’s features.

HUNTSVILLE, AL

LARRY G|2026 GMC Yukon

Confirmed Sales Customer

4/13/2026

Very helpful and a smooth trade/sale experience!

REESE HARBISON

4/13/2026

Larry, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORRIS, AL

MICHAEL W|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

4/16/2026

Everyone was great! Ryan was a great salesman!

RYAN SULLINS

4/17/2026

Michael, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MADISON, AL

Jeremy H|2024 GMC Sierra 1500

Confirmed Service Customer

5/26/2026

Your guy's worked me in for a service without an appointment

KENNEDY K

5/6/2026

Jeremy, we're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!

Business Response

CULLMAN, AL

Tonya H|2021 Buick Enclave

Confirmed Service Customer

5/5/2026

Have always had great customer service at Bill Smith GMC

KENNEDY K

5/6/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CULLMAN, AL

Joel W|2026 GMC Yukon

Confirmed Service Customer

5/12/2026

Service completed in a timely manner

KENNEDY K

5/13/2026

Joel, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HARTSELLE, AL

WAYNE H|2026 GMC Sierra 1500

Confirmed Sales Customer

5/13/2026

Very easy transaction from trade to new truck. My salesman, Ryan accommodated everything I asked for as far as keeping my existing wheels and bed cover was really important to me. I can say Ryan was great to close the deal.

RYAN SULLINS

5/13/2026

Wayne, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! If you have any further questions, please don't hesitate to reach out!

TIMOTHY C|2026 GMC Sierra 1500

Confirmed Sales Customer

5/13/2026

Smooth purchase

REESE HARBISON

5/13/2026

Timothy, we are so happy to read such a great review about Bill Smith Buick-GMC, INC.! If you have any further questions, please don't hesitate to reach out!

Business Response

MADISON, AL

Amanda W|2021 GMC Acadia

Confirmed Service Customer

5/19/2026

Fast service for my oil change.

KEITH K

5/20/2026

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

HAYDEN, AL

EDWARD S|2026 Buick Envista

Confirmed Sales Customer

5/22/2026

Leon Denson is our go to guy. We bought the new Buick Envista which I really wanted last year after my accident but we got the Buick Encore instead because of the price. The dealership sent me an email about a special offer for the Envista. We went up to the dealership and got the car. Great deal, good price, and Bill Smith’s staff are great people to do business with.

LEON DENSON

5/23/2026

Edward, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

Business Response

CULLMAN, AL

Ricky C|2025 GMC Sierra 2500 HD

Confirmed Service Customer

4/6/2026

Good

NOAH N

4/7/2026

Ricky, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CULLMAN, AL

WILLIAM H|2026 GMC Acadia

Confirmed Sales Customer

4/8/2026

We were very impressed with each member of the Bill Smith staff who we dealt with. Leon went above and beyond to get us the deal we were hoping to get. Looking forward to many trips in our GMC Acadia Denali Ultimate.

LEON DENSON

4/10/2026

William, thank you so much for your positive comments about Bill Smith Buick-GMC, INC.! We look forward to your next visit! Take care!

Business Response

REMLAP, AL

CAROLYN D|2026 Buick Encore GX

Confirmed Sales Customer

4/19/2026

Everyone was very nice to me especially Reece Harbison and I appreciate it so much. Thank

REESE HARBISON

4/20/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CULLMAN, AL

GERALD W|2026 GMC Sierra 1500

Confirmed Sales Customer

4/26/2026

Great buying experience with Leon.

LEON DENSON

4/28/2026

Gerald, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Smith Buick-GMC, INC.. We look forward to your next visit! Take care!

Business Response

CALERA, AL

MARIA P|2026 GMC Yukon

Confirmed Sales Customer

4/27/2026

Justin was pleasant and knowledgeable . We found the vehicle we wanted. All of the staff were frienly and may the buying experience painless and low stress! They even delivered the vehicle to our door!

ERIC PHILLIPS

4/27/2026

Maria, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BILOXI, MS

Lonnie M|2026 GMC Sierra 1500

Confirmed Service Customer

5/5/2026

I got an oil change and tire rotation and was in and out in lesd than 40 minutes.

KENNEDY K

5/15/2026

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MADISON, AL

KORTNE W|2026 Buick Encore GX

Confirmed Sales Customer

5/18/2026

Everyone was very nice and personable during my time at the dealership and made the process very smooth and easy.

ZACHARY TYLER

5/19/2026

Kortne, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MORRIS, AL

Deborah G|2026 Buick Encore GX

Confirmed Service Customer

5/19/2026

Outstanding customer service.!

NOAH N

5/19/2026

Deborah, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.

Business Response

HANCEVILLE, AL

JASON S|2026 GMC Yukon

Confirmed Sales Customer

5/25/2026

Ryan Sullen was exceptional at helping us find out perfect vehicle, a beautiful 2026 Yukon Denali ultimate. He helped us secure our desired trim and color as a new factor build. He communicated with us throughout the process and earned my trust. The price was better than basically all competitors. And to know we were able to buy it local was the cherry on top. Well done! Will highly consider Bill Smith GMC and Ryan Sullen with our next purchase.

RYAN SULLINS

5/26/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DECATUR, AL

JORDAN A|2026 GMC Acadia

Confirmed Sales Customer

4/21/2026

Chris Logan was very helpful and patient with us in our buying process

CHRIS LOGAN

4/22/2026

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CULLMAN, AL

Carl N|2026 GMC Sierra 2500 HD

Confirmed Service Customer

4/27/2026

Easy check in and not a long wait. Everyone was courteous and helpful

KENNEDY K

4/27/2026

Carl, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CULLMAN, AL

FARRIS W|2026 GMC Yukon

Confirmed Sales Customer

4/27/2026

We had a great experience with Bill Smith GMC! Justin Brummett was our salesperson and took care of us!

JUSTIN BRUMMETT

4/27/2026

Farris, we are so happy to read such a great review about Bill Smith Buick-GMC, INC.! We're looking forward to your next visit with us!

Business Response

VESTAVIA HILLS, AL

JOHN B|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

4/27/2026

Very great experience. Easy, no hassle, no back and forth. Y’all didn’t have the truck I wanted but went to Georgia to get it and I picked it up the same day. My salesman Johnny Beckman was great and answered all of my questions. I will be back.

JOHN BECKMANN

4/27/2026

We appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

SPRINGVILLE, AL

ALISA F|2026 Buick Encore GX

Confirmed Sales Customer

4/27/2026

I called and spoke with Leon on Thursday afternoon and he confirmed that the vehicle I was interested in was on the lot, held it for me to come and check it out Friday morning. He provided excellent customer service and was a true pleasure to work with. From the first call to finalizing the purchase, I have no complaints and will be recommending Bill Smith to all that are looking to purchase a vehicle!

LEON DENSON

4/28/2026

We're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Thanks for the recommendation, and have an amazing day!

Business Response

ATHENS, AL

Mitch J|2023 Buick Encore GX

Confirmed Service Customer

4/30/2026

I was very pleased with how fast they repaired my vehicle. They were very friendly and helpful. I would recommend Bill Smith Buick GMC to anyone who needs a new vehicle and if they need service on their vehicle. They respect their customers very highly.

KENNEDY K

4/30/2026

Mitch, we are very happy to have provided you with such a positive experience! We are more than happy to assist you if anything else comes up. Take care!

Business Response

29486CULLMAN, AL

Gilmer N|2026 GMC Sierra 1500

Confirmed Service Customer

5/22/2026

Everyone was great! Parts and service!

NOAH N

5/23/2026

Gilmer, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MOUNTAIN BROOK, AL

KYLE M|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

5/27/2026

Best car buying experience of my life. Easy negotiations, fair price. Easy pick up

REESE HARBISON

5/27/2026

Kyle, thank you for sharing your positive experience! We look forward to your next visit! Take care!

Business Response

HANCEVILLE, AL

Alex W|2025 GMC Canyon

Confirmed Service Customer

3/17/2026

Kennedy at the service department got everything i asked for knocked out, truck looks great, and I even had a loaner while the work was getting done.

3/18/2026

Alex, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HANCEVILLE, AL

Michael G|2020 GMC 1500 Sierra

Confirmed Service Customer

3/31/2026

Fast and courteous service!

4/1/2026

Michael, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

CRANE HILL, AL

BRIAN M|2026 GMC Sierra 1500

Confirmed Sales Customer

4/13/2026

Quick and easy

CLETUS FITZGERALD

4/13/2026

Brian, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DECATUR, AL

DARYL H|2026 GMC Sierra 1500

Confirmed Sales Customer

4/15/2026

Helpful staff, quick response and very easy process to complete purchase.

KURTIS BRAWNER

4/16/2026

Daryl, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HAYDEN, AL

Donnette J|2026 GMC Terrain

Confirmed Service Customer

4/21/2026

Was in and out quickly and started early!!

KENNEDY K

4/22/2026

Donnette, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CRANE HILL, AL

Emily S|2024 Buick Envista

Confirmed Service Customer

5/27/2026

I always have to call to check when parts are in. Never get notified without calling.

NOAH N

5/28/2026

Thank you; we appreciate your feedback! We'd like the opportunity to turn your experience around. Please reach out to us at (256) 338-2884 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

CULLMAN, AL

Larry D|2026 GMC Sierra 1500

Confirmed Service Customer

5/30/2026

My vehicle got put in the shop quickly to be looked at and repaired in a timely matter.

KENNEDY K

6/2/2026

Larry, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CULLMAN, AL

Mitchell K|2026 GMC Sierra 2500 HD

Confirmed Service Customer

6/3/2026

Fast service

NOAH N

6/4/2026

Mitchell, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.

Business Response

ATHENS, AL

ROBIN P|2026 GMC Yukon XL 1500

Confirmed Sales Customer

6/10/2026

Fast and friendly!

KURTIS BRAWNER

6/10/2026

Robin, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CROSSVILLE, AL

Amanda C|2024 GMC Yukon

Confirmed Service Customer

4/16/2026

The staff is always kind and courteous

NOAH N

4/17/2026

Thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CORINTH, MS

TAMMY H|2026 GMC Yukon

Confirmed Sales Customer

5/4/2026

I was pleased to have someone greet us as soon as we arrived. We test drove several vehicles before making a final decision and never felt rushed by sales team.

JOHN BECKMANN

5/5/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

VINEMONT, AL

DAVID W|2026 GMC Sierra 1500

Confirmed Sales Customer

5/4/2026

Bill Smith GMC in Cullman Alabama has a Great selection of GMC Trucks to choose from!! Great salesman and Staff !! Highly recommend this Dealership if you need a GMC Truck !!

JOHN BECKMANN

5/5/2026

We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CULLMAN, AL

CARLOS F|2026 GMC Sierra 1500

Confirmed Sales Customer

5/10/2026

Great Experience!

JACOB TYLER

5/11/2026

We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HANCEVILLE, AL

William H|2024 GMC Sierra 1500

Confirmed Service Customer

5/21/2026

Brought my truck in for an oil change and they found some issues that made the truck unsafe to drive. Glad yall had my back.

KEITH K

5/22/2026

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MOULTON, AL

JESUS C|2026 GMC Sierra 1500

Confirmed Sales Customer

5/30/2026

Very easy and gratifying Experience! Thank you Nickoles for all your support and dedication throughout the process. May God bless and favor your every situation!!

NICHOLAS CROTWELL

5/30/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

DANIEL R|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

6/9/2026

Best experience buy far I’ve ever had buying a vehicle!

CHRIS LOGAN

6/10/2026

Daniel, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

GREENBRIER, TN

MELISSA P|2026 Buick Enclave

Confirmed Sales Customer

6/9/2026

Everyone was very professional and helpful

MATTHEW BAILEY

6/10/2026

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PINSON, AL

Robert S|2021 GMC 1500 Sierra

Confirmed Service Customer

6/11/2026

Excellent customer service as usual!

KEITH K

6/12/2026

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

TRAFFORD, AL

MARIA W|2026 GMC Yukon

Confirmed Sales Customer

5/29/2026

Great communication and easy purchase!

JACOB TYLER

6/1/2026

Maria, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WILSONVILLE, AL

ANDREW C|2026 Buick Encore GX

Confirmed Sales Customer

6/1/2026

Nic and the team were awesome.

NICHOLAS CROTWELL

6/3/2026

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CULLMAN, AL

Courtney J|2025 Buick Envision

Confirmed Service Customer

6/1/2026

Excellent customer service highly recommend

KENNEDY K

6/3/2026

Courtney, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MCCALLA, AL

Sean C|2025 GMC Sierra 1500

Confirmed Service Customer

6/8/2026

The representatives are always helpful and attentive. They kept me informed throughout as the repairs started and progressed. The level of communication and support from the staff will ensure I stay loyal to Bill Smith and GMC.

KEITH K

6/9/2026

Sean, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ATHENS, AL

JAMES W|2026 GMC Sierra 1500

Confirmed Sales Customer

6/10/2026

Well the purchase process was painless. But I did think i would get a few gifts for buying a nice pickup..most dealers I have dealt with give a few gifts for your vehicle.. for the most part it was a good deal. I thought I would a bit more for my pickup.

KURTIS BRAWNER

6/11/2026

James, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (256) 338-2884 so we can assist you further.

Business Response

COLUMBUS, MS

Ricky B|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

6/14/2026

The service department is always very good.

NOAH N

6/15/2026

Ricky, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CRANE HILL, AL

TERESA C|2026 Buick Envision

Confirmed Sales Customer

6/17/2026

Very satisfying experience

AARON COFFEY

6/18/2026

Thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

CULLMAN, AL

ROBERT L|2026 GMC Sierra 1500

Confirmed Sales Customer

6/17/2026

Everyone was very nice and perfresionals. Leon Denson nice salesman.

LEON DENSON

6/19/2026

Robert, we're happy to hear you had such a positive experience with Leon! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CULLMAN, AL

GARY W|2026 Buick Enclave

Confirmed Sales Customer

6/20/2026

I love trading at Bill Smith. I have traded with them for a number of years and they have treated me like family. I would highly recommend anyone wanting to buy a vehicle to check with Bill Smith first!!

LEON DENSON

6/21/2026

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CULLMAN, AL

KRISTINA A|2026 Buick Envista

Confirmed Sales Customer

5/18/2026

Everyone at the facility was very welcoming and friendly! Justin Phillips was simply amazing; he listened and was thoroughly prepared for my arrival. I’ve purchased several cars in the past and this was by far the best experience. I would definitely purchase another car from Justin/Bill Smith GMC and recommend my family and friends!

ERIC PHILLIPS

5/18/2026

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! Thanks again for the recommendation, and have an amazing day!

Business Response

BIRMINGHAM, AL

Doris H|2023 Buick Encore GX

Confirmed Service Customer

5/22/2026

I have no complaints. They had my car serviced in short time.

NOAH N

5/24/2026

Doris, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CULLMAN, AL

WILLIAM G|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

6/18/2026

Justin did an excellent job working with us to buy our new AT4X HD. It was one of the smoothest car buying experiences I've ever had.

ERIC PHILLIPS

6/8/2026

William, thanks for highlighting our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BIRMINGHAM, AL

JASON I|2026 GMC Sierra 1500

Confirmed Sales Customer

6/10/2026

Great team

KURTIS BRAWNER

6/10/2026

Jason, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SODDY-DAISY, TN

STUART S|2026 GMC Sierra 1500

Confirmed Sales Customer

6/15/2026

Excellent! This is our second purchase from Bill Smith in 2 years. The experience was so smooth last time we knew we would have to comeback . Our sales person Nicholas Crotwell has worked with us both times. For this purchase he did a great job of finding the truck I requested another dealer. Nic arranged a dealer transfer and was our advocate through the whole process with the sales manager and finance team to get the price point in our affordability range. We will be coming back!

NICHOLAS CROTWELL

6/15/2026

Stuart, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MADISON, AL

NITA C|2026 Buick Encore GX

Confirmed Sales Customer

6/19/2026

The sales man and manager did a great job

JACOB TYLER

6/21/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HAYDEN, AL

Cody J|2022 GMC 1500 Sierra

Confirmed Service Customer

6/23/2026

Excellent, quick service as usual. Kennedy is the most helpful.

KENNEDY K

6/24/2026

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CULLMAN, AL

Doug B|2019 GMC Yukon XL

Confirmed Service Customer

6/23/2026

I feel that they provided a quality experience and worked fast to resolve my needs.

KEITH K

6/24/2026

Doug, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CULLMAN, AL

LETSON M|2026 GMC Sierra 1500

Confirmed Sales Customer

4/25/2026

Matt and Nick were very helpful and made my buying experience quick and easy.

NAUVOO, AL

RONNIE G|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

5/7/2026

Once again, Chris Logan came through and got me the truck I wanted. No hassle. Just sign and drive.

CHRIS LOGAN

5/7/2026

We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NETTLETON, MS

Maxie K|2025 GMC Yukon

Confirmed Service Customer

5/7/2026

Very friendly service. Clean and efficient. They even did another service on my Yukon that added very little time. I would recommend Bill Smith service department to everyone. Maxie Kizzire

KENNEDY K

5/15/2026

We're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

TUSCALOOSA, AL

RANDERSON S|2026 GMC Sierra 1500

Confirmed Sales Customer

6/1/2026

Ryan made the buying process quick and easy. I will definitely buy from Bill Smith GMC again.

RYAN SULLINS

6/3/2026

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope you have a great day!

Business Response

GEORGETOWN, SC

MATTHEW R|2026 GMC Sierra 1500

Confirmed Sales Customer

6/1/2026

Leon was great. Quick and painless.

CHRIS LOGAN

6/3/2026

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MT. JULIET, TN

Chad L|2024 GMC Yukon XL 1500

Confirmed Service Customer

6/11/2026

Kennedy and the entire team took great care of me!

KENNEDY K

6/12/2026

Chad, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CULLMAN, AL

ALAN W|2026 GMC Sierra 1500

Confirmed Sales Customer

6/15/2026

Andy and Aaron made my truck buying experience easy and were very helpful

AARON COFFEY

6/17/2026

Alan, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CULLMAN, AL

Michael G|2020 GMC 1500 Sierra

Confirmed Service Customer

6/18/2026

Prompt, courteous service!

KENNEDY K

6/19/2026

Michael, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

CRANE HILL, AL

Jamison H|2023 GMC Sierra 1500

Confirmed Service Customer

6/30/2026

Great service and communication

KENNEDY K

7/1/2026

Jamison, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

Decatur, AL

Faith H|2016 GMC Yukon

Confirmed Service Customer

5/16/2026

Everyone I ever come in contact with at this dealership is always pleasant and very accommodating!! My wait time for appointments is always minimal!!

KEITH K

5/17/2026

Faith, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

TRINITY, AL

ERIC J|2026 GMC Sierra 1500

Confirmed Sales Customer

5/17/2026

Bought 5-6 new trucks from Bill Smith

AARON COFFEY

5/18/2026

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

CHELSEA, AL

RICHARD M|2026 GMC Sierra 1500

Confirmed Sales Customer

5/27/2026

Leon was phenomenal. Easy to work with and very accommodating. We will definitely be back!

LEON DENSON

5/28/2026

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

MONTGOMERY, AL

Kenneth K|2024 GMC Yukon

Confirmed Service Customer

5/27/2026

clean waiting area and polite service

KENNEDY K

5/28/2026

We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DECATUR, AL

SANTIAGO G|2026 Buick Encore GX

Confirmed Sales Customer

5/28/2026

It was great and easy

REESE HARBISON

5/29/2026

We really appreciate your feedback! Thank you, and have a fantastic day!

Business Response

HUNTSVILLE, AL

Carol C|2022 GMC Acadia

Confirmed Service Customer

6/10/2026

The staff is always friendly and helpful.

NOAH N

6/11/2026

Our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.

Business Response

CULLMAN, AL

Sal R|2022 GMC 1500 Sierra Limited

Confirmed Service Customer

6/24/2026

Kennedy at the service department is very helpful. Service is smooth. In and out without consequence.

KENNEDY K

6/24/2026

Sal, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ELKMONT, AL

ROLLIE R|2026 GMC Sierra 1500

Confirmed Sales Customer

6/28/2026

The entire buying process was seamless.

JACOB TYLER

6/29/2026

Rollie, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

EMPIRE, AL

ROGER L|2026 GMC Terrain

Confirmed Sales Customer

7/3/2026

Everyone treated us with respect and care. Great place to buy a vehicle.

JACOB TYLER

7/4/2026

Roger, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

HANCEVILLE, AL

RONALD H|2026 GMC Sierra 1500

Confirmed Sales Customer

7/3/2026

It was very

CHANC ROBBINS

7/5/2026

Ronald, we appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LACEYS SPRING, AL

JOHN H|2026 GMC Sierra 1500

Confirmed Sales Customer

6/12/2026

Matt done a great job on what I wanted

MATTHEW BAILEY

6/13/2026

John, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! If you have any further questions, please don't hesitate to reach out!

Business Response

MOUNT OLIVE, AL

MICHAEL R|2026 GMC Sierra 1500

Confirmed Sales Customer

6/17/2026

Very prompt and professional, service was outstanding.

KURTIS BRAWNER

6/18/2026

Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

BIRMINGHAM, AL

JAMES O|2026 GMC Sierra 1500

Confirmed Sales Customer

6/27/2026

Justin was very patient with me. Answered all my questions. Featured the truck and electronics to me. Explained the GMC Promotion for truck month. Helped me understand the difference in o% financing vs cash and difference in final price with each one. He was able to work with the general sales manager that allowed them to close the deal.

ERIC PHILLIPS

6/28/2026

James, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HARTSELLE, AL

ROB S|2026 GMC Sierra 1500

Confirmed Sales Customer

6/30/2026

Johnny, my salesman, was friendly and knowledgeable. He has an honest,no pressure approach to sales. Really enjoyed the buying experience with him. Couple that with great prices and it was an all around easy process. Highly recommend.

JOHN BECKMANN

7/2/2026

Rob, we're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for the recommendation, and have an amazing day!

Business Response

HENERSONVILLE, TN

JAMES P|2026 GMC Sierra 1500

Confirmed Sales Customer

7/2/2026

Everyone great

JACOB TYLER

7/4/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GALLATIN, TN

Trina C|2026 GMC Sierra 2500 HD

Confirmed Service Customer

7/3/2026

Great Service great communication

TOM T

7/4/2026

Trina, thank you for sharing your positive experience! We look forward to your next visit! Take care!

Business Response

TRENTON, GA

BETHANY D|2026 GMC Acadia

Confirmed Sales Customer

7/17/2026

As always it was a great experience! Chris Logan is the BEST!!

CHRIS LOGAN

7/18/2026

Bethany, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BESSEMER, AL

JAMES W|2026 GMC Sierra 1500

Confirmed Sales Customer

7/17/2026

Easiest place to trade service is fantastic sales people are awesome never go anywhere else

RYAN SULLINS

7/18/2026

James, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ORANGE BEACH, AL

JIMMY H|2026 GMC Sierra 1500

Confirmed Sales Customer

7/17/2026

Actually made the deal over the phone! The salesman worked hard to make sure I was satisfied with the whole transaction.

CLETUS FITZGERALD

7/18/2026

Jimmy, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ONEONTA, AL

TRINA C|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

5/22/2026

They are always the Best Customer Service and attention to detail. Tyler Rolo is Awesome and Reese Harbison first time I met him he did really good also and Wayne came out to greet me again as he did back in 2024 when I purchased my last vehicle from you guys.

REESE HARBISON

5/23/2026

Trina, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

TRENTON, GA

RONNIE W|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

5/29/2026

Always a pleasure to work with Justin and kyle. Never feel rushed. They always take care of me.Thats why ive bought 8 vehicles from Bib Smith

CULLMAN, AL

CURTIS R|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

5/29/2026

Brilliant

REESE HARBISON

6/1/2026

Curtis, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STARKVILLE, MS

Charles D|2018 GMC 1500 Sierra

Confirmed Service Customer

5/29/2026

Kennedy was very helpful!

KENNEDY K

6/1/2026

We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CULLMAN, AL

JOHN P|2026 GMC Sierra 1500

Confirmed Sales Customer

6/4/2026

Great salesman!

MATTHEW BAILEY

6/4/2026

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DECATUR, AL

WALTER C|2026 GMC Sierra 1500

Confirmed Sales Customer

6/9/2026

Justin Brummett is excellent to work with

JUSTIN BRUMMETT

6/10/2026

Walter, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

Business Response

BIRMINGHAM, AL

Kevin K|2026 GMC Sierra 1500

Confirmed Service Customer

6/24/2026

Friendly and fast. Kennedy was great.

KENNEDY K

6/26/2026

Kevin, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

RUSSELLVILLE, AL

CLIFFORD D|2026 GMC Sierra 1500

Confirmed Sales Customer

7/3/2026

Easy going.

CHANC ROBBINS

7/5/2026

Clifford, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

LOGAN, AL

Abbigale F|2026 Buick Envista

Confirmed Service Customer

7/8/2026

N/A

NOAH N

7/9/2026

Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

BLOUNTSVILLE, AL

Emily S|2024 Buick Envista

Confirmed Service Customer

7/20/2026

provided a loaner car and very friendly

KENNEDY K

7/21/2026

Emily, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CULLMAN, AL

TIMOTHY B|2026 GMC Acadia

Confirmed Sales Customer

5/26/2026

No hassle with the best price up front. Courteous and helpful sales and financial staff. They beat all of the other dealers throughout Florida and Alabama for my last two purchases. I will definitely keep using this dealership and highly recommended for anyone that’s looking for the best price without the hassle.

CLETUS FITZGERALD

5/26/2026

Timothy, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

Business Response

SAMSON, AL

DESHEA D|2026 GMC Sierra 1500

Confirmed Sales Customer

6/11/2026

Great Job / Fast /Very nice.

CHRIS LOGAN

6/12/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

MADISON, MS

ROBERT D|2026 GMC Yukon

Confirmed Sales Customer

6/18/2026

Easy to deal with and a great inventory

KURTIS BRAWNER

6/19/2026

Robert, we are so happy to read such a great review about Bill Smith Buick-GMC, INC.! If you have any further questions, please don't hesitate to reach out!

Business Response

BIRMINGHAM, AL

Carl N|2026 GMC Sierra 2500 HD

Confirmed Service Customer

6/22/2026

Fast , prompt and courteous service.

NOAH N

6/23/2026

Carl, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

CULLMAN, AL

STEPHEN D|2026 Buick Encore GX

Confirmed Sales Customer

6/26/2026

The salesman went out of his way to make sure that I was comfortable during the sales process. He worked hard to help find the right car to fill my needs and stay within my budget.

CHRIS LOGAN

6/27/2026

Stephen, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CULLMAN, AL

STEVEN J|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

7/6/2026

Chris Logan is amazing

CHRIS LOGAN

7/7/2026

Steven, we really appreciate your feedback! Thank you, and have a fantastic day!

Business Response

CULLMAN, AL

CHARLES N|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

7/9/2026

Cletus was great to work with, no pressure at all which made me very comfortable with my decision. Tyler in Finance was also great to deal with.

CLETUS FITZGERALD

7/10/2026

Charles, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WEBSTER, FL

Deborah G|2026 Buick Encore GX

Confirmed Service Customer

7/24/2026

Great dealership from sales, parts, service.

NOAH N

7/26/2026

Deborah, thank you so much for your positive comments about Bill Smith Buick-GMC, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HANCEVILLE, AL

BOBBY N|2026 GMC Terrain

Confirmed Sales Customer

7/24/2026

They take time with their customers, everyone is friendly. Leon Denson goes above and beyond in helping us.

LEON DENSON

7/27/2026

Bobby, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

Business Response

VINEMONT, AL

Mary H|2026 Buick Envision

Confirmed Service Customer

6/20/2026

Not only does Bill Smith Buick have the best sales staff, but they have an exceptional service department. They never fail to disappoint! Kennedy takes his job seriously and is such a polite young man. Very efficient!

KENNEDY K

6/21/2026

Mary, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HUNTSVILLE, AL

GERARD G|2026 GMC Sierra 1500

Confirmed Sales Customer

6/23/2026

Had a great experience with Bill Smith GMC in Cullman. Chris Logan was a huge help getting an issue resolved on my new Sierra 1500 Denali Ultimate. Smooth trade-in process, fair price, and excellent service. Highly recommend.

CHRIS LOGAN

6/24/2026

Gerard, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

JACKSON, MS

JOSEPH H|2026 GMC Sierra 1500

Confirmed Sales Customer

6/29/2026

Everyone was friendly and helpful. This was one of the smoothest purchases I have ever made

JOHN BECKMANN

7/1/2026

Joseph, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARRIOR, AL

DUVAL D|2026 GMC Sierra 1500

Confirmed Sales Customer

6/30/2026

The staff is great!

RYAN SULLINS

7/1/2026

Duval, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RALEIGH, NC

BRYAN C|2026 GMC Sierra 1500

Confirmed Sales Customer

7/2/2026

Chris Logan makes the process of purchasing a GMC simple and easy. Would highly recommend Bill Smith GMC just from my interactions with Chris. Bryan - Satisfied Customer

CHRIS LOGAN

7/3/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HOOVER, AL

John P|2026 GMC Sierra 1500

Confirmed Service Customer

7/21/2026

Wait time was significantly less than anticipated!

KENNEDY K

7/22/2026

John, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DECATUR, AL

Bobby L|2026 GMC Sierra 1500

Confirmed Service Customer

7/25/2026

Very pleasant visit, everyone was courteous and attentive to my needs.

KENNEDY K

7/27/2026

Bobby, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LOGAN, AL

CHARLES R|2026 GMC Sierra 1500

Confirmed Sales Customer

7/26/2026

Smooth buying process and great pricing. Would highly recommend.

KABRI HYDE

7/27/2026

Charles, we are glad we could help. We're looking forward to your next visit with us!

Business Response

BIRMINGHAM, AL

Gordon D|2025 GMC Canyon

Confirmed Service Customer

7/17/2026

Scheduling the service appointment was easy. The services performed were done in the time as promised and I was out the door and on my way.

NOAH N

7/18/2026

Gordon, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BRENTWOOD, TN

William C|2024 GMC Sierra 2500 HD

Confirmed Service Customer

7/17/2026

I had normal maintenance done and 5 recalls taken care of. Everyone was really friendly, made me feel at home, excellent waiting room area, clean restrooms. Prompt service. Highly recommended.

KENNEDY K

7/18/2026

William, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WARRIOR, AL

DANNY G|2026 GMC Canyon

Confirmed Sales Customer

7/22/2026

Great

CLETUS FITZGERALD

7/24/2026

Danny, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ATHENS, AL

BEVERLY H|2026 Buick Enclave

Confirmed Sales Customer

7/22/2026

Wonderful group of men that listen to what you really want and do their absolute best to find it. They keep you updated about your purchase and make it so easy to finance.

JOHN BECKMANN

7/24/2026

Beverly, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

UNION GROVE, AL

JOHN H|2026 GMC Sierra 3500 HD

Confirmed Sales Customer

7/27/2026

Chris has been excellent to work with

CHRIS LOGAN

7/28/2026

John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CURTICE, OH

Doug B|2019 GMC Yukon XL

Confirmed Service Customer

7/30/2026

I felt they went the extra mile to handle my requests,

KENNEDY K

8/1/2026

Doug, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CULLMAN, AL

ANTHONY F|2026 GMC Sierra 1500

Confirmed Sales Customer

8/3/2026

Great experience, quick and easy.

CHANC ROBBINS

8/5/2026

Anthony, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

TUSCALOOSA, AL

ELIZABETH O|2026 GMC Yukon

Confirmed Sales Customer

8/3/2026

Everything was great. Justin was awesome and super helpful. Everyone followed through exactly as they said. Laid back feel but very efficient. We will definitely be back!

ERIC PHILLIPS

8/5/2026

Elizabeth, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

VESTAVIA HILLS, AL

Cynde R|2018 Buick Enclave

Confirmed Service Customer

7/2/2026

Kennedy the service manager always calls back with updates and go give you an estimated price. He always kind, polite and most efficient in serving me and my vehicle needs.

KENNEDY K

7/3/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

VINEMONT, AL

Nelson A|2024 GMC Sierra 2500 HD

Confirmed Service Customer

7/2/2026

Great Service Kennedy is the dest

KENNEDY K

7/3/2026

Nelson, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. We hope to see you soon!

Business Response

BIRMINGHAM, AL

Elijah B|2020 GMC 1500 Sierra

Confirmed Service Customer

7/7/2026

I missed my appointment the day before, but they still got me in the next day for missed appointment was out of my control. They got me in and out with no problems.

NOAH N

7/8/2026

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HUEYTOWN, AL

Victoria G|2025 Buick Envista

Confirmed Service Customer

7/10/2026

Very quick and thorough! This was my first visit and I was in and out in 29 minutes. Very courteous staff.

NOAH N

7/11/2026

Victoria, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CULLMAN, AL

CYNTHIA S|2026 GMC Sierra 1500

Confirmed Sales Customer

7/10/2026

Johnny was very helpful in getting us taken care of and into the truck we wanted. We have only lived in Alabama a few months and really appreciate all the people we came in contact with at the dealership. We will definitely be back to let them service our truck.

JOHN BECKMANN

7/11/2026

Cynthia, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CULLMAN, AL

HARRIS C|2026 GMC Sierra 1500

Confirmed Sales Customer

7/24/2026

Chris Logan is great salesman to work with. Makes the buying experience smooth and easy.

CHRIS LOGAN

7/26/2026

Harris, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you have any further questions, please don't hesitate to reach out!

Business Response

SAWYERVILLE, AL

JERRY K|2026 Buick Enclave

Confirmed Sales Customer

7/31/2026

Easy to work with 3rd car from them

CHRIS LOGAN

8/4/2026

Jerry, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PELHAM, AL

Anita S|2021 GMC Acadia

Confirmed Service Customer

8/4/2026

They were so good

HAYDEN, AL

Chad E|2022 GMC Canyon

Confirmed Service Customer

8/4/2026

Dealership is clean and people are friendly

NOAH N

8/6/2026

Chad, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

Cullman, AL

CHANDLER S|2026 GMC Sierra 1500

Confirmed Sales Customer

6/11/2026

Ryan was great to work with. I really enjoyed the atmosphere at Bill Smith. I would recommend to a family member or friend.

RYAN SULLINS

6/12/2026

We're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

Business Response

NASHVILLE, TN

CECIL C|2026 Buick Enclave

Confirmed Sales Customer

6/11/2026

Sales staff was knowledgeable about the veto was looking to purchase.

CHANC ROBBINS

6/12/2026

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

TRAFFORD, AL

Patricia P|2023 Buick Encore GX

Confirmed Service Customer

6/16/2026

Won

KENNEDY K

6/17/2026

Thank you for taking the time to let us know how we did. We hope you have a great day!

Business Response

HANCEVILLE, AL

Larry W|2025 GMC Terrain

Confirmed Service Customer

6/25/2026

A job well done !

KEITH K

6/26/2026

Larry, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ARDMORE, AL

Samuel T|2024 GMC Acadia

Confirmed Service Customer

7/1/2026

Friendly. Effective. Knowledgeable

HANCEVILLE, AL

MARSHALL C|2026 GMC Sierra 1500

Confirmed Sales Customer

7/4/2026

Chanc Robbin’s and ALL of the staff was very professional and respectful. Didn’t expect to drive away in a new vehicle. Good deal with good terms and traded locally. I would recommend Bill Smith GMC.

CHANC ROBBINS

7/6/2026

Marshall, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HANCEVILLE, AL

RALPH P|2026 GMC Sierra 1500

Confirmed Sales Customer

7/5/2026

10th Car I've purchased from Dealership.

CHRIS LOGAN

7/6/2026

Ralph, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

HOOVER, AL

TRACY H|2026 GMC Sierra 1500

Confirmed Sales Customer

7/27/2026

Great team and super deals on GMC

CLETUS FITZGERALD

7/27/2026

Tracy, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

Business Response

CRANE HILL, AL

Phillip N|2026 GMC Sierra 2500 HD

Confirmed Service Customer

7/29/2026

Quick service and always friendly.

NOAH N

7/31/2026

Phillip, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CULLMAN, AL

Alex W|2025 GMC CANYON ELE

Confirmed Service Customer

8/5/2026

They handled everything i asked them to in a timely manner

KENNEDY K

8/6/2026

Alex, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HANCEVILLE, AL

ALBERT W|2026 GMC Sierra 1500

Confirmed Sales Customer

8/11/2026

I enjoyed working with Mr. Cletus Fitzgerald and he's an excellent example for Bill Smith Buick-GMC Dealership. Mr. Fitzgerald was instrumental in navigating me easily throughout the purchase of my new truck. Thanks;

CLETUS FITZGERALD

8/12/2026

Albert, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BIRMINGHAM, AL

KAREN T|2026 GMC Yukon

Confirmed Sales Customer

8/19/2026

Salesman was very helpful nice and courteous answered all the questions asked help reduce the lost in vehicle value and provide great communication with all points issued

CHANC ROBBINS

8/20/2026

Karen, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

HAZEL GREEN, AL

Paul S|2025 GMC Yukon

Confirmed Service Customer

8/19/2026

I had a great experience with Bill Smith service department. I was on my way out of town when I noticed a bolt in my tire. I stopped by without an appointment and Kennedy worked me in. I was in and out under hour and a half .

KENNEDY K

8/20/2026

Paul, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HARTSELLE, AL

MELINDA R|2026 GMC Sierra 1500

Confirmed Sales Customer

8/11/2026

Leon Denson was awesome; we came from out of town and he communicated with us for a week before we arrive and he was waiting on us when we arrived. He was extremely helpful and showing us, different styles based on what I told him I was wanting. Very professional and courteous. Buying new vehicles hasn't always been easy but he helped us narrow down the decision and very informative. Had us in and out as quickly as possible and back on the road to home. Thanks Leon. Great job!

LEON DENSON

8/12/2026

Melinda, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FRANKLIN, TN

BRANDON E|2026 GMC Sierra 1500

Confirmed Sales Customer

8/11/2026

Friendly staff, no pressure sales

CHANC ROBBINS

8/12/2026

Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!

Business Response

SELMA, AL

Belinda B|2023 GMC Acadia

Confirmed Service Customer

8/11/2026

My customer service contact Kennedy always does a great job taking care of me. This is the reason i travel to Cullman from Tuscaloosa, Al.

KENNEDY K

8/12/2026

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

TUSCALOOSA, AL

TILDON D|2026 GMC Sierra 1500

Confirmed Sales Customer

8/14/2026

Helpful and courteous

AARON COFFEY

8/15/2026

Tildon, we really appreciate your feedback! Thank you, and have a fantastic day!

Business Response

RUSSELLVILLE, AL

BRANDI H|2026 GMC Yukon

Confirmed Sales Customer

8/20/2026

I had a great experience with Bill Smith Buick GMC! From start to finish, everyone was friendly, helpful, and professional. They made the entire process easy and stress-free, and I never felt pressured or rushed into making a decision.

NICHOLAS CROTWELL

8/21/2026

Brandi, we are so pleased you enjoyed your visit to Bill Smith Buick-GMC, INC.! Thank you, and have a fantastic day!

Business Response

TRAFFORD, AL

TIMOTHY H|2026 GMC Sierra 1500

Confirmed Sales Customer

8/20/2026

Treated great, everyone was friendly and appreciative of my business

JOHN BECKMANN

8/23/2026

Timothy, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MAPLESVILLE, AL

Nita C|2026 Buick Encore GX

Confirmed Service Customer

8/21/2026

Had a road hazard issue that busted one of my tires. Replaced with no issues

NOAH N

8/24/2026

Nita, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

Hayden, AL

Kenneth K|2024 GMC Yukon

Confirmed Service Customer

7/20/2026

Prompt, friendly service

NOAH N

7/22/2026

Kenneth, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

DECATUR, AL

Perry M|2026 GMC Canyon

Confirmed Service Customer

7/25/2026

Need a better waiting area

NOAH N

7/27/2026

Perry, we really appreciate your feedback! Please reach out to us at (256) 338-2884 when you can so we can address this situation directly. Thank you and have a great day.

Business Response

ROGERSVILLE, AL

ADAM W|2026 GMC Sierra 1500

Confirmed Sales Customer

7/28/2026

Great experience and great price!

NICHOLAS CROTWELL

7/30/2026

Adam, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

GOODLETTSVILLE, TN

Gregory S|2025 GMC Sierra 2500 HD

Confirmed Service Customer

8/6/2026

It's always great experience having my truck serviced there. In and out quickly.

KENNEDY K

8/8/2026

Gregory, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FALKVILLE, AL

Stephen H|2024 BUICK ENCORE GX

Confirmed Service Customer

8/12/2026

I always have a good experience at your dealership. The work is completed in a timely manner and done properly. Thank you!

KENNEDY K

8/13/2026

Stephen, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

HANCEVILLE, AL

JOEL W|2026 GMC Yukon XL 1500

Confirmed Sales Customer

8/21/2026

Bought online

JOHN BECKMANN

8/24/2026

Joel, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

Business Response

HARTSELLE, AL

Dusty M|2026 GMC Sierra 1500

Confirmed Service Customer

7/30/2026

Went good. The service dept. couldn't fix my rear tire that had a slow leak. They said it had a nail in it but it was too close to the rim to plug??

NOAH N

8/1/2026

Dusty, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (256) 338-2884 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

ATHENS, AL

Jimmy H|2025 GMC Sierra 1500

Confirmed Service Customer

8/6/2026

I arrived at the dealership 30 minutes early and left the dealership before my scheduled appointment time

KENNEDY K

8/7/2026

Jimmy, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ATHENS, AL

RONALD W|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

8/7/2026

This marks the fourth vehicle bought from Bull Smith since 2021. Their process is still as smooth on the fourth purchase as it was on the first.

JACOB TYLER

8/8/2026

Ronald, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MILTON, FL

Shiraz M|2026 GMC Sierra 1500

Confirmed Service Customer

8/11/2026

Service provided met the expectations that were promised. Prompt completion while I waited. This dealership continues to provide an excellent experience, which is why I bought my 2nd truck from them in 3 years. My advise is the building and the customer wait area need to be upgraded since they are clearly dated and more of an after thought than an actual comfortable dedicated area with exceptional amenities including power outlets, etc. that can be found at most big city premium dealerships in 2026.

KENNEDY K

8/12/2026

Shiraz, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BIRMINGHAM, AL

KATLYN C|2026 GMC Yukon XL 1500

Confirmed Sales Customer

8/17/2026

Justin was really great and met us right where we needed to be on trade and value!

ERIC PHILLIPS

8/17/2026

Katlyn, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC. If you have any further questions, please don't hesitate to reach out!

Business Response

VESTAVIA HILLS, AL

David R|2024 GMC Sierra 2500 HD

Confirmed Service Customer

7/24/2026

Prompt, thorough, and great communication/customer service

KENNEDY K

7/27/2026

David, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

MARTHA H|2026 Buick Encore GX

Confirmed Sales Customer

7/31/2026

Leon our sales guy was amazing. He went above and beyond to make us happy.

LEON DENSON

8/3/2026

Martha, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you're ever in need of more help, please let us know!

Business Response

ATHENS, AL

FRANK D|2026 GMC Acadia

Confirmed Sales Customer

8/13/2026

Everything went smoothly and as expected.

AARON COFFEY

8/14/2026

Frank, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HANCEVILLE, AL

ADAM H|2026 GMC Yukon

Confirmed Sales Customer

8/24/2026

Great experience with fast and prompt communication. Will use them again for future purchases.

JOHN BECKMANN

8/25/2026

Adam, we are so happy to read such a great review about Bill Smith Buick-GMC, INC.! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

HANCEVILLE, AL

JEANNEA J|2026 Buick Enclave

Confirmed Sales Customer

7/1/2026

They worked with me over the phone and then delivered the vehicle to my door. This is my second vehicle purchase from them without going to the dealership. It could not have been more easy.

KURTIS BRAWNER

7/2/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

LAWRENCEBURG, TN

SONYA M|2026 GMC Yukon

Confirmed Sales Customer

7/8/2026

Easiest car purchase ever!!! Chris answered either by text or phone call every time I had questions!!! Will purchase from Chris again and I love the attitudes and atmosphere there every one was singing and offered multiple times to get drinks or anything else we wanted!!!

CHRIS LOGAN

7/8/2026

Sonya, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BLUE SPRINGS, MS

Greg C|2024 GMC Canyon

Confirmed Service Customer

7/8/2026

As always they were efficient and pleasant. I love having an appointment. However, it was crowded with people getting service and there is sorely inadequate space for people to wait.

KENNEDY K

7/8/2026

Greg, we appreciate your honest feedback, as we are always looking for ways to improve. If you'd be willing to provide more feedback, please reach out to us at (256) 338-2884 so we can assist you further.

Business Response

BIRMINGHAM, AL

RONNIE P|2026 GMC Terrain

Confirmed Sales Customer

7/17/2026

Justin was a good professional representative for your company.

ERIC PHILLIPS

7/18/2026

Ronnie, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

DANVILLE, AL

Carlos F|2026 GMC Sierra 1500

Confirmed Service Customer

7/23/2026

Great Experience!

KENNEDY K

7/25/2026

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HANCEVILLE, AL

RYAN D|2026 GMC Sierra 1500

Confirmed Sales Customer

7/31/2026

Aaron is great, always very informative and helpful

AARON COFFEY

8/4/2026

Ryan, we really appreciate your feedback! Thank you, and have a fantastic day!

Business Response

CULLMAN, AL

Kenneth B|2026 GMC Sierra 1500

Confirmed Service Customer

8/4/2026

No issues with the service apt. The apt started and finished on time.

CULLMAN, AL

JAMES B|2026 GMC Yukon

Confirmed Sales Customer

8/24/2026

All good

AARON COFFEY

8/25/2026

James, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

CRANE HILL, AL

Curt W|2026 GMC Sierra 2500 HD

Confirmed Service Customer

8/7/2026

Professional an fast

KENNEDY K

8/8/2026

Curt, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Business Response

PHIL CAMPBELL, AL

Mark M|2020 GMC 1500 Sierra

Confirmed Service Customer

8/11/2026

Scheduled oil change appointment online, which was very easy. They serviced my truck quickly, did not have to wait long at all and I was out the door. Good job all around.

NOAH N

8/12/2026

Mark, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

Business Response

WARRIOR, AL

Terry D|2025 GMC Sierra 1500

Confirmed Service Customer

8/12/2026

Addressed problems right away and provided loaner vehicle until repairs are made on my truck. Very professional and courteous service department

KENNEDY K

8/13/2026

Terry, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ATHENS, AL

Robert B|2025 GMC Sierra 1500

Confirmed Service Customer

8/14/2026

Very nice and helpful employees

KENNEDY K

8/17/2026

Robert, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HELENA, AL

Steve F|2021 GMC Yukon

Confirmed Service Customer

8/15/2026

As always. A pleasure. Great service from your staff.

KENNEDY K

8/17/2026

Steve, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

VINEMONT, AL

JONATHAN L|2026 GMC Yukon

Confirmed Sales Customer

8/25/2026

I worked with Justin Brummett. Easiest vehicle purchase purchasing experience I've ever had!

JUSTIN BRUMMETT

8/26/2026

Jonathan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NUNNELLY, TN

TERRY W|2026 GMC Sierra 1500

Confirmed Sales Customer

8/7/2026

Aaron was totally professional and helpful

AARON COFFEY

8/9/2026

Thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

Business Response

WARRIOR, AL

Cody J|2022 GMC 1500 Sierra

Confirmed Service Customer

8/13/2026

Kennedy is always super helpful and on top of his game. I needed the 60k mile service that took about 3 hours. My truck was ready the minute he said it would be.

KENNEDY K

8/14/2026

Cody, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!

Business Response

CULLMAN, AL

Joseph H|2024 GMC Sierra 2500 HD

Confirmed Service Customer

8/13/2026

I had an issue, throttle control module. I dropped it off, they worked it in and replaced it the same day. I didn’t have to wait 2 weeks for a service appointment like other dealerships. It was a recall item, so there was no charge…that’s always a bonus.

KENNEDY K

8/14/2026

Joseph, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CULLMAN, AL

FRANCESCO R|2026 GMC Sierra 1500

Confirmed Sales Customer

8/19/2026

Honest and fair. Easy and friendly service.

JACOB TYLER

8/19/2026

Francesco, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

KNOXVILLE, TN

MATTHEW H|2026 GMC Sierra 1500

Confirmed Sales Customer

8/26/2026

Easiest transaction I have ever had!

JACOB TYLER

8/29/2026

Matthew, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OPELIKA, AL

GREGORY N|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

8/28/2026

It was goid

CLETUS FITZGERALD

8/30/2026

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Business Response

HANCEVILLE, AL